Harley-Davidson

Role Description The Riding Academy Operations & Training Lead is a field-facing role responsible for helping dealers create passionate Harley-Davidson Riders by driving retail growth and guiding a best-in-class student experience. This is a remote, dealer facing field-based role requiring travel to support dealerships and training activities across the U.S. This individual will lead our efforts in growing and maintaining high-quality network operations, develop skills experience, program curriculum, and develop coaches to deliver our U.S. Riding Academy business goals. - Riding Academy Program and Curriculum Development: - Develop new courses: either ground-up, customized Riding Academy programs to deliver customer needs, or incorporating MSF curriculum into a Harley-Davidson Riding Academy program execution. - Create versions of Riding Academy courses that address variations in State-required training. - Work with dealers and coaches to proactively seek to improve and manage risks associated with program execution, including reviewing all program tools, materials, and fleet along with their respective project owners. - Consult cross-functional partners to co-create skills development experiences in non-training environments, such as events and adjunct Dealership experiences. - Explore optimization of existing Riding Academy courses and curricula utilizing data, insights, and network feedback to improve our offerings and the consumer experience. - Lead course development associated with Pilot programs designed to expand the Riding Academy suite of skills development experiences. - Lend subject matter expertise to development of rider training vehicle enhancements. - Coach Network Development: - Lead the development of our nationwide network of Riding Academy Coaches throughout their career progression, with emphasis on delivering high-quality H-D Brand experiences for Riding Academy students and building rider confidence. - Drive initiatives and project work to design and deliver instructor-led, remote, and web-based training to Riding Academy coaches in a systems approach that is centered on an incremental-multimodal methodology. - Continuous Improvement: Develop and maintain an in-depth understanding of the most effective rider training techniques, curriculum, and methodologies. Propagate those best practices across the entire U.S. Riding Academy Coach network. - Work cross-functionally to build, maintain and measure Coach Recruitment, Development, and Retention programs with value-added content exclusive to Riding Academy, and available only to Riding Academy coaches. - Drive Coach offerings and recognition programs to increase engagement, tenure, and skills among our coaches. - Recruit, train, supervise and audit a team of high-performing Coach Training Facilitators to deliver dynamic, immersive H-D Riding Academy Coach Certification training in Dealerships across the U.S. Audits may occur in-person. - Work with Dealers and Facilitators to Schedule Coach training to satisfy network demand for incoming Coaches. - Network Operations and Quality Assurance: - Lead initiatives to enhance program desirability for both Dealers and Students by strengthening and improving Riding Academy program operations. - Guide Riding Academy operations execution of new dealer start-ups. - Support program optimization efforts undertaken by Field Team, periodically consulting with dealers to problem-solve, customize solutions, and elevate program performance at dealer level. - Liaise with Field Sales to engage and encourage Dealer buy-in to Riding Academy program requirements and best practices. - Maintain and supervise a team of remote Network Quality Consultants to execute required Field Observation Visits, including recruitment, training, and evaluation. Develop and provide program training and set conduct and administrative expectations. - Assign and schedule required quality audits (FOVs) per active H-D Dealer. - Track completion and outcomes of visits with Riding Academy field representatives and operations manager. - Identify key themes and best practices to address continuous improvement across all operating Dealers. - Manage, measure, and optimize Field Observation and Reporting process, periodically evaluating the process and the tools to adapt them to address evolving business needs. - Operationalize changes to quality audits as mandated by States or curriculum providers. - Oversee associated billing and budget. Qualifications - This role typically requires a minimum of 8 years of relevant experience. - Motorcycle Rider. - Rider Training Coach Experience or adjacent, with immersive adult-training/coaching background preferred. - This role may have access to California Riding Academy student data and you may be required to meet California Live Scan requirements. Requirements - Travel: This position requires 50-75% travel. Benefits - Inclusive compensation package for all full-time salaried employees including, but not limited to: - Annual bonus programs. - Health insurance benefits. - 401k program. - Onsite fitness centers and employee stores. - Employee discounts on products and accessories. Company Description In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come. Are you ready to ride with us?

