DraftKings is a sports-technology and media entertainment platform founded in 2012 to change the way consumers engage with their favorite athletes, teams, and sports. DraftKings of
Community Associate
Location
United States
Posted
5 days ago
Salary
$56.3K - $70.4K / year
Seniority
Mid Level
Job Description
Community Associate
DraftKings
• Be an everyday presence in our Discord server, engaging authentically with our players across channels, topics, and live sports moments. • Serve as a trusted point of contact, responding quickly and helpfully to player questions and needs. • Create and execute community-first campaigns including giveaways, AMAs, live chats, and themed events in partnership with internal and external teams. • Monitor sentiment, player behavior, and emerging trends, and share insights regularly to improve products, features, and the overall experience. • Champion the community’s voice across the company while upholding our brand tone and standards. • Support coverage during sports-heavy periods — evenings, weekends, and big game days (on rotation).
Job Requirements
- At least 1 year of experience building, moderating, or supporting digital communities; preferably around sports, gaming, or consumer brands.
- Deep familiarity with Discord, including mod tools, roles, bots, and engagement features.
- Proven ability to create thumb-stopping content and conversations tailored to specific communities.
- Excellent written communication skills with a flexible tone: professional, playful, empathetic — whatever the moment calls for.
- A strong sense of urgency and ownership — you’re fast, proactive, and solutions-focused.
- An understanding of Sportsbook or Daily Fantasy Sports products and can talk betting lines, big games, or prop picks without missing a beat.
- Experience moderating high-volume communities or social platforms during live events is a plus.
- Knowledge of responsible gaming practices and customer safety.
Benefits
- bonuses
- equity
- health insurance
- retirement plans
- paid time off
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