• Research and respond to escalated issues and identify root cause of illogical conditions presented from systems reports or client audits • Formulate and implement internal remediation plans and external action plans with management approval • Create timelines for client research requests and complete research on escalated issues • Handle multiple clients and/or functions on a routine basis • Train and mentor Processing Specialists and support team lead as appropriate • Identify procedural issues and formally develop and recommend solutions • Provide support to team lead for workplace monitoring as needed • Assist Processing Specialist with accurate and timely processing of documents to ensure proper insurance coverage for homeowners and to client satisfaction goals • Identify policy type and determine appropriate action needed • Make appropriate updates to client database in order to meet regulatory obligations • Make timely premium payments from established escrow accounts to ensure continuous coverage • Manage time to handle multiple demands and competing priorities • Meet deadlines and quality standards • Assist Processing Specialist with communication and coordination with insurance agents and/or insurance carriers to verify information, update status, and meet deadlines/requirements • Be professional in all communications, act in a manner consistent with Assurant values and honor Assurant’s commitments • Demonstrate empathy regarding your work and the impact it has on the Client and homeowner • Address any questions, concerns, or suggestions in a timely and appropriate manner • Build and maintain effective internal working relationships and support teamwork in meeting company goals • Understand how the Senior Processing Specialist role fits into the larger organizational context and ensure smooth hand off of work (incoming and outgoing) • Communicate status updates and appropriately escalate issues and opportunities to meet the needs of clients and homeowners

Role Description Block is seeking a Compliance Technology Program Lead to ensure our Machine Learning and Heuristic detection models — and the data infrastructure that feeds them — are fit for purpose, for our fiat and virtual currency products. This role sits at the intersection of compliance, machine learning, and AI tooling: you will use modern intelligence tools, including Claude and other LLM-based agents, to automate significant portions of oversight, monitoring, and documentation work — turning a traditionally manual, documentation-heavy function into a scalable, defensible program. You will partner with Machine Learning, Engineering and BSA/AML Policy Teams to provide end-to-end technical oversight, effective challenge and ongoing monitoring throughout the model development lifecycle. Responsibilities - Build with Modern AI Tools - Use AI agents (Claude and similar LLM-based tools) to build automation that scales oversight, monitoring, and documentation work — including drafting requirements, exam-ready documentation, data quality monitoring and ongoing model performance reporting. - Design human-in-the-loop checkpoints so that automated outputs remain defensible to regulators and independent monitors. - Establish and maintain model and data governance frameworks aligned with SR 11-7 and OCC 2011-12, including a revamped Detection Requirements Document (DRD) process. - Lead Ongoing Monitoring - Lead the design and development of real-time dashboards to monitor model health, including input data monitoring and ongoing model performance. - Set standards for threshold tuning and ongoing Below the Line (BTL) testing controls. - Establish frameworks and triggers for identifying when model performance is degrading and requires tuning or deprecation. - Provide End-to-End Oversight of Model Development - Oversee Transaction Monitoring models, including heuristic and rules-based detection logic, threshold settings, and the data pipelines that feed alerts. - Oversee blockchain analytics and screening tools (TRM, Chainalysis), with attention to typology coverage, alert quality, and integration with downstream investigations. - Oversee Sanctions Screening models (LexisNexis), including list management, fuzzy-match tuning, and false-positive reduction. - Oversee Customer Risk Scoring models, including segmentation logic, periodic recalibration, and effective challenge of risk drivers. - Oversee the design and validation of AI-driven case resolution — LLM-based and ML-based models that triage, enrich, or disposition alerts. Qualifications - 7+ years of experience in compliance technology at regulated financial institutions, or as a consultant working with FIs. - Hands-on experience building with modern AI tools — including Claude, GPT, or comparable LLM-based agents. - Experience with both Machine Learning and Heuristic models across Transaction Monitoring, Sanctions Screening, and Customer Risk Scoring. - Experience with input data quality monitoring. - Experience with model performance monitoring. - Experience conducting AML model validations aligned with SR 11-7 and OCC 2011-12. - Experience responding to examinations and consent orders, and working with regulators and independent monitors. - Experience with virtual currencies, including the unique transaction monitoring and sanctions screening considerations they present. - Familiarity with blockchain analytics and screening tools such as Chainalysis and TRM Labs. - A track record of driving cross-functional initiatives. - A working understanding of regulated financial services and corresponding compliance obligations. - Familiarity with statistical concepts related to machine learning. - Expertise in data analytics and visualization. Benefits - Remote work - Medical insurance - Flexible time off - Retirement savings plans - Modern family planning Company Description Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. - Square makes commerce and financial services accessible to sellers. - Cash App is the easy way to spend, send, and store money. - Afterpay is transforming the way customers manage their spending over time. - TIDAL is a music platform that empowers artists to thrive as entrepreneurs. - Bitkey is a simple self-custody wallet built for bitcoin. - Proto is a suite of bitcoin mining products and services.