Role Description Under direct supervision, the Collections Representative is responsible for collecting delinquent accounts by phone or correspondence. Uses computerized system for tracking, information gathering, and/or troubleshooting. The Collections Representative answers basic inquiries or resolves problems by following routine procedures and processes. This position is fully remote but candidates must reside within the Pacific Standard Timezone. Start Date: Tuesday, September 8th (during training, hours will be 9am-6pm CST, Mon-Fri) Regular Hours beginning in September: - 8am-5pm PST (4 shifts, Mon-Fri) - 10am-7pm PST (1 shift, Mon-Fri) - 8am-12pm PST every other Saturday - Will work one half day during the week when working a Saturday Qualifications - High School Diploma or Equivalent Required - Must reside within the Pacific Standard Timezone - MUST HAVE a minimum of 2-3 years of recent collections experience - Must have/be able to obtain high-speed hardwired internet access - Adherence to high ethical standards of truthfulness, honesty, and fairness - Ability to prioritize workflow to meet department objectives - Proficient with computer systems and keyboarding/data entry skills with moderate speed and accuracy - Detail-oriented and highly organized with exceptional written communication skills - Ability to verbally articulate and convey information tactfully and professionally - Must possess critical thinking, analytical, and effective negotiation skills - Ability to handle a large volume of Collection accounts and inbound and outbound calls - Flexible and open-minded with an ability to work in a team environment - Self-motivated, professional with strong organizational and problem-solving skills - Ability to work in a fast-paced, time-sensitive environment - Previous CBS call model experience is preferred Requirements - Understanding and adherence to company collection and extension policies - Compliance with the Fair Debt Collection Practices Act - Protection of information and compliance with the law - Awareness and understanding of relevant laws, regulations, internal policies, and procedures Benefits - Inclusive compensation package for all full-time employees - Bonus programs - Health insurance benefits - 401k program - Onsite fitness centers - Employee discounts on products and accessories

Role Description The Technical Service team at Harley-Davidson plays a crucial role in supporting the dealer network by providing expert assistance and resolving technical issues. As a Technical Service Representative, you will be responsible for addressing a variety of inquiries related to diagnostics and service operations while delivering exceptional customer service. Leveraging your experience, collaborative skills, and access to resources, you will ensure timely and accurate resolutions to dealer personnel. Job Responsibilities - Develop and implement a systematic diagnostic approach for mechanical, electrical, and software-related concerns. - Utilize available resources to accurately identify root causes and provide timely resolutions to dealer personnel. - Document Condition, Cause, and Correction details clearly and concisely within a data management system. - Identify opportunities for improving Key Performance Indicators (KPIs) for both internal and external stakeholders. - Provide coaching and guidance to dealer personnel to enhance their technical capabilities. - Contribute to the development and maintenance of internal and dealer-facing resource materials. - Deliver remote troubleshooting and diagnostic support services via various channels, such as telephone and online platforms. - Provide day-to-day technical support for a range of hardware and software systems, including problem diagnosis and escalation. - Ensure effective and timely resolution of user problems. Qualifications - High school diploma or equivalent. - Completion of a post-secondary program at an accredited institute specializing in motorcycle diagnostics and repair. - Preferred achievement of Expert level technician or higher in Harley-Davidson University’s Technical Recognition Program. Requirements - 4+ years of experience as a motorcycle maintenance and repair technician. - Demonstrated ability in complex problem-solving. - Capacity to multitask and prioritize responsibilities effectively. - Excellent verbal and written communication skills, particularly in conveying technical information. - Ability to work autonomously in a remote team environment. - Strong proficiency in computer skills, including Microsoft Office Suite. Benefits - Inclusive compensation package for all full-time salaried employees. - Annual bonus programs. - Health insurance benefits. - 401k program. - Onsite fitness centers and employee stores. - Employee discounts on products and accessories.

