• Foster new relationships and build on existing relationships with school administrators and teachers • Develop training in curriculum and instructional materials • Implement local and regional strategies for the growth of SkillsUSA Texas • Maintain communication with district coordinators, members, and stakeholders

• You'll own the programs that help Pros progress from new signups to high-performing Gold and Platinum tier providers. • You'll partner closely with Support to improve the Pro experience. • You'll define the training strategy.

• Create a category specific strategy for respective commodities managed • Define and implement sourcing processes in coordination with Operations and Field Office Stakeholders • Deliver category savings for respective commodities managed • Support repair emphasis to reduce dependency and volume on material purchases • Coordinate with Engineering stakeholders to ensure sourcing processes and “best practices” maintain Otis's service standards • Locate competitive multi-sourcing opportunities for electrical and mechanical components • Communicate Otis’ needs to suppliers • Analyze and forecast demand levels for stock vs. catalog opportunities • Negotiate and enter into supply agreements with managed suppliers • Maintain alignment with Otis based 3rd party affiliates • Prepare purchase orders for non-Otis equipment from suppliers • Manage material logistics, ensuring on-time deliveries • Resolve supply issues promptly

• Lead, coach, and develop a high-performing Patient Care Specialist team that delivers a differentiated, high-touch experience for every patient. • Mentor, motivate, and model best practices to your team, fostering excellence through demonstration and support. • Oversee daily team operations, ensuring patient cases are managed efficiently, compassionately, and in compliance with quality standards. • Act as the senior escalation point for complex or sensitive patient situations, ensuring swift, empathetic resolution. • Establish, monitor, and evaluate performance metrics—including patient satisfaction, utilization trends, engagement rates, and productivity—to ensure goals are met and exceeded. • Partner with leadership and cross-functional teams to develop strategic, operational, and technological solutions that enhance quality, improve efficiency, and reduce cost of care. • Support the design and continuous improvement of workflows, communication protocols, and digital tools to enhance patient experience and team performance. • Onboard, train, and empower new team members to deliver exceptional care navigation from day one. • Implement standards to maximize productivity, quality, and an outstanding patient experience. • Foster a culture of empathy, accountability, and continuous learning while serving as a role model for Carrum Health’s values.