• Provide strategic leadership and direction for the Haleon Production System (HPS) program and its deployment across multiple countries. • Partner with regional leadership and plant teams to ensure strong engagement, organizational change planning, capability development and structured deployment across all sites. • Govern implementation planning, monitor progress, assess gaps and conduct performance reviews, removing obstacles and accelerating HPS maturity.

• Lead the Onboarding Journey: Manage the onboarding process for new employees with a focus on compliance and seamless documentation, including verification and preparation of employment packages. • End-to-End Ownership: Take charge of the entire employee onboarding lifecycle, meeting all operational requirements to ensure a smooth and successful experience, while adeptly addressing employee queries throughout the process. • Cross-Functional Collaboration: Work closely with Mobility, Benefits, Lifecycle, and Payroll teams to deliver a smooth experience for both clients and their employees. • Continuous Improvement: Constantly seek and implement enhancements to the onboarding experience, anticipating and addressing evolving needs. • Data Expertise: Manage and maintain employee data, ensuring information accuracy, security, and compliance with confidentiality standards. • Support Compliance Initiatives: Contribute to reporting, audits, and data integrity projects to uphold our commitment to operational excellence. • Drive Automation: Identify and champion automation opportunities to streamline onboarding processes, boosting efficiency and scalability.

• Lead the Onboarding Journey: Manage the onboarding process for new employees with a focus on compliance and seamless documentation, including verification and preparation of employment packages. • End-to-End Ownership: Take charge of the entire employee onboarding lifecycle, meeting all operational requirements to ensure a smooth and successful experience, while adeptly addressing employee queries throughout the process. • Cross-Functional Collaboration: Work closely with Mobility, Benefits, Lifecycle, and Payroll teams to deliver a smooth experience for both clients and their employees. • Continuous Improvement: Constantly seek and implement enhancements to the onboarding experience, anticipating and addressing evolving needs. • Data Expertise: Manage and maintain employee data, ensuring information accuracy, security, and compliance with confidentiality standards. • Support Compliance Initiatives: Contribute to reporting, audits, and data integrity projects to uphold our commitment to operational excellence. • Drive Automation: Identify and champion automation opportunities to streamline onboarding processes, boosting efficiency and scalability.

Title: Patient Access Specialist - Allen Hospital Location: Oberlin United States Part time Job Description: Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 16 Work Shift: Rotating Shifts (United States of America) Patient Access Specialist - Allen Hospital Shift/Schedule: - Part Time - Scheduled for 16 weekly hours (Two 8 hour shifts) - Shift Times - Rotating (Primary shift time - 2pm-10:30pm. Availability on 1st or 3rd shift as needed) - Rotating weekend and holiday availability is required THIS IS A COLLECTIVE BARGAINING UNIT POSITION. Primary Function/General Purpose of Position The Spec Patient Access LOR is responsible for performing admitting duties for all patients admitted for services at Mercy Health. They are responsible for performing these functions while meeting the mission and goals of Mercy Health ministry and all regulatory compliance requirements. The Spec Patient Access will work within the policies and processes as they are being performed across the entire organization. Essential Job Functions - Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable. They are to adhere to Mercy Health policies and provide excellent customer service in these interactions with the appropriate level of compassion. Spec Patient Access will be held accountable for point of service goals as assigned. - Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership. - Patient Access staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options. - The Patient Access staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services. Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets. - Perform all other duties as assigned including answering the phones at applicable facilities. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification CHAA (Certified Health Access Associate) - National Association of Healthcare Access Management, preferred Education High School Diploma or GED - required 2 Year / Associates Degree - preferred Combination of post-secondary education and experience in lieu of a degree Work Experience 1-2 years of patient access experience highly preferred. Training Medical terminology or CPT or procedure codes - preferred Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) - Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts - Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders - Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: SS Revenue Cycle - Legacy MH Acute