Atlas Tech is a veteran-owned company providing enterprise IT and communication solutions to multiple government agencies with the goal of supporting mission-critical, high-impact,
JIRA Administator
Location
Alabama + 19 moreAll locations: Alabama | California | Connecticut | Florida | Georgia | Kansas | Kentucky | Louisiana | Maine | Maryland | Massachusetts | North Carolina | New Jersey | Oregon | Rhode Island | South Carolina | Texas | Virginia | District Of Columbia | West Virginia
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
JIRA Administator
Atlas Tech
Title: JIRA Administator Location: United States Job Description: Atlas Technologies is seeking a JIRA Administrator to assist our government customer in the development and implementation of a new JIRA solution to be implemented across the portfolio. Our ideal candidate is well versed in identifying customer and client needs while managing a dynamic project from the ground up. This position will serve as a lead JIRA Administrator with Engineering/Architecture skills supporting solutions, design ideas, implementation, sustainment, and improvement of a JIRA solution used by more than 500 government users. Our JIRA Administrator will work directly with the government Operations Lead and will be accountable for implementing design ideas and guiding decisions makers on best courses of action, risk mitigation, and provide regular updates while providing exceptional customer services. They will also participate in key business meetings and support the preparation, review, and presentation of project status briefs. Our JIRA Administrator will be an attentive, discerning, dynamic, and innovative. In this role, you will work closely with government and industry partners and use resources and technologies to deliver an exceptional customer experience. You will also assess risks, anticipate bottlenecks, manage escalations, collaborate with resources, and balance business needs and technical constraints to maximize business benefit. Apply your technical skills to ensure successful delivery of innovative solutions for the US Navy, National Information Warfare Center (NIWC) partnership. You’ll be based at Atlas Technologies facility in beautiful Charleston, SC. This position is eligible for REMOTE candidates within the residents in AL, CA, CT, FL, GA, KS, KY, LA, ME, MD, MA, NC, NJ, OR, RI, SC, TX, VA, DC, WV. Onsite/Hybrid is preferred. Travel: up to 10% You Will: - Work cross-functionally to solve problems and implement changes. - Work closely with government leads to ensure timely completion of deliverables with focus on meeting project commitments and quality control. - Provide application support for Jira and Confluence, to include: - Work with business users to evaluate plug-ins, determine licensing needs, perform testing, installation, configuration, and maintenance of plug-ins - Utilize design skills to define Jira workflows, automation, and related screen schemes for complex and high impact projects - Work with business users to determine best practices and implement agreed-upon and approved standards across Jira enterprise - Implement custom XML-based Jira gadgets - Create Jira projects, queries, and reports as required - Support Jira and Confluence users with creation of their project spaces, boards, plans, and dashboards - Create and maintain Jira standards documentation - Develop and maintain integrations between JIRA, PowerBi, and other systems - Define, communicate, and deliver on project milestones, deliverables, and service levels - Measure project performance to stay within established timelines, while providing exceptional quality. - Practice, instill, and implement Atlas' core values, vision, and goals to maximize the contribution to the company's key product and service offerings. - Work with clients and customers to assess their needs, provide information or assistance, resolve their issues, and/or exceed their expectations You Have: - US Citizenship - Possession of, or the ability to obtain and maintain a Department of Defense (DoD) Secret Level Security Clearance - 5+ years of JIRA Administration Experience - Expert level Atlassian tool administration knowledge with Jira and Confluence - Understanding of Web Technologies (Cloud/Amazon Web Services, JQL, SQL, HTML, Python, JavaScript, Java, PHP) - Strong analytical skills - Excellent verbal and written communication skills - Strong collaboration skills and ability to work with technical and non-technical stakeholders - Expertise within Microsoft Office products (Word, Excel, PowerPoint, Project, Visio); to include building POAMs within MS Project or in other relevant applications (intermediate to advanced) - Superior attention to detail - Exceptional multi-tasking skills - Strong analytical and interpersonal skills Education/Experience: - Bachelor's degree in Computer Science, Engineering, Math, preferred. Other and non- degree are acceptable with commensurate experience We'd Be Impressed If You Had: - 5+ years of computer programming experience, including RESTful API services - Ability to write custom JQL queries - Microsoft SQL Server or MySQL Database administration skills - Jira Administration for Cloud certification - Jira Board Configuration certification - Managing Jira Projects in Cloud certification Want to hear more? Read on to see what our Team Members say about their experience: “From day 1, I knew Atlas Tech was where I wanted to be. Atlas’ culture embraces creativeness, community involvement, and taking care of their employees. If you’re looking for a great place to work, come join us!” - Blane “I could not have asked for a better company to transition from Active-Duty military to civilian life. Atlas not only provides opportunities for professional growth, but it’s also highly encouraged. The passion and appreciation for what we do that is displayed every day, makes it exciting for me to come to work each day.” - Laurence Atlas Tech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, genetic information, or protected veteran status. We are committed to fostering an inclusive workplace where diverse perspectives are valued and respected.