Role Description Under direct supervision, the Collections Representative is responsible for collecting delinquent accounts by phone or correspondence. Uses a computerized system for tracking, information gathering, and/or troubleshooting. The Collections Representative answers basic inquiries or resolves problems by following routine procedures and processes. This position is fully remote but candidates must be located within an hour from the Reno, NV area. Start Date: Monday, August 3rd (during training, hours will be 8am-5pm CST, Mon-Fri) Regular Hours beginning in September: - 8am-5pm PST (4 shifts Mon-Fri) - 10am-7pm PST (1 shift between Mon-Fri) - 8am-12pm PST every other Saturday - Will work one half day during the week when working a Saturday Qualifications - High School Diploma or Equivalent Required - Typically requires a minimum of 2 years of related collections experience, 5+ years preferred - Located within one hour of Reno, NV - Adherence to high ethical standards of truthfulness, honesty, and fairness - Ability to prioritize workflow to meet department objectives - Proficient with computer systems and keyboarding/data entry skills with moderate speed and accuracy - Detail-oriented and highly organized with exceptional written communication skills - Ability to verbally articulate and convey information tactfully and professionally - Must possess critical thinking, analytical, and effective negotiation skills - Ability to handle a large volume of Collection accounts and inbound and outbound calls - Flexible and open-minded with an ability to work in a team environment - Self-motivated, professional with strong organizational and problem-solving skills - Ability to work in a fast-paced, time-sensitive environment - Access to high-speed, hard-wired internet service Requirements - Previous CBS call model experience (preferred) Benefits - Inclusive compensation package for all full-time employees - Bonus programs - Health insurance benefits - 401k program - Onsite fitness centers - Employee discounts on products and accessories

Role Description The Finance and Insurance (F&I) Consultant is responsible for representing HDFS and serving as the trusted business advisor for the H-D dealer network. They will foster and develop new and existing relationships among key stakeholders among their dealers. Within the assigned region, the F&I Consultant will seek to drive established financial and non-financial targets and maximize business opportunities and revenue among Retail Finance Programs, H-D Certified, the H-D Protection Product suite, Commercial Credit, Card Products, as well as other products and services. Job Responsibilities - Complete routine dealer visits, track and review financial sales production, gross profit margin, and assess the needs and opportunities from the dealer’s perspective. - Meet with various department personnel to obtain critical information; facilitate debrief meetings with dealership staff, present findings and implement best practices to maximize profit and customer satisfaction. - Lead and deliver dealer training as necessary. - Analyze sales data and F&I process to identify opportunities and implement best practices to maximize compliance, premium service, and revenue for the dealer through the presentation and sale of F&I products and services. - Develop a key understanding of the dealer’s needs as it relates to available products, build a plan for the dealership taking a short- and long-term approach. - Act as a subject matter expert for the dealers, mentoring dealership personnel through role-play situational training using sales process and menu presentation techniques. - Serve as a resource for the dealer principal, management, and staff to rely on for updated information and training. - Acquire additional region and industry knowledge via continuing education and training opportunities as provided by the Company. - Liaison between all stakeholders, including finance and insurance product providers, various Company departments, the dealership network, and other liaisons. - Protecting employee, customer, and corporate information is paramount; all employees must follow established safeguards, including policies regarding data protection, segregation of duties, and access to information based solely on business need. Qualifications - High School Diploma or Equivalent Required - Bachelors Degree Preferred - Requires a minimum of 5 years of related experience. - Preferred experience within the OEM, automotive, powersports, or financial services industry. - Strong verbal and written communication skills; excellent presentation skills. - Ability to negotiate, influence, and decision-making skills is a must. - Demonstrated ability to work independently and obtain measurable results without direct supervision. - High level of computer skills, familiarity with MS Office suite. - Capacity to take the initiative and achieve results in a fast-paced and changing environment. - Ability and willingness to travel >75%, with overnights required. Requirements - Must hold a valid driver’s license. Benefits - Inclusive compensation package for all full-time salaried employees including, but not limited to: - Annual bonus programs - Health insurance benefits - 401k program - Onsite fitness centers and employee stores - Employee discounts on products and accessories

