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Head of Product Design
Location
United Kingdom
Posted
46 days ago
Salary
0
Seniority
Lead
Job Description
Head of Product Design
InvestEngine
• Managing and developing the design team — running structured 1:1s, setting goals, providing regular feedback, and supporting career development for designers across product and marketing streams • Driving practical adoption of AI across the team — identifying tools, introducing them into workflows, and ensuring they are used to improve output rather than as isolated experiments • Hiring as the team grows — defining requirements, running interviews, onboarding new hires • Running usability tests and user research — using existing tools and processes to test designs, gather evidence, and feed findings into prioritisation and design decisions • Owning design delivery and SLAs — defining intake processes, setting tiered turnaround SLAs, tracking on-time delivery, and measuring stakeholder satisfaction with design as a function • Working closely with Product and Marketing to shape work early, clarify requirements, and align on outcomes • Governing design quality — reviewing the team's output, maintaining quality standards and review gates, ensuring consistency across product and brand without carrying individual design work • Building on and scaling the team's existing processes, visibility, and ways of working as we grow • Scaling the design system — driving adoption across designers and engineers, tracking component reuse, identifying gaps, and ensuring the system accelerates delivery • Helping marketing designers produce stronger, more effective work by shaping briefs and direction
Job Requirements
- 5+ years of experience in product design (or equivalent), with a strong foundation in design craft even though this role does not involve individual design work
- 3+ years of people management experience — hiring, managing, and developing designers day-to-day
- Experience scaling a design team
- Proven ability to introduce and embed AI tools or workflows that improve team efficiency and output
- Strong analytical skills — experience using data (usability testing, journey analytics, CX metrics, NPS/CSAT) to inform and prioritise design work
- Comfortable running usability tests and user research using provided tools and translating findings into actionable design priorities
- Excellent English communication skills (written and spoken), with the ability to review and improve customer-facing language for clarity and context
- Strong organisational and delivery management skills — experience defining SLAs, intake processes, and tracking design delivery across multiple workstreams
- Good design judgement and a clear understanding of what high-quality design looks like, combined with the ability to govern quality through review and standards rather than individual output
- Ability to work closely with cross-functional stakeholders, measure satisfaction, and build effective, trusted relationships
- Comfort operating across both product and marketing contexts
- Experience in fintech or another regulated environment, or a strong personal understanding of investing and financial products
- A structured and pragmatic approach, with a focus on delivery, clarity, and measurable outcomes.
Benefits
- Impact from day one
- Room to grow
- Transparent and open culture
- Supportive, high-calibre team
- Flexible working setup
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Role Description We’re looking for a hands-on Lead Product Designer with impeccable taste, strong ownership, and deep love for users. You’ll be crafting high-quality user experiences across mobile and web — and you’ll be doing it during the most important product moment in Replika’s history. You’ll be shaping what millions of people see, feel, and fall in love with — from onboarding to daily interaction. The product handles deeply personal conversations, and the design has to earn that trust at every touchpoint. Experience with sleek, polished consumer apps is critical. This role is for someone who’s fast, thoughtful, and obsessed with getting every detail right. If “good enough” makes you uncomfortable, keep reading. What you'll be doing - Design smooth, beautiful customer journeys across mobile and web — onboarding, new features, and interactive UI included. - Talk to users. A lot. Understand what they need and what makes them happy. - Own your work end-to-end: from idea → prototype → final design. - Work closely with the product manager and engineers to bring ideas to life. - Use data and feedback to improve fast. We ship, learn, repeat. - Help shape and evolve our design system. Qualifications - Minimum 5+ years designing mobile & web products at scale (200K+ MAU) in B2C environments. - A portfolio that shows impeccable taste, product thinking, and craft — with a track record of creating sleek, beautiful, and intuitive apps. - You’re proactive, hands-on, and love shipping real things. - You care about users and obsess over getting the details right. - Curious, collaborative, and excited to build something that matters. - Excellent communication skills in English (C1 or higher preferred). Bonus points - Experience with AI, conversational UI, or emotionally engaging products. - Experience with UX research: planning, conducting, and integrating insights into design decisions. - Prompt engineering experience. - Experience building or scaling a design system from scratch. Benefits - Competitive compensation. - Flexible job schedule and generous vacation policy. - No corporate bs. - Direct impact on millions of worldwide users within months. - Fully remote.
• Спроєктувати інформаційну архітектуру складного продукту з ієрархічною та горизонтальною структурою (бенчмарк за рівнем складності — Higgsfield) • Створити сильний, естетичний UI, який виділятиме продукт серед конкурентів • Працювати end-to-end: від ресьорчу та продумування user flow до фінальних макетів для веб- та мобільної платформ • Самостійно знаходити рішення під бізнес-задачі — не за розписаними тз, а за загальними референсами та віжіном • Захищати свої рішення перед стейкхолдерами та брати овнершип за результат
• You'll design intuitive, accessible internal tools that Hippo teams use every day – the kind of work where you can message your users on Slack and watch your designs move metrics within a sprint. • You'll partner with PMs and Engineers from discovery onward – defining problems, exploring solutions, shipping features that move real operational metrics (handle time, error rates, throughput). • You'll run user interviews, shadow sessions, and lightweight feedback loops with the people who actually use the tools. • You'll sketch, wireframe, and prototype at the right fidelity for the question you're trying to answer (we use Figma and LLMs daily). • You'll facilitate the messy conversations that get product, design, and engineering aligned. • You'll share your work openly: process, half-formed ideas, and mistakes included. You'll show up to design crits with opinions and leave with better work.
• Onboard yourself on the vision and user personas. • Audit the current live version and identify UX gaps. • Design the core workflows: campaign brief intake (chat-based), agent-assisted enrichment, image generation and iteration flow, approvals, and so on. • Define a clean information architecture across client, brand, product, campaign, and asset entities. • Produce production-ready Figma flows, components, and a small design system aligned with our existing stack. • Partner closely with founding partner, head of product, engineering and AI agent developers; lightweight specs over polished decks.
