Role Description The Core Training Facilitator is responsible for the facilitation and delivery of core training for Crisis Contact Center staff, including voice, chat, and text services. This role ensures that all new hires and transitioning staff are equipped with the knowledge, skills, and confidence to deliver high-quality, trauma-informed, and policy-compliant crisis intervention services. The Core Training Facilitator leads engaging, structured learning experiences that reinforce core philosophies, clinical frameworks, and 988 standards, while promoting consistency, fidelity, and readiness for live service delivery. This position plays a critical role in workforce preparedness and overall service quality. Primary Duties - Training Facilitation & Delivery: - Facilitate core training for Crisis Workers across voice, chat, and text modalities. - Deliver training on crisis intervention models, suicide prevention, de-escalation techniques, and trauma-informed care. - Lead instruction on 988 policies, procedures, documentation standards, and platform navigation. - Ensure trainees demonstrate understanding of risk assessment, safety planning, and appropriate intervention practices. - Curriculum Implementation: - Deliver standardized training curriculum with fidelity to organizational and 988 network expectations. - Reinforce core philosophies, including person-centered care, cultural humility, and ethical practice. - Integrate real-world scenarios, role plays, and applied learning exercises to strengthen skill development. - Assessment & Readiness: - Evaluate trainee performance through observation, skills assessments, and knowledge checks. - Provide timely, constructive feedback to support skill acquisition and readiness for live queue work. - Partner with leadership to determine trainee progression, additional support needs, or remediation plans. - Collaboration & Continuous Improvement: - Collaborate with Quality Assurance, Coaching, and Operations teams to align training with performance expectations and emerging needs. - Incorporate feedback, trends, and data into training delivery to improve outcomes and effectiveness. - Support updates to training content based on changes in 988 guidelines, internal protocols, or system enhancements. - Professional Standards: - Model professionalism, emotional intelligence, and trauma-informed engagement at all times. - Maintain up-to-date knowledge of crisis intervention best practices, adult learning strategies, and 988 requirements. - Support a learning environment that is inclusive, psychologically safe, and responsive to diverse learning needs. Essential Competencies - Facilitation Excellence: Engages learners through dynamic instruction and adapts delivery to meet varied learning styles. - Clinical & Operational Knowledge: Demonstrates a strong understanding of crisis intervention practices and contact center workflows. - Communication Skills: Clear, confident, and effective in both verbal and written communication. - Assessment & Coaching Mindset: Provides actionable feedback and supports learner growth. - Adaptability: Responds effectively to evolving training needs, policies, and service demands. - Collaboration: Works cross-functionally to ensure alignment between training, quality, and operations. Qualifications - Bachelor's degree in Education, Adult Learning, Human Services, Social Work, Psychology, or a related field (Master's preferred). - Minimum of 2 years of experience in adult learning, training facilitation, or workforce development. - Demonstrated experience facilitating instructor-led training in a structured environment. - Experience in behavioral health, crisis intervention, suicide prevention, or related human services field. - Demonstrated understanding and application of adult learning principles and ability to engage diverse learners. Work Hours/Site This is a virtual position; however, for local to Oakton, Virginia residents, physical office space is available and requires 40 hours per week. May require schedule flexibility to support training across multiple shifts or cohorts. Note Crisis Services operates 24 hours a day, seven days a week, and 365 days a year. Due to the nature of this work, employees should expect to be scheduled in response to the current crisis center needs. Ready to Join Our Mission? If you're passionate about helping people achieve mental wellness, we encourage you to apply! HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion. 'Where Hope Meets Help.' We are unable to hire in the following states: California, Illinois, Massachusetts, Michigan, New York, North Dakota, Ohio, Oregon, Washington, Wyoming.