Role Description The Finance and Insurance (F&I) Consultant is responsible for representing HDFS and serving as the trusted business advisor for the H-D dealer network. They will foster and develop new and existing relationships among key stakeholders among their dealers. Within the assigned region, the F&I Consultant will seek to drive established financial and non-financial targets and maximize business opportunities and revenue among: - Retail Finance Programs - H-D Certified - H-D Protection Product suite - Commercial Credit - Card Products - Other products and services Job Responsibilities include: - Complete routine dealer visits, track and review financial sales production, gross profit margin, and assess the needs and opportunities from the dealer’s perspective. - Meet with various department personnel to obtain critical information; facilitate debrief meetings with dealership staff, present findings and implement best practices to maximize profit and customer satisfaction. - Lead and deliver dealer training as necessary. - Analyze sales data and F&I process to identify opportunities and implement best practices to maximize compliance, premium service, and revenue for the dealer through the presentation and sale of F&I products and services. - Develop a key understanding of the dealer’s needs as it relates to available products, build a plan for the dealership taking a short- and long-term approach. - Act as a subject matter expert for the dealers, mentoring dealership personnel through role-play situational training using sales process and menu presentation techniques. - Serve as a resource for the dealer principal, management, and staff to rely on for updated information and training. - Acquire additional region and industry knowledge via continuing education and training opportunities as provided by the Company. - Act as a liaison between all stakeholders, including finance and insurance product providers, various Company departments, the dealership network, and other liaisons. - Protect employee, customer, and corporate information and comply with the law. - Must hold a valid driver’s license. Qualifications - High School Diploma or Equivalent Required - Bachelors Degree Preferred - Minimum of 5 years of related experience. - Preferred experience within the OEM, automotive, powersports, or financial services industry. - Strong verbal and written communication skills; excellent presentation skills. - Ability to negotiate, influence, and decision-making skills is a must. - Demonstrated ability to work independently and obtain measurable results without direct supervision. - High level of computer skills, familiarity with MS Office suite. - Capacity to take the initiative and achieve results in a fast-paced and changing environment. - Ability and willingness to travel >75%, with overnights required. Requirements - Must hold a valid driver’s license. - Travel Required: More than 75% - Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer. - Relocation: This position is eligible for domestic relocation assistance (within posted country). Benefits - Inclusive compensation package for all full-time salaried employees. - Annual bonus programs. - Health insurance benefits. - 401k program. - Onsite fitness centers and employee stores. - Employee discounts on products and accessories. - More benefits available.

Collections Representative II Location: Plano, TX, US Workplace: Full Time Department: Retail Production Job Description: Auto req ID: 55994 Title: Collections Representative II Job Function: Collections Location: PLANO Workplace Category:Hybrid Company: Harley-Davidson Financial Services Full or Part-Time:Full Time Harley-Davidson Financial Services (HDFS), a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships. Products available to consumers include financing on motorcycles, MotorClothes™, and parts and accessories; cycle insurance; and extended service plans for Harley-Davidson® motorcycles. You’ll play a pivotal role in helping us create the company we want to be. And for our employees and H-D community it’s done through being fair, honest, positive and creative. This isn’t just any company. And yours isn’t just any career. It’s part of your story. Ride with us and make it legendary. Located just outside of the heart of DFW, and in one of the fastest growing suburbs, the Plano, Texas office serves as one of the Company's two operations centers. It serves as the main hub for HDFS’ Commercial Finance business, and also houses employees representing Rider Services, Underwriting, Risk, Enterprise Project Management, Accounting, Compliance, Human Resources, Global Information Services, Communications, and Legal. Join our team as a Collections Representative II. Job Summary Under direct supervision the Collections Representative is responsible for collection delinquent accounts by phone or correspondence. Uses computerized system for tracking, information gathering, and/or troubleshooting. The Collections Representative answers basic inquiries or resolve problems by following routine procedures and processes. This position is fully remote but candidates must be located within an hour from the Plano, TX area. Job Responsibilities - Responsible for collecting on assigned delinquent accounts by telephone, or correspondence if necessary. - Supports dialer function through outbound manual dialer campaign. - Assigns accounts