Role Description This is a 40 hour a week, Contract position that will run 3 months. In this Contract Technical Writer position, you can work remotely from anywhere in the United States. We're looking for a skilled Technical Writer to create clear, structured training documentation for our SaaS platform. You'll translate complex software workflows into intuitive guides, helping our users get up to speed quickly and use the product with confidence. This is an ongoing engagement with flexibility for the right candidate. Key Responsibilities - Author end-user training manuals, onboarding guides, and how-to documentation - Collaborate with product and engineering to capture feature details accurately - Create annotated screenshots and step-by-step visual walkthroughs - Maintain and update documentation as the product evolves - Organize content in a knowledge base or LMS (e.g. Notion, Confluence, Guru) - Gather feedback from customer success and support teams to improve docs Qualifications - 2+ years of technical writing experience, ideally for software products - Strong command of written English with clear, concise communication style - Comfortable learning and navigating web-based SaaS platforms quickly - Proficiency with tools like Google Docs, Notion, or Confluence - Ability to self-manage deadlines with minimal oversight - Portfolio of previous technical writing or documentation samples Requirements - Experience creating video tutorials or screencasts (Loom, Scribe) - Familiarity with LMS platforms (TalentLMS, Teachable, etc.) - Background in instructional design or adult learning - Basic graphic editing skills (Figma, Canva) for diagrams Benefits - $35.00 - $40.00/hourly depending on experience. This is a non-exempt position. - Full remote, flexible scheduling - Direct access to product experts for quick answers - Opportunity to shape documentation standards from the ground up

Role Description Practice in the writing of technical reports. Topics include: - Exposition - Argumentation - Presentation of technical data - Effective communication Frequent written exercises and development of composition skills. Use of Writing Centre resources required outside regular class hours. Qualifications - Ph.D. in English - Research expertise and publications in this area strongly preferred Requirements - Posting limited to: Professeur à temps-partiel régulier / Regular Part-Time Professor - Expected Enrolment: 110 - Number of credits: 3 - Work Hours: 39 - Hourly Rate: Enseignement / Teaching: $239.47 (2024-2025) - Course type: C - Posting type: Régulier / Regular - Language of instruction: Anglais | English - Course Schedule: - Mardi | Tuesday 14:30-16:00 - Vendredi | Friday 16:00-17:30 - ONLINE COURSE - Course has a DGD. Schedule subject to change, please consult course schedule: Course Schedule Benefits - Rates do not include vacation pay nor statutory pay - Rates will be applied until a new collective agreement is ratified. Retro will be paid after the ratification

Role Description BSI is seeking a driven and client-focused Training Solutions Specialist to support the expansion of our training portfolio across Western Canada. In this sales role, you will increase revenue across existing client accounts while developing new business opportunities across the region. In this role, you will be responsible for maximizing sales profitability within your assigned territory by strategically promoting BSI Americas’ industry-leading training solutions. You will build strong relationships, understand customer needs, and provide tailored ISO Management Systems solutions that help organizations achieve their business and compliance goals. This is an exciting opportunity for a motivated sales professional who thrives on developing new business, nurturing client relationships, and representing a trusted global brand in training and professional development. In your day to day, you will be responsible for: - Proposing and closing contracts to achieve revenue growth, profitability, and customer satisfaction targets - Identifying and qualifying prospective clients to build a robust pipeline of new and expanded business opportunities - Effectively position and promote BSI’s training and ISO Management Systems solutions to key decision-makers in small to midsize organizations - Participate in a structured sales model focused on attracting and developing new business opportunities - Monitor market trends and develop strategic plans to capitalize on emerging opportunities - Collaborate effectively with cross-functional teams to ensure successful delivery of training solutions - Engage in continuous learning to enhance product knowledge and selling skills - Demonstrate autonomy, initiative, and accountability in managing your territory and sales activities Qualifications - Bachelor’s degree in Business or equivalent combination of education and experience - 2 to 5 years of B2B or B2C sales experience, preferably within training, professional services, or solution-based selling environments - Strong understanding of solution-based and consultative sales techniques - Excellent communication, persuasion, and presentation skills - Proficiency in Microsoft Outlook, Teams, Word, and Excel - Experience with CRM tools with Salesforce preferred - Demonstrated customer service excellence, including needs assessment, service quality, and satisfaction evaluation - Strong self-motivation, resilience, and competitive drive to meet and exceed targets - A high level of integrity, curiosity, and accountability in every client interaction Benefits - Competitive total reward package - Independent and varied job in an international environment - Flexible working hours - Ongoing training and development - 20-days annual leave - Bank holidays - 401k - Medical, dental, vision, and life insurance - Short-term and long-term disability - Maternal leave - Paid parental leave - Paid bereavement leave - Learning and development opportunities - A wide range of flexible benefits that you can tailor to suit your lifestyle

• Develop proposal content by assembling and integrating information including project nature, objectives/outcomes/deliverables, implementation, methods, timetable, staffing, budget, standards of performance, and evaluation • Ensures that sections developed are compliant with solicitation requirements and incorporate strategies, win themes, and discriminators • Interact with Business Units, Proposal Manager, Subject Matter Experts, and Teaming Partners to obtain content necessary to draft compelling proposal sections • Interview SMEs, consultants, capture managers, and other proposal team members to obtain information for proposals and then independently develop technically clear and compelling proposal content • Provide insight on proposal content and where we can emphasize or incorporate strengths and benefits to improve responses • Organize and carry out multiple tasks simultaneously under tight/changing deadlines • Participate in daily stand-up calls, on live bids, detailing status of the proposal sections for which the writer is responsible, and identify any issues or resource requirements • Participate "hands on" in all phases of the proposal development process including gate reviews, win strategy, win themes/discriminators, outlines and compliance matrices, color reviews, writing and editing, graphic design, desktop publishing, document production, and packaging and delivering • Participate in strategy/solutioning sessions to develop winning approaches • Assist in proposal graphic conceptualization and creation, as needed • Support drafting/development of technical, past performance, staffing plans, formatting of resumes, and management narratives for large scale, complex, strategic proposals • Prepare past performance questionnaires to be completed by customers • Support corporate writing and editing efforts as needed (marketing materials, website content, etc.) • Maintain and update SharePoint repositories with re-use content and past writing • Ensure proposal content is 508 compliant, when necessary • Other duties as assigned