Role Description Brisk Teaching is seeking experienced Professional Learning Contractors to support our back-to-school efforts during the critical August–October ramp-up period. As schools and districts launch the new academic year with Brisk's AI-powered instructional support tool, you'll play a pivotal role in ensuring educators get off to a strong start. You'll design and deliver high-impact learning experiences that reflect best practices in adult learning, helping educators build confidence, competence, and excitement about using Brisk from day one. This is a flexible, high-impact engagement where your work directly shapes how thousands of educators experience Brisk during the most important season of the school year. You'll collaborate with our Customer Success, Sales, and Marketing teams to translate our AI-powered vision into real-world classroom impact. Qualifications - 3+ years of experience designing and delivering professional development for educators, with demonstrated success in both in-person and virtual formats. - Strong knowledge of adult learning theory and instructional design best practices. - Experience working directly with K-12 teachers, instructional coaches, or school leaders. - Excellent communication and facilitation skills. - Comfort with educational technology and enthusiasm for AI's role in supporting instruction. - Availability and flexibility to take on a high volume of sessions during the August–September peak. - Ability to work independently and self-manage in a fast-paced, contract environment. Requirements - Deliver Back-to-School Training: Facilitate engaging professional development sessions — both in-person and virtually — for K-12 educators and instructional leaders launching Brisk for the new school year. - Adapt Existing Content: Customize and refine existing Brisk PD materials to adapt to new product updates and to meet the specific needs of different school and district contexts during back-to-school rollout. - Support High-Volume Onboarding: Help meet elevated demand during peak season by leading multiple sessions per week across districts. - Cross-Functional Collaboration: Partner closely with Customer Success, Product, and Sales teams to ensure educators have a seamless launch experience. - Feedback Loop: Collect participant feedback to inform real-time improvements to training delivery and content. Benefits - Duration: Approximately June 1- October 1 with potential to extend based on demand. - Time Commitment: 20-40 Hours per week. - Location: Remote, with travel to school/district sites as needed for in-person sessions. Company Description Brisk Teaching is the leading AI platform for K-12 educators, empowering teachers to deliver personalized, curriculum-aligned instruction at scale. Our Classroom Intelligence tools connect teachers, students, and curriculum—making meaningful learning happen in classrooms every day. We believe the best technology is cutting-edge, respects teachers’ time, integrates into real classrooms, and helps educators focus on what matters most. Since launching, Brisk has experienced rapid growth. Over 2 million teachers use our platform, and we partner with districts and schools nationwide to transform how educators teach and how students learn. We're backed by leading venture and edtech investors including Bessemer Venture Partners and Owl Ventures, with a team spanning top AI companies and real classroom experience. We're a fast-moving, collaborative team driven by a shared commitment to educator impact and product excellence. Our values—urgency, ownership, and focus—shape how we build and who we are.

Role Description Driven Brand’s Automotive Training Institute group is looking for a Driven Collision Performance Coach who wants to make a difference! Reporting to the Team Leader, Collision and supporting our Automotive Training Institute segment, this role is responsible for providing an analysis of the existing practices of a member’s automotive collision shop and making recommendations for improvements based on ATI’s best practices and techniques. They will provide coaching, consultation, and mentoring to our members in order for them to achieve their business goals and dreams. You will guide members through the building blocks that turn their automotive shop into a profitable and efficient business via our 48-month re-engineering program and alumni programs. How you’ll Make a Difference: - Listen, including active listening, to the needs of the shop owners to help them turn their shop into a profitable and efficient business. - Communicate to understand what members wish to improve or correct about their business via phone, zoom, and email. - Review financial statements, evaluate competitors, and analyze business practices. - Once research is complete, develop a new business model or prepare recommendations and present them to the client. - Display a professional but assertive and results-oriented approach with strong mentoring skills and a passion for helping shop owners to become successful business owners. - Consult, train, mentor, and coach clients to help them achieve their business goals and dreams. - Guide clients through the building blocks that create the foundation of a profitable business. - Maintain customer satisfaction in the program (CSI Scores). - Report Cards/Road Map to monitor and measure performance and progress. - Ensure class attendance by the client and staff. - Monitor the status of where the member is in the program at all times and determine how we can best align the member’s needs with their wants. Administrative Duties: - Startup Agreement paperwork, Coach Client agreement, enter clear and understandable weekly notes based on client/coach calls. - Provide research and content for articles, classroom, and training material, participate in weekly Coaches meetings, be aware of trends in other service-related