Role Description - Interact every day with SmartRecruiters customers based in the EMEA region to answer questions, resolve issues, educate, and help them succeed. - Provide exceptional customer support for our global clients. - Educate and advise customers on standards, tips, and solutions for using SmartRecruiters. - Drive high levels of customer satisfaction. - Identify, test, and call out technical issues. - Collaborate closely with all parts of the organization, including product management, engineering, and professional services teams, to contribute, and execute our strategy to make customers successful. - Get involved and lead various projects in the support and services domain. - Be an ambassador for SmartRecruiters and its culture. Qualifications - Bachelor's degree or at least 2 years of relevant work experience. - Ability to interact and communicate professionally and confidently with a diverse customer base. - Customer support/call center experience, preferably in the Enterprise SAAS space. - Excellent computer skills. - Motivated self-starter capable of taking initiative, handling objections, and negotiating tough situations. - A passion for technology and a drive to change the world. - Positive, energetic, can-do attitude. - Excellent English skill is a must; must have a high degree of accuracy in both spelling and grammar. - For this role, excellent French and/OR German skills is necessary. Benefits - Remote-friendly culture. - Competitive salaries. - Strong internal mobility ensuring meaningful growth opportunities. - Environment built on respect and empowerment. Company Description SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process, ensuring faster and smarter hiring decisions. More than 4,000 companies, including Amazon, Visa, and McDonald's, rely on SmartRecruiters to build winning teams. In 2025, SmartRecruiters joined SAP, the global leader in enterprise applications. Together, SmartRecruiters and SAP are accelerating the reinvention of hiring by combining cutting-edge AI innovation with the scale, reach, and resources of SAP’s ecosystem. At SmartRecruiters, we are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work. We commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together. Because together, we will win. Recognized by Fosway Industry Analysts as a strategic leader in recruitment technology for three consecutive years, and awarded by Comparably as a top company for Women, Perks and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, and Culture - we take pride in creating a place where everyone can thrive.

Title: Customer Experience Agent (Bilingual-Spanish) Work-At-Home Job Description: Location: "United States” Employment Type: “Full-time” Supporting: “Customer Care” About Us  We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact - Guide customers through questions, concerns, or challenges they encounter while using the product or service  - Listen actively to understand the root of the issue and provide clear, effective solutions  - Record detailed call information for auditing, reporting, and follow-up purposes  - Maintain and update customer records to ensure accurate and current information  - Identify opportunities to introduce customers to new or enhanced services that meet their needs  - Provide recommendations and guidance in a way that adds value and enhances the overall customer experience What'll Set You Up for Success Required: - High school diploma or GED  - Bilingual Certification is required  - 6 + months of customer service experience preferred - Work at home environment is in a private residence and matches the address listed on file - Comfortable working with company-issued equipment such as a webcam if applicable. - An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G). - Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. For Internal Candidates: - Must not be on any corrective action or performance plans  - Must have held your current position for 6+ months  - Must have relevant industry/program experience Location Note: We are currently hiring for this position remotely. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day. What We Offer: - Health, dental, and vision coverage with HSA options  - Paid time off  - Flexible pay options: daily or weekly pay  - 401(k) retirement plan  - Leadership development programs that really grow your career  - Open access courses through Alorica Academy  - Paid training and tuition reimbursement  - Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more  - Employee assistance program for personal and professional support  - Additional voluntary benefits to meet your individual needs Our Values Bold – We challenge conventions and take smart risks Relentless – We deliver results, no matter what it takes Connected – We work as One Alorica because we're stronger together True – We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Equal Opportunity Employer – Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs - Job Identification235224 - Job CategoryCustomer Experience - Locations 8151 Peters Road, Plantation, FL, 33324, US - Degree LevelHigh School Graduate - Job ScheduleFull time

Role Description Buffalo Homes, LLC, a luxury custom home builder based in Boerne, Texas, is seeking a dedicated Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will play a vital role in maintaining our reputation for excellence by providing outstanding client support and facilitating clear communication between all parties involved. - Serve as the primary point of contact for clients, subcontractors, and suppliers, ensuring clear and timely communication. - Respond promptly to customer inquiries, concerns, and requests related to ongoing construction projects. - Coordinate with project managers and field teams to provide updates and resolve issues efficiently. - Maintain detailed records of client interactions, project progress, and service requests. - Assist with scheduling meetings, site visits, and follow-ups with clients and stakeholders. - Support the team in managing project documentation and ensuring customer satisfaction throughout the building process. - Identify opportunities to improve customer service processes and contribute to a positive client experience. Qualifications - Proven experience in customer service, preferably within the construction or real estate industry. - Strong communication and interpersonal skills with the ability to manage multiple stakeholders. - Excellent organizational skills and attention to detail to maintain accurate records and follow-up. - Ability to work collaboratively in a fast-paced and dynamic environment. - Proficient with MS Office applications and customer relationship management (CRM) software. - Problem-solving skills with the ability to handle difficult or sensitive customer situations professionally. - High school diploma or equivalent; additional education in business, communications, or construction management is a plus.

Title: Registered Financial Customer Service Professional Location: DENVER Colorado United States Type: Regular Job Description: Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. **While this is a remote position, candidates must live within commuting distance and be willing to come into the office 4 to 6 times per year** 8515 E. Orchard Road Greenwood Village, CO 80111 What you will do Work in collaboration with a team of associates and launch your financial services career in our call center! New to the industry? No problem. Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. Partner with our team and clients to: - Provide excellent service within our call center for our customers’ retirement savings accounts - Educate and empower our customers without having to make cold calls or sales - Communicate critical plan updates and changes - Process contribution changes, loans, and withdrawals - Process general account changes upon direction from the customer What you will bring - Availability to work a 40-hour work week, outside of traditional business hours, Monday through Friday with an occasional Saturday - Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience - FINRA series 6 and 63 or higher equivalent licensure - Capability to work overtime as required based on business need What will set you apart - Financial Services or call center experience - A passion for providing quality customer service - Desire to engage with customers over the phone - Capability to adapt communication style while servicing our diverse customer base - Attention to detail and ability to learn and apply financial industry policies, processes, and procedures Required Minimum Internet Specifications: To ensure you are set up for success, you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided. - Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality - Associates are required to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality. ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** #PJPS What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. - Medical, dental, vision and life insurance - Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup - Tuition reimbursement up to $5,250/year - Business-casual environment that includes the option to wear jeans - Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year - Paid volunteer time — 16 hours per calendar year - Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) - Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $43,600.00 - $60,025.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Want the latest money news and views shaping how we live, work and play? Stay in the know with The Currency and sign up for Empower’s free newsletter. Workplace Flexibility: Remote - Must reside within territory