Role Description We’re looking for a driven, commercially minded Field Sales Account Executive to join our fast-growing Sales team. You’ll own your territory’s new business pipeline end-to-end and represent Flipdish in the field, building relationships with restaurant owners, hospitality groups, and franchise operators. This is a hands-on, consultative role that combines pipeline ownership with in-person meetings. You’ll uncover how a venue operates today, diagnose problems and growth opportunities, and help prospective customers modernise how they run operations using Flipdish. - Own the full sales cycle for your territory - from prospecting and first outreach through discovery, proposals, negotiation, and close. - Build and maintain a strong pipeline of qualified opportunities, balancing warm inbound leads with proactive outbound prospecting. - Run compelling face-to-face meetings and tailored demos that clearly link Flipdish’s value to each customer’s commercial and operational goals. - Listen, diagnose, and advise - uncover pain points, build a consultative business case, and recommend the right solution and commercial structure. - Navigate complex deals with multiple stakeholders, handle objections, and move opportunities forward with pace and professionalism. - Challenge poor decisions and propose better ways of working. Constructive challenge is a responsibility - prioritising harmony over truth or progress is a failure of responsibility. Qualifications - Have 2+ years’ experience in sales or business development, ideally in field sales / territory management. - Have a track record of building your own outbound pipeline and consistently hitting or exceeding targets. - Are confident running consultative conversations - asking the right questions, listening well, and connecting product value to business outcomes. - Are highly organised and self-directed - you can plan your territory, manage your time, and follow up without needing constant direction. - Are commercially savvy and comfortable discussing pricing, ROI, and contract terms. Requirements - Restaurant experience or restaurant tech experience selling SaaS to SMB restaurants. - Strong negotiation skills and evidence of closing mid-market / multi-site opportunities. - Familiarity with POS, online ordering, loyalty, or restaurant operations tooling. Benefits - 25 days annual leave + public holidays + company days (e.g. Summer Fridays, seasonal). - Private healthcare: UK cover (provided through Vitality Healthcare). - Pension: retirement savings support (UK). - Equity (ESOP): share options, so you can share in Flipdish’s long-term success. - Team connection: regular team meet-ups and company events.

• Own and manage a defined commercial territory and strategic account portfolio, executing account plans to achieve and exceed annual revenue targets • Identify, qualify, and close new business opportunities for enterprise ITSM software solutions, including software subscriptions, professional services, and managed services • Effectively communicate the value proposition of AI-powered service delivery, including automated ticket resolution, predictive incident management, and generative AI knowledge management • Develop and maintain strong relationships with executive stakeholders including CIOs, CTOs, IT Directors, Operations Leaders, and Digital Transformation teams • Drive complex enterprise sales cycles from prospecting and discovery through proposal, negotiation, and close • Partner with Solutions Engineers, Professional Services, Marketing, and Customer Success teams to deliver compelling demonstrations, business cases, and customer outcomes • Build and maintain a robust pipeline through outbound prospecting, partner engagement, referrals, events, and strategic networking • Collaborate with channel partners, technology alliances, VARs, and Systems Integrators to expand market reach and drive co-sell opportunities • Support opportunities across commercial, regulated, and public sector-adjacent environments, including organizations with complex compliance, procurement, or operational requirements • Lead responses to customer RFPs, RFIs, and security or compliance questionnaires in partnership with internal stakeholders • Maintain accurate opportunity, pipeline, and forecast data within Salesforce CRM • Stay current on ITSM, IT Operations, automation, AI, and enterprise service trends to effectively position solutions against market needs • Represent the company at industry conferences, networking events, webinars, and customer meetings.

• Own the entire new business sales process, from prospecting to closing, for prospects across the DACH region • Take full responsibility for building and managing your pipeline. While we provide solid lead coverage, daily multi-channel prospecting (via phone, LinkedIn, and email) is essential • Leverage a modern sales tech stack including Salesforce, Leadfeeder, Outreach, Momentum, Sales Navigator, GetAccept, and Pandadoc to drive efficiency and performance • Develop strong business acumen and a deep understanding of marketing and sales processes to position Leadfeeder as a strategic solution to your prospects’ challenges • Become an expert in our value propositions, target market, and target personas

• Own the entire new business sales process, from prospecting to closing, for prospects across the DACH region • Take full responsibility for building and managing your pipeline. While we provide solid lead coverage, daily multi-channel prospecting (via phone, LinkedIn, and email) is essential • Leverage a modern sales tech stack including Salesforce, Leadfeeder, Outreach, Momentum, Sales Navigator, GetAccept, and Pandadoc to drive efficiency and performance • Develop strong business acumen and a deep understanding of marketing and sales processes to position Leadfeeder as a strategic solution to your prospects’ challenges • Become an expert in our value propositions, target market, and target personas