Job Description: Compliance Analyst Auto req ID: 51337 Title: Compliance Analyst Job Function: Legal Location: RENO Workplace Category:Hybrid Company: Harley-Davidson Financial Services Full or Part-Time:Full Time Harley-Davidson Financial Services (HDFS), a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships. Products available to consumers include financing on motorcycles, MotorClothes™, and parts and accessories; cycle insurance; and extended service plans for Harley-Davidson® motorcycles. You’ll play a pivotal role in helping us create the company we want to be. And for our employees and H-D community it’s done through being fair, honest, positive and creative. This isn’t just any company. And yours isn’t just any career. It’s part of your story. Ride with us and make it legendary. HDFS’ Reno, Nevada office serves as one of the Company's two operations centers. HDFS first established its roots in 1992 in Nevada. It is also home to Eaglemark Savings Bank, the Company’s lending institution, where all loans are funded. Reno employees represent the loan origination and servicing business units including Collections, Funding, Underwriting, Dealer Services, and HDFS’ Cycle Insurance business unit. There are also employees who work in Accounting, Legal, Global Information Services, Risk, Enterprise Project Management, and Compliance who call this office home. Join our team as a Compliance Analyst. Job Summary This position is responsible for regulatory and corporate compliance projects and initiatives, with a primary focus on testing the design and effectiveness of compliance controls. Responsibilities include conducting compliance reviews and control testing, OFAC and FinCen compliance checks, complaint analysis, marketing reviews, assisting on updating training, periodic policy and procedural reviews including analysis of regulatory and legislative changes impact to existing policies and procedures. Job Responsibilities - Develop, publish and present quarterly trend reports for both Senior Management and regulators. - Increase automation and efficiency and generally move processes to a more proactive state while continuously improving existing processe - Provide oversight and project management for the Records Retention program, ensuring coordination of activities with applicable business units and key departments both at the company and parent company as applicable - Manage execution of daily and periodic regulatory compliance checks and self-assessments - Protection of information and compliance with the law are paramount. Protecting employee, customer and corporate information is everyone's responsibility at Eaglemark Savings Bank. - All employees must follow established safeguards, including policies regarding data protection, segregation of duties, and access to information based solely on business need. Further, it is the responsibility of all employees to maintain awareness and understanding of relevant laws, regulations, internal policies and procedures, and to comply with all of them. Education Requirements High School Diploma or Equivalent Required Education Specifications - High School Diploma or equivalent Required. - Will consider Certified Community Bank Compliance Officer (CCBCO), Certified Anti-Money Laundering Specialist (CAMS) or related certification. Experience Requirements - Typically requires a minimum of 3 years of related experience. - Compliance/Legal/Operational and Regulatory compliance background required - Strong proficiency in MS Word, Excel, PowerPoint, Outlook and Access required. VISIO, Project Management and overall system application literacy preferred. (Must be able to use project management tools - Strong teamwork skills and the ability to interact effectively with all levels of staff - Ability to meet deadlines and work effectively with others - Excellent organizational skills, strong attention to detail, flexibility and ability to multi-task and prioritize in a fast-paced environment required - Self-motivated; ability to work independently or on a self-directed basis - Demonstrated ability to take the initiative and achieve results in a fast-paced and changing environment Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience. The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience. We offer an inclusive compensation package for all full-time employees including, but not limited to, bonus programs, health insurance benefits, a 401k program, onsite fitness centers, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here. Applicants must be currently authorized to work in the United States. Direct Reports: No Travel Required: 0 - 10% Pay Range: 67,900-102,100 Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer Relocation: This position is not eligible for relocation assistance #LI-HDFS

Role Description The Senior Revenue Cycle Claims Analyst is a critical contributor to Rooted Life's Revenue Cycle Management (RCM) operations. This role ensures accurate, timely claims submission and takes primary ownership of resolving billing denials, rejections, and clearinghouse errors. Working hands-on with payers, the clearinghouse, and the Ritten.io EHR, this position validates clinical documentation, corrects claim issues, and secures reimbursement. Exceptional attention to detail, strong follow-through, and a proactive approach are essential to move claims through the full billing cycle efficiently and compliantly. Key Responsibilities - Claims Submission & Daily Billing Operations - Prepare and submit clean claims on a continual basis for all service lines (ECM, Community Supports, Housing Navigation, etc.), ensuring timely submission. - Validate all claims against clinical documentation in Ritten.io, including encounter notes, service timelines, eligibility, and required fields. - Monitor daily clearinghouse reports for rejections and errors; correct and resubmit promptly. - Maintain claims submission schedules to meet payer deadlines and internal billing cycles. - Denials, Rejections & Payer Resolution (Primary Responsibility) - Take full ownership of denials, rejections, and unpaid claims—ensuring root-cause resolution and successful resubmission. - Contact payers directly to resolve issues related to authorizations, eligibility, coding, coordination of benefits, missing documentation, and system errors. - Work with the clearinghouse to identify transmission issues, file format errors, and claim routing