Marketing Science Operations, Associate Director remote type Flex Commuter / Hybrid locations US - California - Thousand Oaks time type Full time job requisition id R-242118 Career Category Sales & Marketing Operations Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Marketing Science Operations, Associate Director What you will do Let’s change the world. Amgen’s Data Science organization is seeking a US-based Marketing Science Operations (MSO), Associate Director (AD) to serve as the US business-facing lead for BI and Data Engineering delivery within Marketing Science. This role provides leadership for a distributed global team spanning analytics, business intelligence, marketing, and data functions. The AD is accountable for driving alignment, prioritization, and high-quality delivery across cross-functional BI and data engineering teams, along with external partners. This role is responsible for advancing the analytics and BI landscape through innovation, scalability, and capability expansion. The AD will drive the integration of AI/ML-enabled analytics, automation, and next-generation data capabilities into core workflows, shaping the platform roadmap and enabling more predictive, data-driven decision-making. This role also establishes governance and standards to ensure sustainable growth and serves as the primary escalation point prior to Director involvement. This is a high-visibility role requiring strong business acumen, operational rigor, and cross-functional leadership. This is a Flexible Commuter role based at Amgen’s Thousand Oaks, CA or Deerfield, IL site, requiring on-site presence 1-2 days per week. Key Responsibilities 1. Business & Executive Leadership - Frame KPIs and align metrics across Investment Analytics and Media Analytics initiatives. - Translate business priorities into structured analytical roadmaps. - Lead insight synthesis and ensure executive-ready delivery. - Serve as primary US stakeholder interface for BI workstream under MSO workstream. 2. Portfolio Governance & Capacity Planning - Own portfolio prioritization and demand intake across Business Intelligence and Data Engineering workstreams. - Drive quarterly capacity planning and resource forecasting. - Ensure alignment between business priorities and delivery roadmaps. - Serve as first escalation layer before Director involvement. 3. Tableau Platform & Team Leadership - Provide functional leadership for the Tableau team (managers and analysts). - Define and own the Tableau roadmap aligned to business and enterprise strategy. - Establish governance standards for dashboard lifecycle, quality, and change management. - Promote scalable design, self-service enablement, and performance optimization. 4. Cross-Vendor & Cross-Geo Orchestration - Coordinate delivery across ACCP, AIN, and offshore teams. - Ensure clarity in roles, accountability, and execution standards. - Drive transparency on delivery status, risks, and mitigation plans. 5. Standardization & Automation - Standardize KPI definitions, reporting frameworks, and documentation practices. - Own the MSO automation and innovation roadmap with defined milestones. - Drive process improvements to enhance efficiency, scalability, and speed-to-insight. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a strategic, business-facing analytics leader with the following qualifications. Basic Qualifications: Doctorate degree and 3 years of data science, analytics, marketing operations, or related experience OR Master’s degree and 5 years of data science, analytics, marketing operations, or related experience OR Bachelor’s degree and 7 years of data science, analytics, marketing operations, or related experience OR Associate’s degree and 12 years of data science, analytics, marketing operations, or related experience OR High school diploma / GED and 14 years of data science, analytics, marketing operations, or related experience Preferred Qualifications: - 8+ years of experience in business intelligence, marketing science, marketing analytics, or analytics program leadership. - Experience managing portfolio governance and capacity planning. - Proven ability to lead cross-vendor and globally distributed delivery models. - Strong executive communication and stakeholder management skills. - Experience driving automation, standardization, and operational improvement initiatives. - Experience in biotechnology, pharmaceutical, or regulated industries preferred. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: - A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts - A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan - Stock-based long-term incentives - Award-winning time-off plans - Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies. Apply now and make a lasting impact with the Amgen team. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Sponsorship Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Salary Range 176,985.30USD -239,450.70 USD

Role Description Majesco is seeking a strategic, data-driven Marketing Operations Specialist to build and run the operating engine behind modern marketing performance. Reporting to the Chief Marketing Officer, this role will own marketing performance management, digital demand reporting, recommend and manage marketing technology in partnership with IT Applications, and engagement operations to help drive scalable growth, visibility, and accountability across the marketing organization. This leader will turn strategy into measurable execution by creating the systems, reporting, processes, and insights that enable smarter decisions, better campaign performance, stronger alignment with sales, and a more connected buyer experience. Key Responsibilities - Performance Management - Own the marketing performance framework, including KPIs, dashboards, targets, pacing, and operational reviews - Track and analyze campaign, channel, and program performance across the funnel - Deliver clear insights on marketing contribution to pipeline, revenue, engagement, and efficiency - Partner with