• Taking over qualified prospects from the BDR team and running the full sales cycle from discovery to close • Running consultative conversations where understanding the client's technical and regulatory context matters • Coordinating with solution consultants to build proposals that address the actual problem, not a generic version of it • Managing your pipeline accurately and pushing deals forward without losing momentum • Representing the company at industry events and client meetings when needed

• Verantwortlichkeit für den gesamten Sales Cycle von der Akquise bis zum Vertragsabschluss • Direkte Zusammenarbeit mit Endkunden und aktiver Ansprechpartner für Partner • Pipelines aufbauen und pflegen durch Partnerintegration und Nachverfolgung • Anwendung der Prinzipien des Solution Selling zur Identifikation von Kundenproblemen • Wachstumsmöglichkeiten in der Region und im Partnernetzwerk erkennen • Zusammenarbeit mit Produkt- und Marketingteams sowie Vertretung auf Branchenevents

• Manage sales: classify customers, plan routes/visits, prospect, prepare reports, close agreements • Prepare quotations and contracts, ensuring follow-up until payment is received • Analyse sales forecasts and report regularly on activities and results • Update customer information and ensure customer satisfaction

• Own and manage the complete renewals lifecycle for assigned customers across LATAM/CALA & USA. • Drive on-time renewals execution from quotation through contract close and booking. • Achieve assigned renewal targets for bookings, revenue retention, and customer retention. • Maintain accurate renewal pipeline management and 90–120 day forecasting visibility. • Engage proactively with customers, procurement teams, resellers, and partners to resolve commercial, operational, or contractual blockers ahead of expiration. • Lead renewal pricing, term negotiations, amendments, co-terming, and commercial discussions aligned with Infovista policies and business objectives. • Identify upsell and cross-sell opportunities in partnership with Sales and Customer Success teams. • Conduct Quarterly Business Reviews (QBRs) with customers to review contract status, support alignment, customer priorities, risks, renewal planning, and growth opportunities. • Provide management with clear visibility into risks, attrition exposure, renewal status, and forecast accuracy. • Work closely with customer procurement organizations to align renewals with customer budgeting, purchasing, and approval cycles. • Support contract negotiations, redlines, Statements of Work (SOWs), amendments, and Master Service Agreements (MSAs) in collaboration with internal Legal and Operations teams. • Maintain understanding of Infovista commercial policies, maintenance/support frameworks, entitlement structures, and contractual governance. • Coordinate with Deal Desk, Contracts, Finance, Licensing Operations, and Sales Operations to ensure quotes, subscriptions, contracts, and entitlements remain accurate and aligned. • Support translation and communication of customer-facing documents from Spanish to English and English to Spanish as required. • Maintain centralized and secure records of customer portals, renewal trackers, procurement processes, key contacts, access requirements, and regional operational data. • Generate, maintain, and continuously update the CALA Renewals Playbook, documenting customer-specific business processes, procurement workflows, renewal timelines, invoicing requirements, and operational best practices. • Ensure customer operational data remains current, organized, and aligned across internal systems and teams. • Maintain accurate data integrity across Salesforce CRM and internal commercial systems. • Ensure renewal opportunities, forecasting data, contracts, subscriptions, and customer information remain current and accurate. • Analyze renewal trends, customer risks, and operational gaps to improve retention and forecasting accuracy. • Support process improvement initiatives, renewal governance, operational efficiencies, and best-practice development across the Americas Renewals organization.