problems. - Document all denial reasons, corrective actions, and payer communications in internal trackers. - Analyze denial trends and escalate systemic issues to the Revenue Cycle Manager. - Ensure corrected claims are resubmitted within required payer timelines. - Documentation & Clinical Validation - Cross-check claims against Ritten.io clinical encounters to ensure documentation supports the billed service. - Verify all required data elements (encounter type, duration, service location, care manager documentation, and signatures) meet payer and CalAIM compliance requirements. - Flag and communicate documentation gaps to the care team and Revenue Cycle Manager. - Assist in quality assurance reviews of clinical documentation and coding completeness. - Revenue Cycle & Reporting Support - Maintain accurate billing logs, denial trackers, and A/R aging reports. - Support month-end reconciliation of payments, adjustments, and unresolved claims. - Assist in preparing reports on claim submission volumes, denial rates, payer trends, and days-in-A/R. - Contribute to continuous improvement of RCM workflows, SOPs, and billing policies. - Cross-Department Coordination - Collaborate with Authorization Specialists to verify approval status before billing. - Communicate frequently with Care Managers, Supervisors, and the Admissions team to ensure all required documentation is available for compliant billing. - Provide feedback to clinical teams on common documentation or encounter issues that delay billing. - Participate in RCM meetings and trainings to maintain alignment across teams. Qualifications - 3–5 years of medical billing, claims follow-up, or payer resolution experience (Medi-Cal/Medicaid preferred). - Demonstrated experience working claims through clearinghouses, payers, and denial management systems. - Strong understanding of CPT/HCPCS codes, modifiers, ICD-10 codes, and Medicaid billing requirements. - Experience validating claims within an EHR system (Ritten.io experience highly preferred). - Strong Excel/Google Sheets skills—filters, VLOOKUP, and pivot tables preferred. - Excellent written and verbal communication skills; ability to navigate payer conversations professionally. - Highly organized, detail-oriented, and skilled at managing multiple claim queues simultaneously. Core Competencies - Persistence & Follow-Through – Sees every claim through to resolution; closes loops quickly. - Ability to Work Independently – Consistently manages workload with minimal supervision, demonstrating strong problem-solving, sound judgment, and reliable follow-through. - Self-Directed – Takes initiative to identify needs, prioritize responsibilities, and proactively resolve issues without being prompted. - Analytical Skills – Identifies root causes of denials and implements sustainable fixes. - Accuracy & Quality – Produces clean, compliant claims with minimal error. - Collaboration – Works smoothly with clinical, administrative, and payer teams. - Systems Awareness – Understands how documentation, authorizations, encounters, and billing workflows connect. Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.

Role Description The Radiant Applications Analyst II is a business specialist and technology generalist responsible for aligning technology solutions with business strategies. This position requires forward-thinking individuals who seek opportunities to apply technology to improving business processes within strategic system goals. - Provide support to assigned customers in defining or designing business processes and identifying enabling technologies based on customer requirements. - Ability to be a team player; flexible, friendly, congenial, and enthusiastic. - Actively seek ways to apply technology to business processes, researching and providing information on technical trends and competitors' practices relevant to the assigned client business. - Assess near-term needs, utilizing structured interview processes to establish business priorities. - Consult with technical subject matter experts and develop alternative technical solutions; advise on options, risks, costs versus benefits, and impact on other business processes and system priorities. - Coordinate multi-system solutions to clarify interdependencies (and interfaces) so that systems appear seamless to customers. - Align with other IT functional areas to remain apprised of project status and inform customer management of progress. - Keep the IT group's technology and service managers aware of user issues and potential potholes or resolve conflicts. - Diagnose, analyze, and resolve software issues independently or by engaging the appropriate parties to achieve a resolution. - Document all aspects of the project plans (scope, definition, testing, delivery and support) and coordinate business/clinical and IT implementation resources for successful delivery. - Conduct business process analyses, needs assessments, and preliminary cost versus benefit measurements; brokers other IT services; and communicates trends and requirements to and from customers and IT. - Responsible for proactively identifying opportunities to apply technologies to business processes. - Informs and advises customers on information system technologies' functionality, costs, benefits, and implementation requirements. - Participate in an on call customer support rotation during normal business hours and off hours. - Perform other duties as assigned or necessary. Qualifications - Associate's degree (or equivalent combination of formal education and experience). Bachelor's degree preferred. - Requires at least 2+ years relevant experience in either of the following: - Business systems analysis, preferably across multiple hardware and software platforms. - Business unit experience that includes working closely with IT in the development and implementation of systems. Requirements - Knowledge of the assigned business area's products and processes. - Strong technical knowledge and ability to express complex technical concepts in terms that are understandable to the business. - Understanding of project management concepts in planning and implementing multiple projects in a cross-functional environment. - Strong written communication skills, including project documentation and technical writing. - Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization. - Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans. - Ability to solve problems often spanning