marketing leaders to identify gaps, optimize investments, and improve return on marketing spend - Establish regular business reviews that translate data into actions and accountability - Digital Demand Reporting - Lead end-to-end reporting for digital demand generation across paid, organic, web, email, events, nurture, and ABM programs - Build and maintain reporting that measures lead flow, conversion, engagement, attribution, velocity, and sourced or influenced pipeline - Ensure consistent definitions, taxonomy, and governance across campaign and funnel reporting - Surface trends, risks, and opportunities to improve demand performance and executive decision-making - Partner with sales and revenue teams to strengthen funnel visibility and shared reporting - Marketing Technology - Own the marketing technology ecosystem and roadmap, including platform effectiveness, integrations, data flow, and process optimization - Manage core systems such as marketing automation, CRM alignment, analytics, attribution, webinar, intent, and engagement tools - Evaluate, implement, and optimize tools that improve campaign execution, reporting accuracy, and team productivity - Partner with operations, IT, sales operations, and vendors to ensure data integrity, compliance, and scalability - Drive best practices in platform governance, workflow automation, lead management, and lifecycle operations - Engagement Operations - Operationalize audience engagement programs across digital channels and campaigns - Support segmentation, journey orchestration, nurture flows, scoring, routing, and engagement measurement - Improve the effectiveness of audience targeting and lifecycle programs through process discipline and analytics - Build repeatable operating models that support personalized, timely, and measurable engagement - Help marketing teams execute with greater consistency, agility, and visibility - Leadership and Cross-Functional Partnership - Serve as a strategic partner to the CMO and marketing leadership team on planning, measurement, and operational execution - Translate business priorities into operating plans, reporting cadences, and resource recommendations - Work closely with demand generation, digital, content, product marketing, sales, sales operations, and finance - Build a culture of data-driven decision-making, operational excellence, and continuous improvement - Manage external partners and, over time, help shape the structure and scale of the marketing operations function Qualifications - 8+ years of experience in marketing operations, demand operations, revenue operations, or digital marketing analytics - Proven success owning marketing performance reporting, demand funnel analytics, and marketing technology platforms - Strong experience with marketing automation, CRM systems, campaign measurement, attribution, and dashboarding - Deep understanding of digital demand generation, engagement programs, and B2B marketing operations - Strong analytical skills with the ability to convert complex data into clear business recommendations - Experience establishing processes, governance, and operating rhythms in a fast-moving organization - Strong executive communication skills, including the ability to present insights and recommendations to senior leaders - Highly collaborative, detail-oriented, and comfortable working across functions and systems - Experience in enterprise B2B technology or SaaS environments preferred Benefits - Annual base salary range: $82,000 to $125,000 - Comprehensive employee benefits package with most coverage starting Day One - Medical, dental & vision insurance - Employer-funded HSA coordinating with a high-deductible health plan - FSA, short-term/long-term disability - Life/AD&D insurance - 401(k), flexible time off, paid sick days and 11 paid holidays - Paid parental/bonding leave - Career anniversary leave and other voluntary benefits

Title: Marketing Operations Manager Location: Washington, United States - Remote/ Hybrid time type Full time posted on Posted 11 Days Ago job requisition id R-02366 Job Description: Who We Are International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,300 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve. The Need For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Marketing Operations Manager, to help our organization operate with clarity, focus, and speed while strengthening how marketing work flows across the organization. This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to the Director, Growth & Insights and is only available for candidates with the right to work in the US. Responsibilities - Lead portfolio management for the Global Marketing organization, helping teams make clear, strategic decisions on what work to prioritize, pause, or stop; - Ensure alignment between marketing initiatives and organizational goals, balancing short-term execution with long-term impact; - Maintain visibility into the full portfolio of work, identifying risks, gaps, and opportunities; - Manage frameworks and processes that support consistent, transparent prioritization decisions alongside marketing leadership; - Provide hands-on project management support for priority and complex initiatives as needed; - Strengthen project management discipline across the Global Marketing team; - Identify and address execution bottlenecks to keep work moving efficiently; - Provide day-to-day coaching to project and program managers; - Design intelligent workflow logic that routes work, data, and decisions to the right team members at the right time, eliminating manual triage and reducing handoffs; - Map processes across teams to identify automation and integration opportunities that reduce manual work and enable higher-impact activities; - Design and implement automated workflows across marketing systems, balancing automation with appropriate human oversight; - Design workflows that reduce approval bottlenecks through conditional logic and clear escalation paths; - Actively manage projects within work management