to agencies for repossession, skip-tracing, or in-person collection activity when approved by appropriate authority level. - Assigned the authority to process and/or assign accounts to Adjustment Queue for payment re-allocations and fee/balance waivers when applicable. - Understands and adheres to company collection and extension policies, the Fair Debt Collection Practices Act, and company confidentiality and privacy issues. - Uses effective time management to ensure customer service experience is satisfactory and meets expectations. - Ensures that all steps necessary are taken to protect the interest of the company. - Protection of information and compliance with the law are paramount. Protecting employee, customer and corporate information is everyone's responsibility at Eaglemark Savings Bank. All employees must follow established safeguards, including policies regarding data protection, segregation of duties, and access to information based solely on business need. Further, it is the responsibility of all employees to maintain awareness and understanding of relevant laws, regulations, internal policies and procedures, and to comply with all of them. Education Requirements High School Diploma or Equivalent Required Education Specifications - High School diploma/GED Required. Experience Requirements Required - Typically requires a minimum of 2 years of related collections experience, 5+ years preferred. - Located within one hour of Plano, TX. - Adherence to high ethical standards of truthfulness, honesty and fairness. - Ability to prioritize workflow to meet department objectives. - Proficient with computer systems and keyboarding/data entry skills with moderate speed and accuracy. - Detail-oriented and highly organized with exceptional written communication skills and the ability to verbally articulate and convey information tactfully and professionally. - Must possess critical thinking, analytical, and effective negotiation skills with the ability to handle a large volume of Collection accounts and inbound and outbound calls from customers or other associates. - Flexible and open minded with an ability to work in a team environment and influence others to accept and adapt to change. - Self-motivated, professional with strong organizational and problem-solving skills. - Ability to work in a fast paced, time-sensitive environment. - Access to high-speed, hard-wired internet service. Preferred - Previous CBS call model experience The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience. We offer an inclusive compensation package for all full-time employees including, but not limited to, bonus programs, health insurance benefits, a 401k program, onsite fitness centers, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here. Applicants must be currently authorized to work in the United States. Direct Reports: No Travel Required: 0 - 10% Pay Range: $18.70 - $28.13/hour (38,900 - 58,500) Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer Relocation: This position is eligible for domestic relocation assistance (within posted country) #LI-HDFS

Collections Representative II Location: Reno, NV, US Workplace: Full Time Department: Retail Production Job Description: Auto req ID: 55366 Title: Collections Representative II - Remote Job Function: Collections Location: Remote Company: Harley-Davidson Financial Services Full or Part-Time: Full Time Harley-Davidson Financial Services (HDFS), a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships. Products available to consumers include financing on motorcycles, MotorClothes™, and parts and accessories; cycle insurance; and extended service plans for Harley-Davidson® motorcycles. You’ll play a pivotal role in helping us create the company we want to be. And for our employees and H-D community it’s done through being fair, honest, positive and creative. This isn’t just any company. And yours isn’t just any career. It’s part of your story. Ride with us and make it legendary. We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent - wherever they may be. This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work. Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection that’s sufficient for completing their job remotely. Job Summary Under direct supervision the Collections Representative is responsible for collection delinquent accounts by phone or correspondence. Uses computerized system for tracking, information gathering, and/or troubleshooting. The Collections Representative answers basic inquiries or resolve problems by following routine procedures and processes. Job Responsibilities - Responsible for collecting on assigned delinquent accounts by telephone, or correspondence if necessary. - Supports dialer function through outbound manual dialer campaign. - Assigns accounts to agencies for repossession, skip-tracing, or in-person collection activity when approved by appropriate authority level. - Assigned the authority to process and/or assign accounts to Adjustment Queue for payment re-allocations and fee/balance waivers when applicable. - Understands and adheres to company collection and extension policies, the Fair Debt Collection Practices Act, and company confidentiality and privacy issues. - Uses effective time management to ensure customer service experience is satisfactory and meets expectations. - Ensures that all steps necessary are