• Monitor the health of premier accounts. • Learn the historical feedback and expectations • Organize ongoing support case reviews and ensure prioritization • Educate customers on best practices and learning opportunities • Ensure customer needs and case Service level agreements are met • Oversee / communicate post mortem activities • Monitor trends and design processes to improve customers' experience • Organize follow-the-sun handovers across regions • Work with Engineers to help relay each customer’s unique priorities • Contribute to the management of working processes • Critical Incident Management (Escalation Management) • Manager on-call weekend rotation • Work directly with other teams to strengthen

Description We are seeking a Partner Lead, Infotainment who will be responsible for supporting and cultivating large-scale Audio, Video, and Gaming partnerships. The role will work across and within project teams to deliver on key strategic technology initiatives. Responsibilities include shaping, negotiating, and formalizing strategic, win-win partnerships with leading organizations across both evolving and established digital domains This position is highly cross-functional and requires working with and leveraging resources from the product and strategy teams, technical, marketing, finance, and legal. Working with our partners, you will drive both innovation and a reimagination of automotive as an immersive, purpose-built platform for digital experiences. In alignment and collaboration with leadership teams, you will help deliver 3rd Party partnerships, that position GM as a platform innovator. You are technical by nature, with an innate ability to both translate between technical and business teams. About the Team The Strategic Technology Partnerships team is focused on empowering GM to achieve more by helping deliver best-in-class infotainment and digital customer experiences. We advance that goal by leveraging strategic technology partnerships to accelerate and differentiate GM's Software and Services product roadmaps - and by unlocking large scale joint value creation with strategic partners in service of shared customers and initiatives. Our orientation is towards sustainable, long-term value creation. Through strategic partnerships, we propel General Motors into groundbreaking areas by identifying new opportunities, advising senior-level decision-makers, driving best-in-class deal making, and providing thought leadership to our stakeholders across the company. What You'll Do Support complex, large-scale, high-value strategic partnerships in Infotainment domains including Audio, Video, Gaming, and Productivity Strengthen existing partnerships and ongoing engagement through marketing, recuring partner business reviews, and driving partner KPIs Help set and implement partner and domain strategy Coordinate and organize efforts across a diverse set of internal stakeholders Directly represent GM in external partner communications Navigate complex organizations and situations Your Skills & Abilities (Required Qualifications) Experience with Android technologies, and requirements MBA Preferred Preferred Locations: Mountain View, CA, Seattle WA, or Warren, MI . Location: This role is based remotely but if you live within a 50-mile radius of (Atlanta, Austin, Detroit, Warren, Milford or Mountain View), you are expected to report to that location three times a week, at minimum. Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. The salary range for this role is $94,800 - $151,400. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. Relocation: This role may be eligible for relocation benefits GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.) About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Job Description: Role Summary/Purpose: Reporting to the VP, Growth Surveillance Manager, the primary responsibility of this role is to lead the Growth Supplier Surveillance program, and to provide assistance to other associates in key testing activities across the Process Surveillance Team. This role requires interaction with external suppliers and stakeholders across Synchrony to understand processes, and a knowledge of how to assess the control environment to identify gaps and make recommendations to mitigate risks. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Develop, train, and lead the Growth Supplier Surveillance program, including two exempt personnel. Partner with the Supplier Risk Management Program (SRMP) team to understand the Supplier Management requirements to enhance the Surveillance framework and testing to identify risks and control gaps. The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Marketing

Amazon European Account Manager We’re hiring an Account Manager to drive commercial performance for our Amazon 1P business in North America. You’ll own revenue and TACOS targets and grow the business through strategic promotions, ads strategy and accurate forecasting — while managing the relationship with Amazon Vendor Managers and AVS teams for your region. This is a high-impact commercial role with full ownership of results. We are looking for candidates within the UK and outside of the UK. Key Responsibilities - Deliver regional revenue and profitability targets - Lead the commercial relationship with Amazon Vendor Manager & AVS teams - Build and execute commercial roadmaps (promos, pricing, launches) - Own regional Advertising strategy - Drive forecasting inputs (promo uplifts, seasonal trends, launch projections, risk alerts) - Monitor competitor activity and act fast - Identify new opportunities (cross-category expansion, new ASINs, aggressive deal entry points) - Coordinate with Project Manager and Sales Specialists for launch excellence and post-launch acceleration across the region - Report weekly on performance and actions Skills, Knowledge and Expertise Skills, knowledge and expertise - Essentials - Proven experience managing Amazon 1P vendor accounts (brand or agency side) - Understanding of Advertising, promo mechanics and ideally forecasting - Ability to communicate and negotiate with VM / AVS teams - Data-driven mindset and commercial instinct — revenue and margin thinking - Ownership mentality, urgency and ability to work at Amazon speed - Experience collaborating across departments Skills, knowledge and expertise – Nice to have - Category experience in consumer electronics or hardlines Benefits - High-autonomy role driving real business outcomes - Ownership of Amazon relationship - Fast-moving team environment - Generous annual leave entitlement - Pension scheme - Hybrid working options available - Staff discount on products sold by inMusic (for personal use only) About inMusic inMusic is the parent company for a family of premier brands that includes AIR Music Technology, Akai Professional, Alesis, Alto Professional, Denon DJ, Denon Pro, Marantz Professional, HeadRush, ION Audio, Marq Lighting, M-Audio, MixMeister, Moog, Numark, Rane, and Sonivox. Committed to pushing the boundaries of innovation in the DJ, music production, live sound, musical instrument, pro audio, lighting and consumer electronics industries, each of inMusicʼs brands creates cutting-edge products that incorporate and build upon the latest in engineering, design, and technology. Department Sales Employment Type Full Time Location Ash Vale, UK Workplace type Fully remote