Role Description The Smartly Platforms and Architecture Team are looking for a Product Platform Verification Engineer to own the frameworks, pipelines, and guardrails that give the engineering org confidence in what it ships. - Verification at Smartly is broader than testing; it's part of how work flows, from spec to ship. - You own the verification frameworks, pipelines, and guardrails that engineering teams across the company consume as self-service: functional, integration, security, performance. What you'll do: - Build verification frameworks and pipelines. - Pair with product teams to verify intangible qualities of the product. - Assess the quality and coverage of current automation harnesses. - Fill gaps found in automation coverage. - Run experiments to assess adherence to architectural principles. - Write verification approach docs, failure-mode analyses, and coverage analyses. - Code on the frameworks and pipeline tooling you own. - Engage with shared AI tooling to enhance engineering efficiency. Focus time is non-negotiable; meetings have a purpose or they don't happen. Qualifications - Experience building verification infrastructure. - Designed and maintained automated frameworks for other engineers. - Ability to verify web applications, APIs, and data layers across functional and non-functional requirements. - Integrated verification into CI/CD pipelines. - Comfortable reading and writing in C#/dotnet, Python, or TypeScript. Requirements - Judgement, taste, vision, and context. - Ability to differentiate between coverage and the appearance of coverage in AI-generated tests. - Excitement about AI changes in engineering. - Experience with scaffolding generation and gap analysis. Benefits - Respect for focus time and remote-first intentionality. - Strategic laziness to automate manual tasks. - Team standards reflect individual standards. Company Description Smartly is committed to building a team that reflects Aotearoa New Zealand, and encourages applications from diverse backgrounds.

Role Description The Smartly Platforms and Architecture Team are looking for a Principal Product Platform Engineer to own end-to-end technology outcomes and architecture. - Creating structural leverage across the business through technology and automation. - Creating structural advantages in cost-to-serve. - Helping engineers be the best versions of themselves through training, mentoring, and sponsorship. This Principal role creates the most architectural leverage in the company. It's vital that we have a kind, thoughtful, technically deep individual contributor in the role who can lift up the business around them. You are the senior technical authority in a major platform domain, probably core platform design + shared frameworks, and we'll shape that to your strengths. - Co-author the platform strategy. - Make architectural decisions that other teams depend on. - Design and operate shared services, identity foundations, developer tooling, and reliability standards. - Drive simplification of the platform over time. No two weeks are the same, but here's the rough shape: - Design reviews — running them and being the second pair of eyes in reviews across the org. - 1:1s with the engineers you mentor and with the manager. - Pairing with engineers in product squads on harder technical problems. - Building — automating processes and working on clean architecture upgrades. - Writing architecture decisions, design docs, and agentic prompts for the team. - Focus time is non-negotiable; meetings have a purpose or they don't happen. Qualifications - Experience as a Principal or senior-most engineer on a team. - Background as a solution architect who has been coding. - Experience making architectural calls at scale. - Deep comfort in a demanding application engineering space. - Familiarity with C# and dotnet; knowledge of Python and TypeScript is a plus. - Experience with domain-driven design. - Ability to thrive in a modular monolith environment. Requirements - Judgement, taste, vision, and context. - Ability to differentiate between excellent work and work that merely appears excellent. - Understanding of best practices and their applicability. Benefits - Hands-on management that builds empathy. - Investment in personal growth and ability to grow others. - Focus on strategic laziness to automate manual tasks. - Respect for focus time and remote-first intentionality. Company Description Smartly is committed to building a team that reflects Aotearoa New Zealand, and particularly welcomes applications from women, Māori, Pasifika, takatāpui, disabled and neurodivergent engineers, and anyone who took a non-linear path into the work. If you need any adjustments to be at your best in the conversation or beyond, tell us.