Related Guides
Related Categories
Related Job Pages
More Administration Jobs
Contract Administrator III - Team Lead
University Corporation for Atmospheric Research - UCARThe University Corporation for Atmospheric Research, or UCAR, dedicates its efforts to researching and exploring the atmosphere and the complexities of the Earth’s system. A nonp
Title: Contract Administrator III - Team Lead Location: Boulder United States Job Description: Visa Sponsored Job: No Relocation Assistance Eligible: No Job Location: Boulder, Colorado Position Type: Full time, Regular Compensation Range: Hiring Salary Range: $103,485 - $129,357 - Final salary is based on education, experience, and skills relevant to the role.* Job Description Summary UCAR is excited to announce the job opening for the Contract Administrator III -Team Lead role, who will be responsible for the preparation, review, negotiation, and administration of complex, multi-phased prime contracts, grants, and cooperative agreements, and other contractual instruments for the financial/programmatic support of UCAR activities. They will serve as a Team Lead for a group of Contract Administrators/Buyers. They will prepare, negotiate, and administer high risk, complex subcontracts and purchases required to support UCAR activities. They will serve as a liaison with outside agencies, other funding sources, as well as with internal management, corporate attorneys, and other UCAR personnel. They will work closely with contract, financial, budget, and lab/program personnel to resolve issues related to contract provisions. Finally, they will be a mentor for other Contract Administrators.se building in Boulder, CO). What You Will Do Here is a summary of the required responsibilities and expectations for this role. - Prepares, negotiates, and administers high-risk, complex subcontracts and purchases. Administers all aspects of request for proposal solicitation and subcontract preparation, evaluation, negotiation, award, and monitoring. Analyzes and negotiates terms and conditions of complex subcontracts, leases, and other types of procurement documents. Ensures compliance with procurement policies, procedures, and applicable laws. Performs in-depth price/cost analysis using a number of variables and methods to determine the reasonableness of proposed pricing. Serves as lead evaluation team member responsible for conducting negotiations on complex multi-phased subcontracts. Monitors subcontractor performance and resolves problems directly or with the assistance of technical personnel. Coordinates all aspects of the procurement effort for major procurement projects. Interprets all UCAR agreements, the Federal Acquisition Regulations (FAR), OMB Uniform Guidance, and other applicable regulations and laws. Helps ensure UCAR's compliance with these laws and regulations by monitoring award conditions and filing appropriate reports and certifications. Assures that UCAR personnel adhere to the contractual obligations on all direct awards, through advisement and monitoring of reporting and other responsibilities as outlined in the terms and conditions of all awards. - Team Lead and mentor for a team of Contract Administrators/Buyers that provides purchasing and contracting services for labs/centers/programs/offices. Reviews and assigns purchase requisitions to individual team members and serves as a primary resource for problem resolution. Works with team members individually on development plans and training. Holds regular team meetings to review workloads. Serves as an approving authority for team members' credit card statements. Serves as a primary liaison for labs/centers/programs/offices providing guidance and assistance on the most economical and efficient methods of procuring goods and services, while remaining compliant to procedures. Provides training for Contract Administrators and other personnel on processes, procedures, compliance issues, and other related topics. Assists in the preparation of annual performance reviews of team members. Serves as mentor for lower-level Contract Administrators and performs peer reviews of their work. Makes presentations to management and to the lab/center/program/office personnel regarding contractual issues and procurement matters. Serves as a backup to the other Team Lead(s). Works with other Office of the CFO departments, other NCAR and UCP personnel, and outside sponsors on special projects. - Serves as a lead Contract Administrator responsible for the drafting, review, negotiation, and administration