industries that we could adapt or apply. - Attend Shop Owner’s Dinner Events, Annual Super Conference, and industry-related partnership events. - Required to attend monthly, quarterly, semi-annual, and annual company meetings. - Be prepared for and participate in weekly One on Ones with Team Leaders and participate in all Company meetings. - Attend ATI classes quarterly. - If the opportunity arises, possibly facilitate an ATI Peer group or Performance Group. - Participate in other modalities such as Live @ 9, podcasts, owner events, industry presentations, and tradeshows. Qualifications - Minimum 10+ years overall automotive experience with a strong focus on collision damage analysis writing, shop management, operations management, or previous shop ownership, preferably in the independent, non-dealership arena. - Operations management experience (preferably with an independent operation) involving established internal structure and processes. - Solid automotive business acumen/understanding. - Ability to influence others over the telephone and videoconferencing. - Minimum 4+ years of teaching, instructing, and mentoring small business owners or employees, with a clear understanding of the challenges facing independent shop owners. - Track record of consultative management, people development, and business management prior experience and success working in an organization that provides monthly goals. - Computer proficiency, particularly in Word and Excel; Knowledge of Salesforce CRM, plus Sales abilities, is strongly preferred. - Accounting or P&L experience. - Marketing and online/social media experience. - Writing skills with an interest in writing articles for industry magazines, a plus. - Solid understanding of how to recruit and retain high-quality employees at all levels of experience. - Proficiency in both English and Spanish is highly preferred. - Excellent communication, interpersonal, and persuasion skills, as well as the ability to convince business owners to make major changes and paradigm shifts in their practices. Requirements - Maintain an appropriate and professional personal image. Benefits - Compensation Range: $7.25 - $111,100.00 annually. - Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. - Supplemental pay types may include commissions or bonus incentives, depending on the role. - Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. - Get early access to 50% of your earned wages at any time through our myFlexPay program.

Role Description As a Part-time Effectiveness Coach, you will play a critical role in TNTP's teacher development initiatives and academic consulting work. You will be responsible for the performance of the program participants on your contract, developing teachers to reach their full potential as well as the facilitation of relevant curriculum and instruction-centered professional development focused on preparing teachers to support all students including multilingual learners in schools across Baltimore, MD. - Develop and execute a data-driven and comprehensive coaching strategy that supports retention and improved performance of teachers in multiple schools, networks, and districts across a variety of schools/contracts. - Directly develop a caseload of teachers through responsive coaching, training and modeling, ensuring that teachers rapidly improve their performance and are inclusive of the diverse backgrounds and experiences of the students they teach. - Build trusting partnerships with teachers that feel inclusive and honor diverse perspectives. - Facilitate training on and demonstrate instructional techniques using research-backed best practices and instructional models. - Lead a team of summer pre-service training staff, ensuring that new teachers are effectively prepared for a strong start to the school year. - Identify and implement innovative solutions for improving teachers’ overall performance to meet contract goals. - Design and deliver content specific sessions for teacher professional development. - Support teachers by providing feedback on lessons and assessments that align with standards. - Regularly communicate with school leaders, school-based coaches/mentors, and other stakeholders to provide consistent developmental support for teachers on your caseload. - Support TNTP’s broader teacher development initiatives, proposing and crafting long-term, standards aligned teacher development strategies and services. Qualifications - Have at least three years of teaching experience (preferably in a high-need school) and a proven track record of raising student achievement. - Strong familiarity and expertise with the Common Core State Standards and/or the state standards (highly preferred). - Ability to identify effective teaching practices and areas for improvement based on classroom observations and student performance data. - Experience tracking and analyzing teacher data to identify new approaches for improving teacher performance. - Strong facilitation skills and ability to lead teacher professional development. - Comfortable with ambiguity and able to adapt work to maximize impact. - Commitment to constant learning and improvement, thriving on feedback. - High emotional intelligence and cultural understanding to build trusting relationships. - Ability to connect and build relationships with diverse communities; bilingual abilities are a plus. Requirements - Valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. Benefits - Competitive hourly wage of $52.00 per hour. - Opportunity to work with a motivated team of dynamic colleagues. - Collegial atmosphere that values professional development and valuable feedback. - Chance to impact the direction of a growing, mission-driven company. - Inclusive environment where staff are encouraged to bring their whole selves to work. - Reasonable accommodation for individuals with disabilities during the interview process.