Role Description Strada is currently recruiting for a Senior Payroll Delivery Specialist. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Payroll Service Delivery business group within Strada Solutions. Job Responsibilities: - Making sure that our clients’ employees get their monthly salaries accurately and on time. - Inputting data into the system, validating and performing calculations. - Processing statutory documentation. - Running payroll processes and answering employees’ queries via email or telephone. - Preparing reports, reconciling and making payments. - Testing payroll system functionalities. - Supporting less experienced colleagues by checking files and reports in line with SOPs and agreed deadlines. - Highlighting risks and errors to relevant parties as soon as possible, following risk management processes. - Highlighting areas of improvement in the team to increase effectiveness. - Building strong relationships with client teams, client representatives and third-party providers. - Contributing to the team as a whole, supporting the rest of the team based on their needs. Qualifications - Very good English and excellent communication skills – C1 minimum. - 2-4 years of experience in Payroll or Finance. - Customer service skills and experience. - Strong analytical and problem-solving skills. - Ability to work under pressure and meet tight deadlines. - CIPP qualification would be beneficial. - UK, European or Polish Payroll knowledge/experience would be an asset. - Bachelor/Master degree in economics, finance or accounting would be an asset. Requirements - Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed. - Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right. - Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more. - Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. - Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right. Benefits - Health coverage. - Wellbeing programs. - Paid leave (vacation, sick, parental). - Retirement plans. - Learning opportunities. - Competitive total rewards package. - Continuing education & training. - Tremendous potential with a growing worldwide organization. Company Description Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Role Description Strada is currently recruiting for a Payroll Delivery Specialist. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Payroll Service Delivery business group within Strada Solutions. - Making sure that our clients' employees get their monthly salaries accurately and on time. - Inputting data into the system, validating and performing calculations. - Processing statutory documentation. - Running payroll processes and answering employees' queries via email or telephone. - Preparing reports, reconciling and making payments. - Testing payroll system functionalities. Qualifications - Very good English and excellent communication skills - C1 minimum - because you'll be working closely with clients in the UK. - Experience in HR or Payroll area would be an asset. - Analytical skills - you can combine different sets of data to work out what's happening. - Excel skills - intermediate level. - Good time management - which allows you to manage your own time and meet tight deadlines even under time pressure. - Attention to details - which puts you one step ahead. Benefits - Tremendous potential with a growing worldwide organization. - Continuous education and training. - Remote work possibility. - Private medical care (Luxmed). - Life insurance. - Benefit platform (MultiSport card, cinema tickets, vouchers, and many more). - Great work atmosphere; we value positive and productive work environment, open and honest communication, and are committed to excellence.

Role Description Be at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization. The Payroll Assistant – Support Centre is responsible for delivering excellent customer service by responding to various payroll-related inquiries and redirecting clients when necessary. They also ensure that the advice and recommendations provided contribute positively to payroll processing efficiency. Job Duties / Accountabilities - Receiving and resolving payroll-related requests from employees and managers via various channels (email, online, chat, or incoming calls) - Redirecting requests to the appropriate services or departments when needed - Performing analyses that may sometimes be complex - Understanding payroll processing and validation timelines - Explaining tax slips while complying with laws, government requirements, and collective agreements - Responding accurately and with integrity to questions about employee compensation - Taking necessary actions to avoid generating additional losses - Completing declarations submitted to various government agencies - Accurately filling out various documents and performing necessary follow-ups - Ensuring compliance with legal and regulatory requirements - Understanding and coordinating compensation details - Clearly and efficiently explaining the various components of payroll for Bell employees and subsidiaries - Analyzing various reports and making necessary corrections - Understanding and being able to calculate gross to net salary, vacation pay, etc. - Maintaining employee satisfaction and trust - Analyzing and processing requests from various internal and external sources and justifying discrepancies while respecting service agreements - Producing specific reports, tax slips, and related documents for active employees, those on sick leave, and retirees using various applications - Interpreting and ensuring compliance with collective agreements and government laws - Resolving frontline complaints and unusual or complex situations - Negotiating reimbursement agreements with employees who received