of complex, multi-phased prime contracts, grants, cooperative agreements, teaming agreements, and multiple types of zero funded agreements which are directly or indirectly related to funding. Reviews and analyzes terms and conditions and negotiates change or modification, including the composition of alternate language and new provisions, where appropriate. Reviews contracts and agreements for export, liability and risk, intellectual property, legal sufficiency, and compliance with applicable laws, regulations, and UCAR policies. Advises internal program managers, general counsel, and risk management staff on contractually related issues. Provides guidance to UCAR personnel, including upper management, of risk associated with contract acceptances. Has the ability to draft terms and conditions for new agreements that are consistent with UCAR policies and federal regulations. Works closely with contract, financial, budget, and lab/center/program/office personnel to resolve issues related to contract provisions. Who We'd Love To Join Our Team Successful candidates will ensure their resume and other application materials speak to the following criteria: Education & Experience - Bachelor's degree in business or public administration and at least eight years of government or commercial contracts experience in handling direct funding or purchasing arrangements such as grants, subcontracts, subawards, or cooperative agreements; or an equivalent combination of education and experience. Other Requirements: - Personally Identifiable Information" (PII) is non-public information that is personally identifiable to a single individual. PII may include information such as name, address, email address, phone number, social security number, passport number, credit card information, and other related information. You may be required to enter or submit your PII to a third party on behalf of UCAR for identity verification to conduct transactions as part of this position. You may also be required to handle PII of UCAR employees as part of this position's requirements. Knowledge, Skills, and Abilities - Expert knowledge of the Federal Acquisition Regulations, Office of Management and Budget Uniform Guidance, State regulations, industry contract practices, and other government regulatory requirements. - Advanced knowledge of Federal Appropriations Laws and other federal award practices. - Expert knowledge in contracts, subcontract, grants, and cooperative agreements administration. - Comprehensive knowledge of methods of acquisition, government and commercial contract law, uniform commercial codes and contract termination procedures. - Expert skill in analyzing terms and conditions of complex contracts and subcontracts. - Advanced skill in managing large, complex, multi-phase contract projects. - Excellent written and oral communication skills with a wide range of people at all levels of an organization. - Advanced skill in negotiating complex contracts, subcontracts, and other award-related issues. - Working knowledge of basic not-for-profit accounting, budgeting, and proposal process, including the application of indirect rates and fees. - Skill in preparing and giving presentations to UCAR personnel and other contracting personnel. - Advanced knowledge of export, patent, copyright, and technology transfer regulations. - Advanced skill in identifying liability, risk, export, and intellectual property issues and proposing solutions. - Ability to interact successfully with all levels of management, scientific and administrative staff both within and external to UCAR. - Advanced skill in coaching, training, and mentoring personnel. - An extensive level of attention to detail is required. - Normal concentration/intensity, which includes prolonged mental effort with limited opportunity for breaks. Benefits Overview UCAR affirms its commitment to employees through competitive benefits. In addition to medical, dental, vision, retirement, and life insurance, UCAR offers a variety of programs focused on work-life balance and professional, and personal development. These include: - Tuition Assistance, time off allowance to attend classes, and other professional development opportunities. - UCAR contributes 10% of your eligible pay into your retirement account; 100% fully vested on day one. - Starting minimum accrual of 20 days of personal time off each year (prorated for less than full-time positions). - 10 paid holidays. - 12 weeks of paid parental leave. - Short-term medical leave paid at 100% of your