systems; - Continuously strengthen analytical tools, methodologies, and industry best practices; and - Participation in IJM’s community of spiritual formation. Qualifications: - Five or more years of experience in marketing operations, program or portfolio management, or similar roles; - Experience managing complex, cross-functional work and bringing structure to ambiguity; - Strong project management and prioritization skills across multiple initiatives; - Experience designing workflows and implementing process improvements, including automation tools; - Working knowledge of marketing systems and data flows across CRM, marketing automation, project management, and analytics platforms; - Experience coaching and managing project or program managers; and - Demonstrated ability to partner effectively with technical teams and translate business needs into system requirements. Critical Qualities: - Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building; - Highly curious with strong intellectual rigor and a desire to seek clarity and understanding; - Influence through trust and collaboration rather than positional authority; - Strong interpersonal skills with excellent verbal and written communication; - Disciplined with priorities and strong organizational skills; - Flexible, collaborative, and eager to support others; - Effective team player who fosters a collaborative environment; and - Adept at creative problem solving. What does IJM have to offer? - Comprehensive Medical/Dental/Vision benefits - Monthly commuter and parking benefits in the DC metro area - Retirement benefit options - Paid leave starting at 23 days - 12 holidays (plus early release the day prior) - Daily, quarterly, and annual community spiritual formation - Robust staff care resources Application Process: Upload Resume, Cover Letter & Statement of Faith* in one PDF document. *What is a statement of faith? A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship. What does IJM have to offer? - Comprehensive Medical/Dental/Vision benefits - Monthly commuter and parking benefits in the DC metro area - Retirement benefit options - Paid leave starting at 23 days - 12 holidays (plus early release the day prior) - Daily, quarterly, and annual community spiritual formation - Robust staff care resources IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidates value congruence and thorough background, police clearance, and reference check processes. At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed. IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.

Role Description Serve as a subject matter expert for HubSpot and Salesforce integrations, supporting marketing, sales, and RevOps stakeholders on best practices, field governance, and workflow processes. - Manage and optimize integrations between HubSpot, Salesforce, and related martech platforms, including routing tools, enrichment systems, ABM platforms, and analytics tools. - Maintain field mappings, object relationships, lifecycle stages, and sync rules to ensure accurate and reliable data flow across systems. - Monitor and troubleshoot sync issues, workflow conflicts, API-related errors, and data inconsistencies. - Support ongoing CRM maintenance, including property management, form updates, segmentation, and user support. Build, maintain, and optimize automated workflows supporting lead lifecycle management, lead scoring, segmentation, routing, nurture programs, and campaign execution. - Partner with Demand Generation and RevOps teams to ensure workflows align with GTM objectives and attribution requirements. - Support campaign execution within HubSpot, including audience segmentation, list management, email deployment, and QA processes. - Identify opportunities to improve operational efficiency through automation and process enhancements. Support data governance initiatives by maintaining clean, standardized, and reliable marketing and sales data. - Implement and manage data enrichment and normalization processes to improve reporting and segmentation capabilities. - Develop and maintain reports and dashboards to measure campaign effectiveness, funnel performance, and operational health. - Analyze campaign engagement trends and audience behavior to provide actionable insights to marketing leadership. Partner with Marketing Operations, Demand Generation, Sales Operations, and Revenue Operations teams to support lead routing, lifecycle management, scoring enhancements, and campaign tracking. - Provide recommendations on process improvements and system enhancements that improve operational performance and user experience. - Support testing and QA efforts related to CRM updates, integrations, workflows, and campaign launches. - Stay current on HubSpot, Salesforce, and marketing technology best practices and recommend enhancements where appropriate. Qualifications - Bachelor’s degree in Marketing, Communications, Technology, Business, Statistics, or related field. - 4+ years of experience in marketing operations, CRM administration, or marketing automation. - Strong hands-on experience with HubSpot and Salesforce. - Experience with additional marketing technologies preferred, including 6sense, ZoomInfo, Chili Piper, Gong. - Strong understanding of marketing automation workflows, lead management, and CRM data structures. - Experience building reports, dashboards, and analyzing campaign performance metrics. - Excellent attention to detail and organizational skills. - Strong analytical and problem-solving abilities with a data-driven mindset. - Ability to manage multiple priorities and collaborate effectively across teams. - Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders. Benefits - Medical, Dental & Vision Benefits - 401(k) Savings Plan with Company Match - Flexible Planned Paid Time Off - Generous Sick Leave - Inclusive & Welcoming Environment - Purpose-Driven Culture - Work-Life Balance - Commitment to Community Involvement - Employer-Paid Parental Leave - Employer-Paid Short-Term Disability - Remote Work Flexibility