multiple environments in a business area. - Understanding of how IT affects an organization and ability to link it to redesigned business processes. - Ability to be a team player; flexible, friendly, congenial, and enthusiastic. - Proficiency in Microsoft Office products. - Upon hiring, successful completion of Epic's certification program must be completed within 30 days 6 weeks of taking the last class for the supported application. - Additional experience desired: - Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change. - Experience in the strategic use of technology in managing and growing a business. - Experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors. HL7 knowledge is a plus. Benefits - Compensation Range: $71,500.00- $104,000.00. - Generous total compensation that includes: - Benefits (medical, dental, vision, pharmacy). - Discretionary annual bonuses and merit increases. - Flexible Spending Accounts. - 403(b) savings matches. - Paid time off. - Career advancement opportunities. - Resources to support employee and family well-being. - This range is based on Boston-area data, and is subject to modification based on geographic location. Company Description Equal Opportunity Employer/Disabled/Veterans. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Role Description We’re looking for a full-time Senior Revenue Analytics Lead to join our Sales team reporting to the Senior Director, Revenue Operations. This role is a remote role based in the United States. In this role, you’ll play a key role in shaping and scaling our GTM analytics function by building AI-enabled, self-service intelligence that drives smarter decision-making across bookings, pipeline, renewals, GRR, and customer lifecycle performance. This is a great opportunity for someone who thrives in a fast-paced, data-driven environment and enjoys working cross-functionally with teams like Sales, Customer Success, Finance, and Revenue Operations. The ideal candidate brings strong skills in GTM analytics, data infrastructure and modeling, and proactive insight generation using AI-driven workflows. What You'll Do - Analytics COE Leadership - Lead the analytics center of excellence for Gainsight's GTM organization, with an initial focus on Sales and Customer Success. - Set standards for dashboard design, metric definitions, data governance, and insight delivery across the team. - Own the quality and trust of all GTM reporting, ensuring leadership can rely on the numbers without second-guessing them. - Act as a mentor to peer analysts, focused on technical and business acumen, escalation support, knowledge and skills sharing. - Revenue Analytics Across the Full Lifecycle - Own end-to-end analytics across bookings, pipeline health, forecasting, GRR, NRR, renewals, and customer expansion. - Partner with the GTM Planning team on evolution of planning models that support AOP, quota setting, capacity planning, and scenario analysis. - Deliver executive-ready dashboards and weekly/monthly/quarterly operating cadences for Sales and CS leadership. - Partner with Finance on bookings-to-revenue reconciliation and board-level reporting. - Proactively surface risks and opportunities, moving from answering questions to anticipating them. - AI-Native Analytics Transformation - Lead the transformation from static BI dashboards to AI-enabled, self-service data exploration for GTM stakeholders. - Partner with the GTM Data Architect to establish the semantic layer — the business-side definitions of ACV, GRR, pipeline, and churn that enable reliable AI querying. - Design and deploy AI-powered analytical workflows including natural language querying, anomaly detection, and proactive insight surfacing. - Enable Sales and CS leaders to query data independently without routing every question through the analytics team. - Stay current on the evolving landscape of AI analytics tooling and bring forward recommendations. - Stakeholder Partnership - Serve as a trusted analytical thought partner to Sales VPs, CS leadership, and RevOps. - Translate complex data into clear business recommendations, connecting the numbers to the "so what". - Support strategic planning processes including territory design, AOP, and Rules of Engagement. This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require occasional travel for team meetings, training, or company events. Qualifications - 7+ years in GTM analytics, Revenue Operations analytics, or BI roles supporting Sales or CS at a B2B SaaS company required. - Deep fluency across the full SaaS revenue lifecycle, bookings, pipeline, ARR, GRR, NRR, renewals, and customer health. - Hands-on experience owning and governing a BI environment, not just consuming dashboards but building, maintaining, and improving them. - Strong experience with modern BI tools (Sigma Computing highly preferred; Looker, Tableau, or similar accepted). - Experience with cloud data warehouse environments (Snowflake preferred; BigQuery or Redshift acceptable; not responsible to build pipelines but will need to understand the data model and work confidently within it). - Proven ability to define and govern business-critical metrics and translate business logic into data structures others can rely on. - Actively utilize AI tools to enhance analytics workflows, not just awareness but hands-on use. - Strong stakeholder communication skills, comfortable presenting to and pushing back on senior leaders. Nice-to-have skills - Experience with Gainsight as a CS platform (understanding of health scores, renewal workflows, and the data it produces). - Familiarity with dbt or SQL-based data modeling. - Experience in a PE-backed or board-reporting environment. - Exposure to CPQ workflows and subscription data. - Experience with common sales-tech vendors across conversational intelligence, forecasting, and sales engagement workflows (e.g. Gong.io, SalesLoft, Clari, Kluster or similar). Benefits - The starting base salary range for this role is $105,000 – $115,000 USD annually. Actual compensation may vary based on factors such as skills, experience, and location. - This role is eligible for an annual bonus and participation in Gainsight’s equity program. - Comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. - Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. - Dedicated Recharge Holidays - one long weekend each quarter to relax and reset. Company Description Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do.