regular salary. - EcoPass for local Colorado residents to use the Denver and Boulder-area transit system at no cost. Commitment to Job Application Fairness Applicants are not required to provide age or age-related information and may redact information related to age, date of birth, or dates of attendance at or graduation from an educational institution from any submissions during the initial application process. Some Final Considerations At NSF NCAR| UCAR | UCP, you will work alongside a dedicated team of professionals conducting critical research and community outreach to solve complex Earth system science problems including climate change, air pollution, extreme weather, floods, drought, wildfires, and space weather, all with the goal of improving human life and reducing economic loss. Each of us, from scientists to the professionals who support their work, serves the public and a collaborative community of scientists in our mission to understand the complex processes that make up the Earth system, from the ocean floor to the Sun's core. Flexible Work At UCAR, we are committed to supporting our mission by giving staff the flexibility to find the schedule and location that works best to maintain their own work-life circumstances and reach their full potential as professionals. Many positions within our organization are eligible for fully on-site, hybrid (three days per week) and/or flexible work hours. Equal Opportunity Employer UCAR is committed to providing equal opportunity for all employees and applicants for employment and does not discriminate on the basis of race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy. Whatever your intersection of identities, you are welcome at UCAR. Export Control All positions are required to comply with U.S. export compliance regulations and work location requirements regarding access to facilities and research systems. Work Location UCAR requires ALL positions to be performed within the U.S., excluding U.S. Territories. AI Software ChatGPT and similar AI software are powerful tools that are changing the way society receives, processes, and leverages information promptly. While we acknowledge its benefits and do not restrict leveraging it with job applications, we highly encourage a majority of the applicant material to be original work.
Global Program Administrator - History
New York University - NYUNew York University - NYU was founded in 1831 and is one of the largest private universities in the United States. With an inaugural student body of just 158 st
Title: Global Program Administrator - History Location: NY-New York Job Description: Hybrid Remote Work Classification: Hybrid: 60% to 80% Onsite Department: History (Administration) School/Division: Arts and Science (AS1111) Compensation Grade: Band 52 Union: N/A FT/PT: Full-Time Category: Academic Program Support Arts & Science is seeking a talented Global Program Administrator (GPA) to join the Department of History. This individual serves as the primary point of contact for NYU History’s global programming, overseeing digital strategy, global platforms, and online communications across NYUNY, NYU Abu Dhabi, and NYU Shanghai. The role manages grant administration and financial operations, including proposal development, budgeting, reporting, and compliance. Working closely with faculty, administrators, and global site leadership, the GPA supports study abroad and academic programs by analyzing enrollment trends, coordinating curricula, and advising on program operations, student services, and policy adherence. The position also facilitates collaboration across campuses, supporting faculty, partnerships, and operational logistics while contributing to recruitment and program development. This role may require international travel and schedule flexibility due to time zone differences. Qualifications Required Education: Bachelor's Degree Required Experience: 3+ years Must include experience advising on program or service options, planning various activities and events. Preferred Experience: 3+ years Experience working within a University or academic setting. Required Skills, Knowledge and Abilities: Excellent interpersonal, verbal and written communication skills. Proficiency with word processing and spreadsheets, web content management, and data management software. Additional Information In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $70,000.00 to USD $75,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen. NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.
