• Responsible for supporting the process for the strategy and evaluation of market and business opportunities including but not limited to acquisitions, mergers, joint ventures and partnerships while also supporting Workiva’s investor relations program • Work closely with the SVP Corporate Development & Investor Relations, Senior Director of Investor Relations and executives across functions • Assist with market and product strategy initiatives • Work with the S&M teams to assess new markets and define the size and scope of addressable markets • Support the CFO team in assessment and opportunities for capital structure, and effective capital deployment including share repurchase and debt financing • Work with key stakeholders to continuously monitor the KPI’s to track performance of strategic initiatives • Conduct make-versus-buy analysis from a partnership/merger/acquisition perspective • Engage in strategy and corporate development processes to assess and evaluate new markets and M&A targets • Support the solution teams process to identify potential acquisition targets and partnerships that align with the company’s strategic goals • Conduct due diligence on potential targets, including financial analysis, valuation, market assessment, and integration planning • Analyze market data to identify trends and opportunities, develop strategic direction from market information, and create compelling market analysis presentations • Support the Sr. Director of IR to maintain relationships with investors - this includes new investors and existing shareholder base • Lead the process of writing CFO’s script for the quarterly earnings call • Lead the process of building CFO’s section of Investor Day slide deck • Manage the process and analysis of peer public companies • Exhibit strong public presentation skills for both internal and external audiences • Create investor-related communications for calls, conferences, and roadshows • Support the Sr Director of IR in the planning and preparing materials for Investor Day, including managing the overall process and developing presenter scripts and slides

Work Setup: Remote/WAH Equipment: Company-provided Salary: $41,600/yr The Team Leader will be responsible for leading and managing a team of representatives to ensure the delivery of exceptional customer experiences. This role will coach, mentor, and guide team members, while driving performance, productivity, and operational efficiency. What does a day in the life of a Team Leader look like? - Provide effective leadership and supervision to a team of representatives - Set clear performance expectations and goals for team members and ensure they are aligned with organizational objectives - Coach, mentor, and motivate team members to enhance their skills, performance, and professional development while fostering a positive and collaborative team environment - Address employee concerns, conflicts, and performance issues in a timely and effective manner - Monitor team performance and ensure adherence to established service level agreements (SLAs) and key performance indicators (KPIs) - Analyze team metrics and identify areas for improvement, implementing strategies to enhance productivity and efficiency - Collaborate with cross-functional teams to streamline processes, resolve operational challenges, and optimize workflows - Continuously monitor and improve customer service quality, ensuring high levels of customer satisfaction - Stay updated with industry best practices and trends to drive process improvements and innovation within the team - Identify training needs and coordinate training sessions to enhance the skills and knowledge of team members - Ensure team members are equipped with the necessary tools, resources, and information to effectively perform their role - Collaborate with other team leads and managers to share best practices and implement consistent processes - Serve as a point of contact for escalations and handle customer inquiries or complaints as needed - Contribute to team meetings and participate in organizational initiatives to drive positive change and growth - Provide reports on team performance as required - Regularly communicate with clients as needed - Adhere to company policies and procedures - Meet or exceed performance targets for related KPIs - Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules - Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times What are the required qualifications of a Team Leader? - 3 years of experience in a role equivalent to the representative the role will support - Minimum of 1 year experience in a leadership or supervisory role, preferably in a call center environment - Previous client-facing experience preferred - Strong communication skills, both verbal and written - Strong knowledge and understanding of customer service and technical support principles and practices - Strong problem-solving and decision-making skills - Excellent interpersonal to interact with team members and stakeholders at all levels. - Proven ability to lead, motivate, and inspire a team to achieve performance targets and deliver exceptional customer experiences - Results-oriented mindset with a focus on driving operational excellence and continuous improvement - Proficiency in using customer service software and tools such as CRM - Proficient in using computers and various software application Preferred Qualifications - Knowledge on solar energy - Collection, Sales If you are interested, you can access your instant interview here: https://alpharun.com/i/Qgu_G5ZH1Xu-4rSfHeMg3 Disclaimer: The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary. SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

• Managing a team of field based Oncology Sales Specialists who will plan and execute territory business plans for breakthrough products in Oncology. • Demonstrating business and clinical expertise while building a strategic plan and guiding the team to deliver sales results within an assigned budget. • Possessing strong leadership skills and building a high-performing, motivated and engaged team while developing individual talent and managing performance. • Connecting with internal and external customers and shaping our business to help the appropriate patients. • Working in the field with minimal supervision, adapting quickly to change and demonstrating an understanding of pharmaceutical/biotech regulatory and promotional guidelines.

• Own and administer MaintainX and associated fleet management / configuration management systems. • Establish system standards, data hygiene practices, asset hierarchies, and governance models. • Ensure configuration control across hardware, firmware, and software fleet variants. • Define, own, and continuously refine fleet performance KPIs (availability, MTBF, MTTR, utilization, failure rates, etc.). • Build dashboards and reporting frameworks that provide real-time and trend-based insights. • Track leading and lagging indicators impacting fleet reliability and customer experience. • Partner with Data and Engineering teams to ensure data accuracy, accessibility, and quality. • Proactively analyze performance trends across sites, configurations, and environments. • Identify systemic issues impacting uptime, reliability, and service delivery. • Translate data insights into prioritized operational and engineering initiatives. • Drive post-incident reviews with structured root cause documentation and corrective action tracking. • Build and mentor a high-performing fleet analytics and systems team. • Create documentation, playbooks, and operational standards to support rapid scaling. • Serve as the escalation point for fleet system integrity and performance data accuracy. • Champion a culture of operational rigor, data-driven decision-making, and continuous improvement.