Role Description - Maintain, and continuously enhance the Compliance Framework, including policies, procedures, and internal controls, covering all applicable regulations for the entity. - Implement and oversee the annual Compliance Plan, including compliance monitoring activities and thematic reviews focusing on regulatory outcomes and conduct risk, and management and board-level reporting. - Identify, assess, and escalate material compliance risks, breaches, or control weaknesses. - Ensure compliance requirements are embedded into business processes, product governance, customer onboarding, and ongoing operations. - Assess and monitor Conduct Risk, ensuring that the firm’s culture and business practices consistently deliver fair outcomes for customers. - Provide regulatory interpretation, guidance, and practical advice to the business on existing, new, and evolving regulatory requirements and their operational impact. - Support product development and change initiatives, ensuring that new or significantly modified products, services, and distribution models comply with applicable regulatory obligations. - Act as a trusted advisor to senior management on regulatory matters, compliance risk exposure, and regulatory strategy. - Provide input for escalations requiring Senior Management approval. Participate in the second line of defence oversight of Financial Crime & AML/CFT Framework. - Challenge the adequacy and effectiveness of first-line AML/CFT implementation and ensure alignment with regulatory expectations. - Collaborate with the AML/Financial Crime team to ensure a holistic view of compliance risk for Senior Management. - Act as a point of contact for authorities on regulatory compliance matters, together with the CRCO. - Manage and coordinate responses to regulatory inquiries, including preparation of documentation and follow-up actions. - Maintain a Regulatory Change Management tracker to ensure all upcoming legislative changes are mapped to internal owners and implemented ahead of deadlines. - Ensure adequate metrics are provided for Senior Management oversight. - Ensure timely, accurate, and consistent regulatory reporting within the scope of regulatory compliance responsibilities. - Ensure adequate compliance training and awareness programs across the organisation tailored to regulatory developments and risk exposure. - Ensure staff understand their regulatory responsibilities, applicable policies and procedures, and escalation pathways. - Monitor regulatory developments and proactively assess their applicability and impact on the business. - Contribute to the ongoing improvement of governance arrangements, compliance methodologies, and reporting frameworks. - Collaborate with second line of defence colleagues on Risk, Legal, AML, and Permanent Control functions to ensure coherent second-line coverage. Qualifications - Professional qualification from an internationally recognised body (e.g. ICA, ACAMS) - Deep knowledge of the EU regulatory environment and key financial crime regimes - Ability to exercise oversight, knowledge and understanding of financial crime and AML policies, procedures and control arrangements in a complex financial operation - Academic Background: Advanced degree (Master’s or equivalent) in Law, Finance, or Business. - EMI & Crypto practical knowledge of the French and EU regulatory environment. Knowledge and experience in other EU markets is also welcome! - Scaling Experience: track record of managing compliance in an entity that operates across multiple EU borders. - Ability to translate complex legal text into actionable operational workflows for product and engineering teams. - Native-level fluency in French and full professional proficiency in English. Additional EU language, in particular German is welcome! Requirements - Ability to exercise oversight, knowledge and understanding of financial crime and AML policies, procedures and control arrangements in a complex financial operation. - Native-level fluency in French (for communications, regulatory reporting and legal interpretation) and full professional proficiency in English (for group-level communication and documentation drafting including policies and procedures). Benefits - Competitive salary and a stock options sign-on bonus - The best tech for your job - 30 days of paid holidays (exc. bank holidays) - Option to work 100% remotely or come to the office - your choice! - Ability to work abroad for 4 months a year

• Report to the Head of Global Regulatory Policy, Intelligence and Advertising & Promotion • Lead and direct post-marketing regulatory activities pertaining to marketing of Sobi products • Responsible for regulatory review and approval of U.S. promotional, corporate, and medical communications • Interaction with the FDA Office of Product Prescription and Drug Promotion • Provide regulatory advice and guidance on Advertising and Promotion for global promotional and non-promotional materials • Serve as an internal subject matter expert on FDA Advertising & Promotion issues • Foster a healthy business partnership environment with cross-functional stakeholders