overpayments Qualifications - Knowledge of payroll compliance legislation - General payroll knowledge (understanding and ability to explain various payroll laws, pay stubs, tax slips, etc.) - Experience working in a customer service environment - Knowledge of English and French required - Strong organizational, planning, priority management, and time management skills - Demonstrated integrity, confidentiality, and professionalism - Recognized ability to work independently and as part of a team as needed - Excellent interpersonal and collaborative skills - Ability to work under pressure and meet tight deadlines - High attention to detail to ensure accuracy of information for clients - Ability to identify obstacles, take appropriate actions, show initiative and judgment, and propose process improvement solutions - Ability to work and adapt in a changing environment Requirements - Minimum of one year of work experience in a high-volume call center environment - Completion or near completion of training or equivalent from the Canadian Payroll Association (CPA) - Experience in time management (time administrator in SAP) - Intermediate proficiency in MS Excel (VLOOKUP, pivot tables) - Intermediate proficiency in MS Word - Knowledge of SAP / ADP-Workforce Now / Dayforce Benefits - Comprehensive compensation package including a competitive salary - Medical, dental, vision, and mental health benefits - 35% discount on Bell services - Access to exclusive offers from partners Company Description Bell, one of Canada's Top 100 Employers, is focused on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Role Description Chez Bell, vous participerez à l’orientation de la vision stratégique et à la livraison pratique de l’organisation afin de faire progresser notre entreprise et de soutenir les groupes et les membres de l’équipe de tous les secteurs de l’organisme. Vous serez responsable d’offrir un excellent service à la clientèle en répondant à diverses demandes liées à la paie et en redirigeant les clients lorsque nécessaire. Il/elle veille également à ce que les conseils et recommandations fournis contribuent positivement à l’efficacité du traitement de la paie. Tâches et responsabilités - Recevoir et résoudre les demandes reliées à la Paie des employés et des gestionnaires. - Rediriger les demandes vers les bons services ou départements au besoin. - Effectuer des analyses pouvant parfois être complexes. - Comprendre les délais de traitement et de validation de la paie. - Expliquer les feuillets d'impôts tout en respectant les lois, les exigences gouvernementales et les conventions collectives. - Répondre avec intégrité et exactitude aux questions concernant la rémunération versée aux employés. - Prendre les mesures nécessaires afin d’éviter de générer des pertes supplémentaires. - Compléter les déclarations transmises à différents organismes gouvernementaux. - Remplir avec précision les différents documents et effectuer les suivis nécessaires. - Conformité aux exigences légales et réglementaires. - Comprendre et coordonner en détail la rémunération. - Expliquer le traitement précis et efficacement les différentes composantes de la paie des employés de Bell et ses filiales. - Analyser différents rapports et y apporter les corrections nécessaires. - Comprendre et être capable d'effectuer les calculs de rémunération du salaire brut au salaire net, le calcul des vacances, etc. - Maintenir la satisfaction et la confiance des employés de Bell et ses filiales. - Analyser et traiter les demandes provenant de diverses sources internes et externes. - Produire des rapports spécifiques, des feuillets d'impôts et tout document connexe pour les employés actifs, en congé de maladie et les retraités. - Interpréter et assurer le respect des différentes conventions collectives et des lois gouvernementales. - Régler les plaintes de première ligne, ainsi que les situations inhabituelles et complexes. - Négocier des ententes de remboursement avec les employés qui ont reçu un paiement excédentaire. Qualifications - Connaissance des législations sur la conformité de la paie. - Connaissances générales de la paie. - Posséder une expérience de travail dans un environnement de Service à la Clientèle. - Connaissance de l'anglais et du français requise. - Bon sens de l'organisation, de la planification, de la gestion des priorités ainsi que la gestion du temps. - Savoir faire preuve d'intégrité, de confidentialité et de professionnalisme. - Être reconnu pour sa capacité à travailler de manière autonome et en équipe. - Excellentes aptitudes aux relations interpersonnelles et collaboratives. - Capacité à travailler sous pression et à respecter des échéanciers serrés. - Posséder un grand souci du détail pour assurer l'exactitude de l'information. - Capacité à identifier les obstacles et proposer des solutions. - Aptitude à travailler et à évoluer dans un environnement en changement. Requirements - Détenir un minimum d’une année d'expérience de travail dans un environnement de centre d'appels à grand volume. - Avoir complété ou être en voie d'obtention d’une formation ou une équivalence à ACP. - Expérience en gestion du temps (administrateur de temps dans SAP). - MS Excel intermédiaire (recherche V, tableaux croisés dynamiques). - MS Word intermédiaire. - Connaissance de SAP/ADP-Workforce Now/Dayforce. Conditions de travail - Horaire lundi au vendredi 7 h 30 et 17 h 00. - Possibilité de temps supplémentaire à l'occasion. Benefits - Programme de rémunération complet avec un salaire concurrentiel. - Vaste gamme d’avantages sociaux pour soutenir votre bien-être et celui de votre famille. - Soins médicaux, dentaires, optiques et de santé mentale disponibles. - Rabais de 35 % sur nos services. - Accès à des offres exclusives de nos partenaires.