• Architect, configure, and maintain NICE CXone / NICE inContact / NICE Engage platforms at an enterprise scale • Lead end-to-end platform implementations, migrations, and major upgrades • Design and optimize IVR flows, call routing strategies, ACD configurations, and omnichannel contact flows • Integrate NICE platform with enterprise CRM and ticketing systems (e.g., Salesforce, ServiceNow, Microsoft Dynamics) • Serve as a senior technical point of contact for US-based Fortune 100 client stakeholders • Drive platform governance, security configurations, user provisioning, and access management • Lead troubleshooting of critical incidents and platform outages with urgency and precision • Develop architectural documentation, technical runbooks, SOPs, and integration specs • Provide technical mentorship and guidance to junior engineers and platform administrators • Collaborate with business stakeholders to translate complex requirements into scalable platform solutions • Own reporting, analytics, and WFM/QM module configuration as needed • Participate in change management, release planning, and Agile/ITIL delivery processes

Role Description isolved is executing a multi-year decomposition of a 7M+ line HCM monolith into modern, domain-isolated microservices, and we're looking for the person to lead it. This is a hands-on technical leadership role reporting directly to the CTO, responsible for both running the program and staying close enough to the work to make good decisions about it. You'll lead a program of approximately 20 engineers organized into domain teams (Tax, Benefits, Time, Payroll, Shared Logic), with two Engineering Managers and a Data Architect. You're not just managing delivery - you're a technical voice in how the work gets done, an escalation point when teams hit hard problems, and the person accountable to the CTO for outcomes. Core Job Duties - Own the modernization program end-to-end - roadmap, sequencing, dependencies, risks, and delivery outcomes across all five workstreams - Drive extraction sequencing decisions in partnership with the Lead Architect, balancing technical risk, business continuity, and team capacity - Maintain visibility across all domain teams and surface issues before they become blockers - Represent the modernization program to senior leadership and the CTO, with clear, data-grounded communication on progress, risks, and tradeoffs - Stay close enough to the architecture and implementation to make informed decisions, challenge assumptions, and support teams when they hit difficult problems - Partner with the Lead Architect on technical direction - event schema strategy, infrastructure standards, paved road compliance, cross-workstream data dependencies - Understand the full technology stack well enough to assess quality, identify risk, and have credible technical conversations with principal-level engineers - Ensure AI-assisted development practices are embedded across teams and delivering real productivity gains - Directly manage two Engineering Managers, each supporting approximately 10 engineers - Build and maintain a high-performance team culture in a remote, distributed environment - Own hiring for the program in partnership with the CTO - identifying, recruiting, and closing principal-level engineers and architects - Support career development for EMs and, through them, the broader engineering team Qualifications - 10+ years of engineering experience, with at least 3–5 years in a senior engineering leadership role - Direct experience leading a large-scale modernization, re-platforming, or decomposition program - you understand what makes these programs succeed and fail - Strong enough technical depth to engage credibly with principal engineers on architecture, data modeling, and distributed systems tradeoffs - you don't need to write all the code, but you need to understand it - Experience managing engineering managers and leading through them at scale - Track record of delivering complex, multi-team programs with cross-cutting dependencies in a production environment - Clear, direct communication style - comfortable presenting to executives and working through ambiguity without needing complete information - Familiarity with the Azure ecosystem and modern distributed systems patterns (event-driven architecture, microservices, IaC) - HCM, payroll, benefits, or tax domain experience - Hands-on background with .NET / C#, Cosmos DB, or Azure Service Bus - Experience building or scaling engineering teams from the ground up Company Description isolved is a leading provider of human capital management (HCM) solutions that combines modern technology with expert services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits leaders the tools and insights to streamline operations and deliver employee experiences that matter. isolved People Cloud™ is a connected HCM platform with built-in artificial intelligence (AI) and analytics that brings together HR, payroll, benefits, workforce management and talent management in one experience. Built on a legacy of 40 years in the market, isolved is trusted by more than 200,000 employers and used by 9 million U.S. employees, representing about one in 20 American workers. Visit www.isolvedhcm.com .