Secret Cleared Records Administrator
ZantechZantech IT is an IT consulting and services company that primarily serves the federal government and industry clients. As an employer, the company is known for
Title: Secret Cleared Records Administrator Location: AL-Remote Job Description: Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team! Zantech is looking for a talented Records Administrator to contribute to the success of our upcoming Operations and Administrative Support Services project for a Hybrid role based out of Mobile, AL. The Technical Support Management (TSM) Deficiency Records Administrator serves as the sole certified Local TSM Administrator for the OPC PRO and is responsible for all aspects of deficiency record management within the TSM system and Electronic Trial Card (ETC) tool. This position supports production inspections, dock trials, builder's trials, acceptance trials, and at-sea trials, and maintains a deployable mini-LAN to record deficiencies during sea trials. The individual must be certified in Security+ . Responsibilities include, but will not be limited to: - Provide TSM System and ETC system overview training using the TSM user guide, covering basic user functions for OPC PRO personnel, USN Board of Inspection and Survey (INSURV) team members, and shipbuilder personnel as needed. - Support tracking of deficiency records and processes including Surveillance (Product Verification/Procedure Review), Test Witnessing, Compartment Completion Inspections, Corrective Action Requests (CARs), Trial Cards, and Project Management records. - Develop and maintain ship-unique data and database for OPC PRO deficiency record input into the ETC tool and TSM system. - Assist OPC PRO personnel in maintaining and updating the status of deficiency records from creation through closure in the ETC tool and TSM system. - Assist OPC PRO in preparation of technical briefings, assessments, audits, and milestone reviews. - Utilize available programs, tools, and data sources to assist in preparation of weekly program management reports, program technical and financial metric status reports, and other reports. - Provide trial card status reports through metrics and progress the correction of deficiencies post-trials in support of dockside and at-sea portions of trials. - Maintain the ability to provide ETC creation during pre-trial production inspection and test cycles. - Maintain the ability to transfer current cutter ETC tool pre-trial deficiencies (1 List), Quality CARs, and prior cutter(s) rollover trial card data into the TSM system. - Assist OPC PRO and INSURV personnel with the creation of new trial cards using the ETC tool. - Assist OPC PRO personnel with pre-screening and screening activities before, during, and after trials. - Assist OPC PRO with tracking, defect coding, and other applicable technical assistance on all trial cards from ETC tool creation through closure in the TSM system. - Maintain a deployable mini-local area network for sea trials consisting of a maximum of twenty (20) laptops and associated network infrastructure to support dockside and at-sea portions of trials to record deficiencies in the TSM system; ensure all computer software and hardware is updated and maintained in compliance with Coast Guard and NAVSEA TSM requirements and Authorization to Operate (ATO) rules. - Respond to USN INSURV trial card database requests before, during, and after trials. - When Surge CLINs are exercised, provide up to 160 additional hours of support for sea trials to record deficiencies in the TSM system. - Support TSM system software upgrades and system testing required by the Navy to maintain configuration control of the TSM system (using surge hours when applicable). - Attend meetings related to assigned tasks as directed by the COR; support program reviews as assigned. - Moderate walking and movement through an active shipyard and OPCs under construction is required. Required Experience or Knowledge of the following technologies/functions: - Proficiency in the use of the Government TSM system and the ETC tool. - Expertise in Microsoft Office suite applications. - Knowledge of ship construction deficiency records management processes. - All equipment required to support trials must be compliant with Authorization to Operate (ATO) rules and regulations. - Physical ability to perform moderate walking and movement through an active shipyard and aboard OPCs under construction. Required Education/Certifications: - - Bachelor's degree - OR at least six (6) years of relevant experience in lieu of degree. - Must hold and maintain a current Security+ certification throughout the period of performance. Required Security Clearance: - US Citizenship and the ability to obtain and maintain an active Secret or higher clearance, per contract requirements. “Outstanding Performance…Always!” Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers competitive compensation, strong benefits, and a vacation package, as well as a fast-paced and exciting work environment. Come join our team!
