Role Description We are looking for a Social Media Associate to support our Social Media Manager with daily platform operations and community management. This role is ideal for someone organized, responsive, and comfortable interacting with audiences across social channels. You will help maintain engagement, respond to messages, and assist with day-to-day social media tasks. - Assist the Social Media Manager with daily social media operations - Reply to DMs, comments, and audience inquiries across platforms - Monitor social media accounts and flag important conversations or issues - Help schedule and publish content - Support community engagement and audience interaction - Keep track of messages, responses, and ongoing conversations - Assist with general administrative and coordination tasks related to social media Qualifications - Previous experience in social media support, customer support, or community management - Strong written communication skills - Comfortable using Instagram, TikTok, Facebook, X, and other social platforms - Organized and detail-oriented - Able to respond quickly and professionally to messages and comments - Reliable internet connection and ability to work remotely - English proficiency required Requirements - USD Salary - Ability to work remotely

• Asegurar el cumplimiento de la estrategia de La Comunidad y Talleres de la compañía. • Interlocución y coordinación con las diferentes áreas y equipos de la compañía: a nivel local e internacional. • Responsable de la construcción de los copies de comunicación para generar contenido de calidad: newsletters, posts, encuestas, sorteos, guiones, etc. • Planificación, calendarización y gestión de talleres, en coordinación con nuestra red de tiendas. • Soporte y gestión de uno de los grandes eventos de la compañía. • Propuestas activas de colaboración con otros partners, marcas, asociaciones y ONGs para la estrategia de Talleres. • Coordinación interna para la implementación de nuevos evolutivos tecnológicos en La Comunidad: nuevas misiones, nuevas insignias, nuevas funcionalidades, etc. • Propuesta activa de accionables que ayuden a mejorar los resultados de los proyectos y en coordinación con nuestro Plan Anual de Operaciones Comerciales. • Asegurar UGC de calidad en La Comunidad y fomentar sinergias con otras áreas para aumentar su visibilidad (SEO, CRM, Club, Web, RRSS, PR, etc). • Garantizar una interacción positiva entre los usuarios de La Comunidad y la marca, ayudando a los usuarios y resolviendo sus dudas e inquietudes. • Implementar estrategias de participación para mantener la motivación y el engagement de los usuarios de La Comunidad. • Mantenimiento de la salud de La Comunidad: curación y corrección de contenido. • Balance y seguimiento de los resultados de Comunidad y Talleres (Piano, Skeepers, encuestas NPS).

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We’re looking for a Social Media Coordinator to join our Marketing team to ensure PSA's content reaches the right audiences, on the right platforms, at the right time with consistency, accuracy, and a data-informed approach that strengthens the brand's presence across the collectibles hobby community. You’ll report to the Manager, Social Media and work from our Santa Ana or Jersey City office. Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process. What You'll Do: - Schedule and deploy social media content across all Collectors platforms, ensuring accurate timing, proper formatting, and platform-specific optimization for each post. - Execute social media campaigns and promotions by deploying existing and approved content that is appropriate for the broader collectibles marketplace. - Maintain, manage, and consistently execute against a regular social media content calendar, ensuring content is published on schedule and optimized for each platform. - Monitor activity on the company's branded social media platforms across Facebook, Instagram, X (Twitter), YouTube, TikTok, Threads, LinkedIn, Reddit, and Discord. - Coordinate with internal creative and marketing teams to receive, organize, and deploy approved content assets — including copy, images, graphics, and video — ensuring all posts are on-brand and published accurately. - Monitor, analyze and report on social media analytics, metrics, and audience sentiment across all platforms — translating data into actionable insights to set quarterly goals and continuously evolve the overall content strategy. - Remain up-to-date with changes and new features across all social media platforms to ensure maximum effectiveness of social media strategy and implementation. Who You Are: - 1–2 years of social media, digital or content marketing experience, with a focus on content scheduling and deployment. - Degree preferred in business, marketing, advertising, PR or related field. - Familiar with all major social platforms, including Facebook, Instagram, X (Twitter), YouTube, TikTok, Threads, LinkedIn, Reddit, and Discord. - Proven experience managing and executing against a social media content calendar with precision and consistency. - Key understanding of branding, competitive analysis, audience building, web and social analytics, targeted content, native content, and social trends. - A passionate collector who is in tune with the collectibles hobby and stays up on its latest trends and news. - Demonstrated experience using social listening and sentiment analysis tools (e.g., Sprinklr, Sprout Social, Hootsuite Insights or comparable platforms) to monitor brand health and community perception. - Proficiency with social media management and scheduling platforms such as Sprinklr, Sprout Social, Later or comparable tools. - Ability to build KPI reports, analyze results and handle data requests. Salary Range: The salary range for this position is $57,499-$76,440. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Reasons To Join Us: - Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision - Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits - 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals - Vacation: All salaried employees are eligible for flexible time-off - Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays - Employee Discounts: Employees receive discounts on select grading services for approved submissions - Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs - Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

• Building and executing the organic social strategy across all major platforms • Identifying trends, hooks, formats, and storytelling styles that are gaining traction within apparel, shapewear, beauty, and lifestyle categories • Developing creative concepts and content series designed to increase engagement, shares, saves, watch time, and organic growth • Turning performance insights into actionable creative directions and structured content testing • Leading the aesthetic and creative direction of Shapermint’s social channels • Creating strong creative briefs with clear hooks, narratives, format direction, and platform-specific execution guidance • Using AI tools daily to accelerate trend analysis, competitor research, ideation, and creative workflows • Tracking social KPIs and identifying opportunities to improve both engagement and revenue contribution • Managing content calendars and coordinating execution across internal teams and external partners • Bringing fresh, unexpected, and culturally relevant ideas to the table consistently