Role Description Are you passionate about customer service? Would you like to be part of a new and dynamic team in a remote environment? At SIXT, we are looking for you if you enjoy customer contact and know how to handle demanding customers. - In case of breakdowns and accidents, our team ensures that private customers quickly and easily receive a replacement vehicle. - We work closely with various insurance and roadside assistance companies, processing their orders promptly and in a customer-oriented manner via email or phone, then creating orders and reserving the requested vehicles. Qualifications - Customer Orientation: Excellent ability to understand and anticipate customer needs, ensuring their satisfaction with every interaction. - Language Proficiency: Fluent in German and English; additional languages such as Spanish, French, Italian, or Dutch are a plus. - Effective Communication: Open-minded, communicative, and enjoy writing and making phone calls. - Flexibility: Ability to adapt to a dynamic and ever-evolving work environment, including availability for night shifts. - Teamwork: Collaborate effectively with other team members, contributing to an international and dynamic environment that fosters cooperation. - Solution-Focused: Ability to quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction. - Initial experience working with MS Office programs (Word, Outlook). - Reliable, independent, and service- and solution-oriented. Benefits - Permanent Contract: A stable project with opportunities for progression. - AI at your fingertips: Access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. - Attractive Salary and Professional Growth Opportunities: Salary of €21,600 gross per year (12 payments) plus €60 telework allowance, and a 30% night shift premium for hours 22:00h–06:00h. - Flexible Remote Work Model: Work from anywhere in Spain. - Work-Life Balance: Enjoy a day off for your birthday and additional vacation days for your anniversary at SIXT. - Flexible Compensation: Benefit from private health insurance, childcare support, and/or a restaurant card. - Exclusive Employee Benefits: Discounts for family and friends on SIXT rentals, as well as offers on hotels, stores, Gympass, business schools, and more. Company Description We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. - Present in more than 110 countries at 2,000 rental stations. - Top-tier customer experience and outstanding customer service are our highest priorities. - We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.

Role Description Do you speak German fluently and dream of working from the comfort of your home — right here in Spain? Then buckle up, because SIXT is looking for you! SIXT is one of the world's leading mobility service providers, operating in over 100 countries with a fleet of more than 200,000 vehicles. We're not just about cars — we're about delivering outstanding experiences to our customers, every single day. Our Customer Service team is the heartbeat of that promise, and we're growing it with passionate, people-first professionals. Join a dynamic, international team where your German skills are your superpower, and every customer interaction is an opportunity to make someone's day a little better. Whether it's helping plan the perfect road trip or solving a post-rental query, you'll be the friendly voice (and keyboard!) that our customers count on. If you're motivated, customer-obsessed, and ready to represent a premium global brand — all without leaving your living room — then this role is made for you. Apply now and drive your career forward with SIXT! - Act as the first point of contact for German-speaking customers, providing expert support before, during, and after the booking process. - Handle customer inquiries efficiently and empathetically via phone and e-mail, ensuring a smooth and positive experience at every touchpoint. - Engage customers with in-depth knowledge of SIXT's products, services, and mobility solutions to find the best fit for their needs. - Increase customer satisfaction and loyalty through friendly, professional, and solution-oriented service. - Identify and escalate complex cases when needed, collaborating closely with internal teams to ensure timely and accurate resolution. - Contribute as an active team player, supporting administrative tasks and sharing knowledge to continuously improve team performance. Qualifications - Native or near-native German speaker with fluent English skills (additional languages are a plus!). - A genuine passion for service excellence and helping customers find the right solution. - At least 1 year of experience in a customer-facing or service-oriented role. - Solid knowledge of MS Office tools; experience with CRM systems is a plus. - Strong verbal and written communication abilities, with a positive and professional tone at all times. - Ability to work on a rotating schedule Monday to Sunday, fully from home, with a stable internet connection and a quiet workspace. Benefits - 100% Remote Work: Enjoy the ultimate work-life balance working entirely from home, from anywhere in Spain. - AI at your fingertips: From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. - SIXT Employee Benefits: Exclusive discounts on SIXT rent, share, ride, and SIXT+, plus special deals on travel, tech, lifestyle and much more. - International Environment: Be part of a diverse, multilingual team spanning multiple countries and cultures. - Professional Growth: Access to training, development resources, and the chance to learn from a highly motivated, experienced team. - Team Spirit: Participate in engaging team-building activities, virtual events, and exciting global corporate gatherings. - Stability & Purpose: Join a globally recognised premium brand with over 110 years of history and a clear vision for the future of mobility.

Role Description Do you speak German fluently and dream of working from the comfort of your home — right here in Spain? Then buckle up, because SIXT is looking for you! SIXT is one of the world's leading mobility service providers, operating in over 100 countries with a fleet of more than 200,000 vehicles. Our Customer Service team is the heartbeat of that promise, and we're growing it with passionate, people-first professionals. Join a dynamic, international team where your German skills are your superpower, and every customer interaction is an opportunity to make someone's day a little better. If you're motivated, customer-obsessed, and ready to represent a premium global brand — all without leaving your living room — then this role is made for you. - Act as the first point of contact for German-speaking customers, providing expert support before, during, and after the booking process. - Handle customer inquiries efficiently and empathetically via phone and e-mail, ensuring a smooth and positive experience at every touchpoint. - Engage customers with in-depth knowledge of SIXT's products, services, and mobility solutions to find the best fit for their needs. - Increase customer satisfaction and loyalty through friendly, professional, and solution-oriented service. - Identify and escalate complex cases when needed, collaborating closely with internal teams to ensure timely and accurate resolution. - Contribute as an active team player, supporting administrative tasks and sharing knowledge to continuously improve team performance. Qualifications - Native or near-native German speaker with fluent English skills (additional languages are a plus!). - A genuine passion for service excellence and helping customers find the right solution. - At least 1 year of experience in a customer-facing or service-oriented role. - Solid knowledge of MS Office tools; experience with CRM systems is a plus. - Strong verbal and written communication abilities, with a positive and professional tone at all times. - Ability to work on a rotating schedule Monday to Sunday, fully from home, with a stable internet connection and a quiet workspace. Benefits - 100% Remote Work: Enjoy the ultimate work-life balance working entirely from home, from anywhere in Spain. - AI at your fingertips: Access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. - SIXT Employee Benefits: Exclusive discounts on SIXT rent, share, ride, and SIXT+, plus special deals on travel, tech, lifestyle and much more. - International Environment: Be part of a diverse, multilingual team spanning multiple countries and cultures. - Professional Growth: Access to training, development resources, and the chance to learn from a highly motivated, experienced team. - Team Spirit: Participate in engaging team-building activities, virtual events, and exciting global corporate gatherings. - Stability & Purpose: Join a globally recognised premium brand with over 110 years of history and a clear vision for the future of mobility.

• Asesorar a clientes en sus necesidades • Proporcionar información y soporte en el uso de servicios • Colaborar con el equipo en la mejora de procesos