• Recibir mentoría y exposición a proyectos de negocio de IA aplicados • Trabajar en un entorno multicultural • Diseñar flujos de trabajo impulsados por IA (agentes, asistentes y automatizaciones) para investigación, operaciones y procesos comerciales • Contribuir a proyectos minoristas de alto impacto donde la IA actúa como habilitador clave del negocio • Seguir una trayectoria profesional hacia consultoría tecnológica, desarrollo de productos o soluciones MarTech

• Engage in conversations with a real-time speech-to-speech AI model • Evaluate performance based on speech recognition, audio quality, conversation flow, and content accuracy • Provide accurate and consistent ratings based on project guidelines • Complete assigned tasks within the given timelines • Each conversation will last approximately 8 to 10 minutes.

Role Description Cinchio Solutions is looking for a talented Senior AI Technical Lead to join our team! The SSA Group has always had a deep-rooted passion for technological innovation. Innovation that helps the SSA Group continuously reshape to align with changing consumer expectations. Innovation that drives a great guest experience and exceptional revenue results. That passion has cultivated a culture of excitement around technology, digital experiences, and a willingness to be continual learners and early adopters to bring the latest advancements to our guests. As we prepare for the next 50 years, SSA is expanding its digital innovation team at Cinchio Solutions and making a significant investment in Artificial Intelligence technologies, intelligent automation, and data-driven guest experiences. Cinchio Solutions are looking for a passionate and experienced AI technology leader to help define and build the next generation of intelligent products and services across hospitality, food & beverage, retail, and guest engagement platforms. The position of Senior AI Technical Lead will play a foundational role in establishing Cinchio’s AI engineering capability and delivering innovative customer-facing solutions that create measurable operational and revenue impact across some of the most recognized cultural attractions in the country. This role will combine hands-on technical delivery with architectural leadership, mentoring, and strategic innovation. Examples of initiatives this role may help deliver include: - AI-powered upsell and recommendation engines within ordering platforms - Intelligent inventory and ingredient forecasting driven by local event, weather, and traffic data - Personalized product recommendations based on guest ordering behavior and purchasing trends - “Surprise & Delight” loyalty features that dynamically reward guests using statistical and behavioral models - AI-driven operational insights for food & beverage, retail, and admissions teams - Intelligent automation and decision-support tooling for venue operators This role will tremendously impact some of the coolest cultural attractions on the planet and help support our partners’ mission of sustainability, conservation, and animal welfare education. Qualifications - Bachelor’s Degree in Computer Science, Software Engineering, Data Science, Artificial Intelligence, or similar relevant experience - 7+ years of software engineering and digital product development experience - 3+ years of experience designing or implementing AI, machine learning, predictive analytics, recommendation systems, intelligent automation solutions, or LLM-powered applications - Proven experience designing and deploying cloud-native applications on AWS - Strong experience with Kubernetes and containerized application architectures - Strong experience developing backend services and APIs using Golang or similar modern programming languages - Strong experience with Python development, particularly within AI, machine learning, data engineering, automation, or LLM-driven application environments - Experience working with relational databases such as PostgreSQL and distributed data architectures - Experience building scalable, secure, and highly available systems in production environments - Understanding of modern AI technologies, LLMs, data pipelines, vector search, recommendation systems, and intelligent workflow automation - Experience integrating third-party APIs, data services, and event-driven systems - Strong understanding of software architecture, SDLC methodologies, and engineering best practices - Experience working within Agile development environments - Proven ability to balance hands-on development with architectural leadership responsibilities - Strong communication and collaboration skills with both technical and non-technical stakeholders - Public Cloud certifications and AI-related certifications preferred - Experience mentoring or guiding less experienced engineers preferred Requirements - Lead the technical design and delivery of AI-powered digital products and intelligent platform capabilities - Help establish and evolve Cinchio’s AI engineering strategy, standards, tooling, and best practices - Design scalable cloud-native AI solutions using AWS, Kubernetes, and distributed systems architectures - Collaborate with product, engineering, and operational stakeholders to identify high-impact AI opportunities - Develop proof-of-concepts and production-grade AI solutions from ideation through deployment - Build and integrate intelligent services, APIs, recommendation systems, and data-driven automation capabilities - Analyze large datasets to identify trends, behavioral patterns, and operational optimization opportunities - Architect secure, scalable, and highly available AI-enabled applications and services - Mentor and support less experienced engineers and developers through technical leadership and collaboration - Participate in architectural decision-making, code reviews, and technical design discussions - Work closely with engineering teams to ensure AI capabilities integrate cleanly into existing platforms and products - Evaluate emerging AI technologies and identify opportunities for practical business application - Ensure solutions comply with security, reliability, and operational