Title: Senior Inside Sales Advisor (Remote/Pacific Time) Location: Seattle United States Job Description: As a Senior Inside Sales Consultant, you will work with families who have already begun their search with A Place for Mom and guide them through the final stages of their decision. This is a high-activity, performance-driven inside sales role focused on re-engaging families, managing a pipeline of opportunities, and converting interest into move-ins. You will be responsible for consistent follow-up, strong consultative selling, and disciplined execution across every stage of the sales process. You will play a critical role in helping families make one of the most important decisions of their lives. Your ability to follow through, guide effectively, and drive outcomes directly impacts both family experiences and business success. What you will do: - Manage a pipeline of families who have previously engaged with A Place for Mom and require continued guidance toward a move-in decision. - Execute consistent, high-volume outreach across phone, text, and email to re-engage and advance families. - Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed. - Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation. - Build trust quickly with families, understand their needs, and guide them to the best-fit care options. - Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion. - Maintain accurate, real-time documentation in CRM to reflect pipeline status, next steps, and forecasts. - Consistently meet or exceed monthly sales targets and conversion expectations. - Participate in ongoing coaching, call reviews, and training to continuously improve performance. What will make you successful: - High daily activity and consistent follow-up execution - Strong pipeline management and organization - Ability to convert engaged families into move-ins - Consistent achievement of sales targets - Responsiveness to coaching and continuous improvement Who you Are: - A results-driven sales professional who thrives in a high-activity, metrics-based environment - Skilled at closing and advancing deals, not just generating interest - Highly organized with the ability to manage multiple families and timelines simultaneously - Comfortable owning a pipeline and being accountable for outcomes - Coachable, resilient, and motivated to improve performance Qualifications: - 5+ years of experience in a quota-driven sales role, preferably inside or phone-based sales - Proven track record of meeting or exceeding sales targets - Experience managing and converting warm lead pipelines - Strong communication and active listening skills - Ability to multitask (phone + CRM documentation simultaneously) - Proficiency with CRM systems and Microsoft Office tools - Ability to work remotely with a high level of focus and accountability Preferred: - Bachelor's degree - Strongly preferred Senior Living Community Sales Experience Work Environment: - Fully remote role with a required dedicated home office space - High-speed, hardwired internet connection required - Company-provided laptop, VOIP system, CRM access, and tools - Schedule includes some evenings, weekends, and holidays Compensation: - Hourly Base Salary: $51,500 ($24.76 an hour) - On Target Earnings: $86,500 ($35,000 variable bonus (Uncapped) - Benefits: - 401(k) plus match - Dental Insurance - Health Insurance - Vision Insurance - Paid Time Off #LI-JR1 About A Place for Mom A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support - connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies. Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most - their love for each other. We're proud to be a mission-driven company where every role contributes to improving lives. Caring isn't just a core value - it's who we are. Whether you're supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference. Our employees live the company values every day: - Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy. - Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow. - Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team. - Win The Right Way: We see organizational integrity as the foundation for how we operate. - Embrace Change: We innovate and constantly evolve. Additional Information: A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

• High-Volume Demo Execution: Lead 3 to 5 back-to-back, 45-minute product demonstrations daily via Zoom (camera-on), maintaining a relentless focus on securing immediate enrollment. • Outbound Pipeline Mastery: Manage a dynamic pipeline and collaborate closely with SDRs to handle "hot" live transfers from cold-outreach prospects. • Vertical Authority: Become a subject matter expert in various service trades to build immediate credibility and effortlessly command the conversation. • Closing for Results: Overcome high-pressure objections, identify core business challenges, and demonstrate the "why now" to drive immediate conversion. • Frictionless Onboarding: Support initial integration for new clients, ensuring they realize the software’s value immediately following the close.

