• Own SKU-level capacity management, ensuring targets are met and shortages are proactively avoided • Monitor infrastructure utilization, demand trends, and deployment progress across regions and data centers • Use data, dashboards, and reporting (e.g., Power BI) to forecast needs and trigger timely capacity deployments • Partner with engineering and business teams to align on forecasts and translate insights into actionable deployment plans • Orchestrate and track cross-functional workstreams using tools like Jira, ensuring visibility and accountability • Identify bottlenecks, minimize deployment delays, and continuously improve capacity deployment processes

• Drive day-to-day execution of technical projects supporting global network engineering and operations • Own delivery of data center consolidations, voice network migrations, and platform rationalization • Coordinate service orders with engineering teams and escalate to carriers when commitments are at risk • Act as primary point of accountability for project status, risks, and issue resolution • Coordinate with finance on budgets, forecasts, and actuals • Identify and mitigate risks related to network migrations and service continuity • Produce concise project status reports and deliver updates to stakeholders

• Own end-to-end delivery of assigned technical projects, including data center consolidations and site exits, voice network unification, platform decommissioning, and prepaid and one-off billing integration changes. • Break each project down to the task level with clear owners, dependencies, milestones, and acceptance criteria. • Coordinate service orders with internal engineering teams and follow up to closure. • Escalate to carriers and third parties when delivery commitments are at risk. • Ensure data center staff and field teams are aligned and following established internal processes and procedures. • Apply structured project management practices – schedules, status reporting, change control, RAID logs. • Act as the primary point of accountability for project status, risks, blockers, and issue resolution. • Coordinate across Network Engineering, Operations, IT, Product, and external partners (carriers, colocation providers, HW and SW vendors). • Work alongside existing project managers focused on voice migration and billing quick-hits. • Interface with vendors and suppliers to align project execution with the overall consolidation program. • Coordinate with Finance on project budgets, forecasts, and actuals. • Maintain sufficient financial literacy to challenge cost items and to validate that claimed savings are genuinely attributable to a given project. • Track avoided spend and tech-debt avoidance as part of overall program success, in partnership with Finance owners. • Flag scope or schedule changes that have budget implications before they are committed. • Identify and mitigate risks associated with network migrations, service continuity, and customer impact. • Ensure each cutover is supported by runbooks, rollback plans, and readiness checks. • Maintain documentation suitable for internal audit and compliance review. • Produce concise, accurate project status reports, dashboards, and action trackers. • Deliver clear updates to engineering leadership and, when needed, to executive stakeholders. • Translate technical detail into business relevant updates without losing accuracy.

• Own end-to-end delivery of assigned technical projects • Manage technical projects with defined scope, budget, timeline, and success metrics • Act as primary point of accountability for project status, risks, blockers, and issue resolution • Coordinate service orders with internal engineering teams and follow up to closure • Apply structured project management practices including schedules, status reporting, change control, RAID logs • Produce accurate project status reports and dashboards • Deliver updates to engineering leadership and executive stakeholders