best practices - Troubleshoot, optimize, and continuously improve AI-driven systems and workflows - Support Agile software development methodologies and contribute to continuous improvement initiatives Benefits - Full-Time, Exempt - $75 monthly cell phone stipend - Flex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope. - Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable. - Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods). - Short-Term Disability and Long-Term Disability, employer sponsored; scaled salary pay following submission and approval of leave - Parental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event. - SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and your family’s serious medical conditions. - Up to 5 days Paid Bereavement Leave - On-Demand Pay Program: Get access to a portion of earned wages before payday. - Meal Plan & Employee Discounts where applicable - Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Role Description This is the kind of role patent professionals talk about for the rest of their careers. You won’t inherit a slow-moving legal department buried under layers of review. You’ll help build one of the most ambitious AI-powered patent operations being assembled anywhere today. You’ll protect breakthrough inventions across artificial intelligence, recursive learning systems, intelligent software platforms, and next-generation digital health innovation. Your work could help accelerate technologies designed to influence millions of lives around the world. You’ll operate with true ownership. Your judgment. Your signature. Your prosecution strategy. Your name on the filings. You’ll work alongside an AI-driven invention engine moving at extraordinary speed while still owning the human expertise that matters most. You’ll help reshape the future of how software and AI inventions move from concept to protected intellectual property. This is not a maintenance role. It is a chance to help define a new era of patent prosecution. Your next 5 minutes could land you in our top 5% shortlist — click Apply to start your application (a short, simple step to put you in the running). Patent Agent – AI/Software Domain ROLE SNAPSHOT — - Pay: [PAY_PLACEHOLDER] - Location/Schedule: Remote or On-site, Full-Time - Purpose: Lead end-to-end prosecution for high-volume AI and software patent filings within an AI-accelerated in-house patent operation. KEY RESPONSIBILITIES — - Review, redline, prosecute, sign, and file AI/software patent applications generated through the Patent Engine workflow. - File provisionals, non-provisionals, PCT applications, and continuations through USPTO Patent Center. - Respond to office actions involving §101, §102/§103, and §112 issues. - Conduct examiner interviews when strategically beneficial. - Operate as the primary human reviewer for AI-drafted applications, identifying weaknesses, inconsistencies, and prosecution risks. - Collaborate directly with software and AI inventor teams to transform technical disclosures into prosecutable claims. - Feed prosecution learnings and redline patterns back into the Patent Engine for recursive drafting improvement. - Maintain rapid turnaround expectations for standard and priority filings. Qualifications - Active USPTO Patent Bar registration in good standing. - Minimum 4 years of patent prosecution experience post-registration. - Minimum 50 patent applications drafted, prosecuted, or substantively responded to in software, AI/ML, or computer-architecture domains. - BS in Computer Science, Electrical Engineering, Computer Engineering, or equivalent technical discipline. - Demonstrated success drafting and prosecuting around Alice / §101 challenges. - Ability to independently sign and prosecute filings without attorney supervision. - Comfort operating in AI-augmented drafting environments. - Ability to work in a fast-moving in-house production model. Preferred Qualifications - Prior in-house IP experience with large-scale technology organizations. - Experience in high-volume patent-agent tracks at leading intellectual property firms. - Hands-on experience using generative AI drafting tools in production prosecution workflows. - Familiarity with AI systems, multi-agent architectures, knowledge graphs, or software platform technologies. Benefits - Opportunity to help build a next-generation AI-powered patent operation. - High-autonomy environment with direct ownership over prosecution work. - Exposure to cutting-edge AI and software inventions. - Fast-moving in-house production environment focused entirely on execution and innovation. - Collaborative inventor engagement with AI and software engineering teams. - Honest Challenge. - Medical, Dental, and Vision coverage. - Accident, Hospital Indemnity, and Critical Illness. - Employee Assistance Program (EAP). - Employer Paid Life and AD&D Insurance. - Optional Supplemental Life and AD&D Insurance. - Short- and Long-Term Disability Insurance. - Flexible Spending Accounts. - Health Spending Accounts. - Dayforce Wallet – get paid as you earn. - Employee Discount. - Retirement Planning (401k with matching contribution). - Pet Insurance. - Wellness Program Offerings. - Paid Time Off, accrued per pay period based on years of service, starting at 20 days annually. - 9 Paid Holidays per year, including 1 floating holiday. Company Description The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. The Company expects to accept applications for this position until June 14, 2026, but encourages interested applicants to apply as soon as possible. We will review this information, and one of our Talent Acquisition professionals will reach out if your background aligns with the position. Our Commitment to Equal Opportunity and Inclusion: Mercola and its affiliates (“Mercola”) are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race (including hairstyle and texture), color, religion or belief (or lack thereof) (including religious grooming and dress practices), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. If you need accommodation, please send an email to hr@mercola.com to let us know the nature of your request.