taken to protect the interest of the company. - Protection of information and compliance with the law are paramount. Protecting employee, customer and corporate information is everyone's responsibility at Eaglemark Savings Bank. All employees must follow established safeguards, including policies regarding data protection, segregation of duties, and access to information based solely on business need. Further, it is the responsibility of all employees to maintain awareness and understanding of relevant laws, regulations, internal policies and procedures, and to comply with all of them. Education Requirements High School Diploma or Equivalent Required Education Specifications - High School diploma/GED Required. Experience Requirements Required - Typically requires a minimum of 2 years of related customer service or collections experience. - Adherence to high ethical standards of truthfulness, honesty and fairness. - Ability to prioritize workflow to meet department objectives - Proficient with computer systems and keyboarding/data entry skills with moderate speed and accuracy. - Detail-oriented and highly organized with exceptional written communication skills and the ability to verbally articulate and convey information tactfully and professionally. - Must possess critical thinking, analytical, and effective negotiation skills with the ability to handle a large volume of Collection accounts and inbound and outbound calls from customers or other associates. - Flexible and open minded with an ability to work in a team environment and influence others to accept and adapt to change. - Self-motivated, professional with strong organizational and problem-solving skills. - Ability to work in a fast paced, time-sensitive environment.Preferred - Previous CBS call model experience Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience. The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience. We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here. Applicants must be currently authorized to work in the United States. Direct Reports: No Travel Required: 0 - 10% Pay Range: $18.70 - $28.13/hour (38,900 - 58,500) Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer Relocation: This position is eligible for domestic relocation assistance (within posted country) #LI-REMOTE #LI-HDFS

Role Description Under direct supervision, the Collections Representative is responsible for collecting delinquent accounts by phone or correspondence. Uses computerized system for tracking, information gathering, and/or troubleshooting. The Collections Representative answers basic inquiries or resolves problems by following routine procedures and processes. Job Responsibilities - Responsible for collecting on assigned delinquent accounts by telephone, or correspondence if necessary. - Supports dialer function through outbound manual dialer campaign. - Assigns accounts to agencies for repossession, skip-tracing, or in-person collection activity when approved by appropriate authority level. - Assigned the authority to process and/or assign accounts to Adjustment Queue for payment re-allocations and fee/balance waivers when applicable. - Understands and adheres to company collection and extension policies, the Fair Debt Collection Practices Act, and company confidentiality and privacy issues. - Uses effective time management to ensure customer service experience is satisfactory and meets expectations. - Ensures that all steps necessary are taken to protect the interest of the company. - Protection of information and compliance with the law are paramount. Qualifications - High School Diploma or Equivalent Required. - Typically requires a minimum of 2 years of related customer service or collections experience. - Adherence to high ethical standards of truthfulness, honesty, and fairness. - Ability to prioritize workflow to meet department objectives. - Proficient with computer systems and keyboarding/data entry skills with moderate speed and accuracy. - Detail-oriented and highly organized with exceptional written communication skills and the ability to verbally articulate and convey information tactfully and professionally. - Must possess critical thinking, analytical, and effective negotiation skills with the ability to handle a large volume of Collection accounts and inbound and outbound calls from customers or other associates. - Flexible and open-minded with an ability to work in a team environment and influence others to accept and adapt to change. - Self-motivated, professional with strong organizational and problem-solving skills. - Ability to work in a fast-paced, time-sensitive environment. Preferred - Previous CBS call model experience. Benefits - Annual bonus programs. - Health insurance benefits. - 401k program. - Onsite fitness centers and employee stores. - Employee discounts on products and accessories. Company Description Harley-Davidson Financial Services (HDFS), a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships. Products available to consumers include financing on motorcycles, MotorClothes™, and parts and accessories; cycle insurance; and extended service plans for Harley-Davidson® motorcycles. We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent - wherever they may be. This remote role is not tightly linked to a physical location and provides flexibility in where, when, and how you accomplish your work.