Role Description The Inside Sales (Inbound) Representatives primary function is to answer inbound calls from existing and potential First American customers. The representatives must clearly, accurately, professionally and consistently answer questions, take every opportunity to sell and up sell, enter renewal and new Direct to Consumer contracts into FALCON and document each call. Essential Functions - Mentor and coach team members on sales pitches and processes - Support supervisor with managing and coaching staff - Participate in training and nesting in order to prepare staff for job duties - Act as a subject matter expert (SME) to assist with development of technical requirements and testing of tools and applications - Handle escalated issues/calls and assist with customer follow-up - Work with support staff to produce reporting - Troubleshoot inbound calls from existing customers and redirect calls to proper departments as required - Process various contractual changes, such as renewals, new contracts, option ads, drops contract exclusions, cancellations and credit card updates - May backup sales staff by answering calls from inquiring homeowners, existing customers, agents, brokers and title/escrow customers - Keep abreast of industry, contract coverage and limits, process and procedures - Support supervisors in their management and coaching of staff Job Complexities - Perform work that is varied and that may be somewhat difficult in character, but usually involves limited responsibility. Some evaluation, originality or ingenuity is required Supervision Received or Extended - No supervision of others Impact - Works under general supervision following work procedures and guidelines - Requests or issues that are not general in nature are referred to Supervisor or Manager Knowledge and Skills/Technology Used - Strong understanding and practical experience of all facets of the Home warranty sales functions - Exceptional customer service skills - Excellent oral, written communication and listening skills - Ability to clearly and effectively communicate to both external and internal customers - Excellent organizational skills (Multi-tasking, prioritizing and follow up) - Demonstration of teamwork skills and initiative required - Ability to work under pressure and remain flexible to changing schedules and demands - Ability to apply common sense, understanding and problem solving - Type minimum of 45 words per minute - Working knowledge of Windows and Microsoft Office - Basic math skills required - Knowledge of the real estate or mortgage industry helpful Qualifications - High School Diploma or equivalent - Minimum 6+ years inbound advanced call handling call center sales experience with a minimum of 1 year relevant experience in a lead or Sr. Functional role - Consistently exceeding department minimum expectations License or Certification - Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed. Pay Range - $23.37 - $31.15 Hourly, Remote - This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer - By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! - Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. - We are proud to foster an authentic and inclusive workplace For All. - You are free and encouraged to bring your entire, unique self to work. - First American is an equal opportunity employer in every sense of the term. - Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Role Description This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. The primary purpose of this role is to grow spend of underserved or inactive Pro customers who are currently not assigned to outside reps or pro-desk associates. This will be accomplished by building relationships with Pro customers and leveraging opportunities to deploy product and account management solutions, resulting in sales gains. Also responsible for generating new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via telephone, e-mail, and written and faxed correspondence. What You Will Do - Drive Pro sales for assigned and prospect portfolio of customers by conducting market research, cold calling, following through on lead generation, and meeting with customers on a regular basis. - Conduct virtual customer visits to identify product needs, take orders, and work with stores to fulfill the orders. - Prospect for new customers through phone calls and emails. - Analyze new business opportunities through market research. - Serve as the first contact point with prospective customers to generate interest. - Facilitate sales through project management, tracking open sales orders, issue resolution, and overall customer service and support. - Conduct research of pro customer opportunities to find the highest opportunity customers to pursue. - Work with assigned accounts and pull together all relevant information to create an effective strategy to deploy for their assigned accounts. - Conduct virtual sales calls each week to review products, production, planning schedules, delivery timing, and new product introductions; ensuring these sales calls are scheduled 1-2 weeks in advance. - Apply a consultative selling strategy to understand the needs of the customer and apply a proactive selling approach when scheduling ongoing follow-ups with sales opportunities. - Use all relevant selling tools, selling programs, and fulfillment channels to bring the most effective solutions that will most benefit their pro customer. - Document all customer information and interactions in Salesforce. - Generate profitable growth through sales goal attainment. Qualifications - High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable. - Experience in Inside or Outside Sales within B2B sales. Requirements - Competitive Salary: Total Compensation opportunity for top performers of $81,000 (consisting of a base hourly rate of $24-26.00 plus commission). - Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. - Lowe's hourly remote associates cannot reside in Alaska, California, or Hawaii. - Lowe's salaried remote associates cannot reside in Alaska or Hawaii. Company Description Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches, and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts, and providing disaster relief to communities in need.