Client Service Officer - Estate Planning and Administration
NSW GovernmentThe New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha
Title: Client Service Officer - Estate Planning and Administration Location: Parramatta- Greater West Australia Work Type: Hybrid, Full Time Job ID: 82871-44195184 Job Description: Client Service Officer - Estate Planning and Administration - NSW Trustee and Guardian - We are filling current and future temporary vacancies. 35 hours per week. - Location: This role is based in Parramatta. This role has the option, after three (3) months of employment for a hybrid working arrangement, working from home up to two (2) days per week, subject to business requirements. - Clerk Grade: 3/4. $84,659 to $92,701 per annum, plus 12% superannuation, plus leave loading About us At NSW Trustee and Guardian our purpose is to support the rights, welfare, and interests of the people of NSW. The agency supports the NSW Trustee, the Public Guardian and the Commissioner of Dormant Funds to carry out their statutory functions. We do this by providing a range of customer-centred services, including Will-making, trustee, financial management and guardianship services, including some for the state's most vulnerable people. We support over 50,000 customers annually and manage almost seven billion dollars in customer assets. A NSW government agency within the Communities and Justice Portfolio, our services help support and protect people at critical moments in their lives. Our commitment to diversity About the team The Estate Planning and Administration division is responsible for delivering NSW Trustee and Guardian's commercial services in Will making, as trustee, attorney, and as administrator/executor of deceased estates. The teams administer assets in accordance with the functions and obligations under the relevant legislation and makes legal decisions within legal frameworks and NSWTG's prescribed delegations. The division delivers high quality service using a customer-centred approach and is delivered by: - Estate Administration - Trust and Powers of Attorney administration - Intestate, Life Estates and Crime Confiscation/Civil Forfeiture administration - Wills and Estate Planning About the role - Trust Administration The Client Service Officer role within the Trust Administration team is responsible for the timely and accurate administration of trust matters where NSWTG is the nominated Trustee. The role directly manages between 40-70 Trusts, assists with the management of 6,000 pooled matters and maintains regular, professional and empathetic communication with internal stakeholders, external stakeholders and beneficiaries. The role involves (but is not limited to) the following responsibilities: - Attending to transactional work regarding funds received, paying claims and preparing distributions of trust assets to beneficiaries when Trusts vest or beneficiaries become entitled to draw on funds. - Investigating requests for funds and obtaining appropriate documentation. - Writing to solicitors, banks, insurance agencies, financial institutions, and other government agencies. - Interpretation of Wills, Deeds and other legal documents and relevant legislation. - Working closely with taxation, legal and professional services, property teams and subject matter experts to achieve quality outcomes focused on customer needs. - Building and maintaining relationships with beneficiaries and their parents/guardians through regular communication and updates. About the role - Deceased Estate Administration The Client Service Officer is part of the Estate Administration team collectively responsible for delivering high quality, consistent and timely administration of Deceased Estates. The role directly administers between 40-70 deceased estates at various stages of the administration process and maintains regular, professional and empathetic communication with internal stakeholders, external stakeholders and beneficiaries. The role involves (but is not limited to) the following responsibilities: - Interpretation of Wills and other legal documents. - Collating and submitting applications to the courts. - Writing to banks, insurance agencies, financial institutions, and other government agencies. - Paying claims and preparing distributions of estate assets to beneficiaries. - Building and maintaining relationships with beneficiaries through regular communication and updates. - Working closely with taxation, legal and professional services, property teams and subject matter experts to achieve quality outcomes focused on customer needs. For more information about the position, view the role description. About you Application is encouraged if you demonstrate the following skills, knowledge and experience: - Strong financial acumen, initiative and problem-solving skills, coupled with a demonstrated ability to prioritise work and meet deadlines. - Understanding of, or willingness to acquire knowledge of the procedures and practices specific to administration of Estates, Trusts and Powers of Attorney - Understanding of, or willingness to acquire knowledge of the personal trustee industry in the administration of Estates, Trusts and Powers of Attorney matters - Understanding of, or willingness to acquire understanding of relevant legislation including NSW Trustee and Guardian Act, Succession Act, Probate and Administration Act and Trustee Act or evidence of having worked in a highly regulated environment. - Excellent interpersonal, customer service, communication and collaboration skills that will allow you to build and develop working relationships and open channels of communications across all teams in the Estate Planning and Administration division, other NSW Trustee and Guardian divisions and external stakeholders - An ability to be a flexible and adaptable individual who is willing to rotate across all teams within Estate Planning and Administration division to ensure optimum service is delivered to customers. Essential requirements - Ability to work at our Parramatta office. - Willingness to be a part of a rotating phone roster shared on an equitable basis covering morning and afternoon shifts (between the hours of 9.00am to 5.00pm). - Willingness to have phone calls and team email accounts monitored for quality assurance and training purposes, and to participate in one-to-one review sessions for calls and emails. - Understand the Department's Flexible Working Hours Agreement and to work within the required bandwidth. What we offer NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include: - work-life balance with flexible work options (start/finish times) - various leave options (recreation, parental, and flex leave of up to 24 days per year) - career development including study leave and acting opportunities - access to Fitness Passport and employee assistance program, and annual flu vaccinations