Job Description: Compliance Analyst Auto req ID: 51337 Title: Compliance Analyst Job Function: Legal Location: RENO Workplace Category:Hybrid Company: Harley-Davidson Financial Services Full or Part-Time:Full Time Harley-Davidson Financial Services (HDFS), a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships. Products available to consumers include financing on motorcycles, MotorClothes™, and parts and accessories; cycle insurance; and extended service plans for Harley-Davidson® motorcycles. You’ll play a pivotal role in helping us create the company we want to be. And for our employees and H-D community it’s done through being fair, honest, positive and creative. This isn’t just any company. And yours isn’t just any career. It’s part of your story. Ride with us and make it legendary. HDFS’ Reno, Nevada office serves as one of the Company's two operations centers. HDFS first established its roots in 1992 in Nevada. It is also home to Eaglemark Savings Bank, the Company’s lending institution, where all loans are funded. Reno employees represent the loan origination and servicing business units including Collections, Funding, Underwriting, Dealer Services, and HDFS’ Cycle Insurance business unit. There are also employees who work in Accounting, Legal, Global Information Services, Risk, Enterprise Project Management, and Compliance who call this office home. Join our team as a Compliance Analyst. Job Summary This position is responsible for regulatory and corporate compliance projects and initiatives, with a primary focus on testing the design and effectiveness of compliance controls. Responsibilities include conducting compliance reviews and control testing, OFAC and FinCen compliance checks, complaint analysis, marketing reviews, assisting on updating training, periodic policy and procedural reviews including analysis of regulatory and legislative changes impact to existing policies and procedures. Job Responsibilities - Develop, publish and present quarterly trend reports for both Senior Management and regulators. - Increase automation and efficiency and generally move processes to a more proactive state while continuously improving existing processe - Provide oversight and project management for the Records Retention program, ensuring coordination of activities with applicable business units and key departments both at the company and parent company as applicable - Manage execution of daily and periodic regulatory compliance checks and self-assessments - Protection of information and compliance with the law are paramount. Protecting employee, customer and corporate information is everyone's responsibility at Eaglemark Savings Bank. - All employees must follow established safeguards, including policies regarding data protection, segregation of duties, and access to information based solely on business need. Further, it is the responsibility of all employees to maintain awareness and understanding of relevant laws, regulations, internal policies and procedures, and to comply with all of them. Education Requirements High School Diploma or Equivalent Required Education Specifications - High School Diploma or equivalent Required. - Will consider Certified Community Bank Compliance Officer (CCBCO), Certified Anti-Money Laundering Specialist (CAMS) or related certification. Experience Requirements - Typically requires a minimum of 3 years of related experience. - Compliance/Legal/Operational and Regulatory compliance background required - Strong proficiency in MS Word, Excel, PowerPoint, Outlook and Access required. VISIO, Project Management and overall system application literacy preferred. (Must be able to use project management tools - Strong teamwork skills and the ability to interact effectively with all levels of staff - Ability to meet deadlines and work effectively with others - Excellent organizational skills, strong attention to detail, flexibility and ability to multi-task and prioritize in a fast-paced environment required - Self-motivated; ability to work independently or on a self-directed basis - Demonstrated ability to take the initiative and achieve results in a fast-paced and changing environment Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience. The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience. We offer an inclusive compensation package for all full-time employees including, but not limited to, bonus programs, health insurance benefits, a 401k program, onsite fitness centers, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here. Applicants must be currently authorized to work in the United States. Direct Reports: No Travel Required: 0 - 10% Pay Range: 67,900-102,100 Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer Relocation: This position is not eligible for relocation assistance #LI-HDFS