Role Description The Patient Care Coordinator is responsible for scheduling Homecare and Resource visits. Key Responsibilities - Scheduling - Complete all Homecare and Resource discipline scheduling (e.g. RN, SW, CNA, etc.). - Coordinate staffing to meet patient needs as a result of staff call-ins/absences. - Assign patient visits to clinical staff ensuring consistency and following established scheduling best practices. - Collaborates with staff and Resource Manager and/or Supervisor regarding assignment changes to increase efficiency. - Manages the On Call schedules for the Home Care and Resource staff. - May schedule Face-to-face (FFE) visits and telephone calls to patient, family, facility, and caregiver. - Provides responsive customer service in a timely manner. - Quality and Service - Ensure timely assignments of new admissions as well as accurate and timely scheduling of existing patients requiring C.N.A., RN and/or SW support. - Report patient and staffing concerns to Resource Manager. - Problem solve immediate visit scheduling needs. - Identify department efficiencies to aide in scheduling. - Other Duties - Participate in internal work groups, meetings and committees relative to position responsibilities. - Ensure compliance with Agrace policies and protocols, state, federal, and other regulations. Qualifications - High school diploma or GED or equivalent combination of education and work experience, required. - Previous scheduling experience, preferred. - Ability to work weekend rotation. - Intermediate Microsoft Office skills. - Intermediate electronic health records skills. - Ability to maintain confidentiality about patients, families, caregivers, staff, donors, and organizational intellectual property. - Ability to use proper body mechanics, safe patient handling, and standard precautions. Benefits - Competitive pay with free parking. - Health, dental, and vision insurance for employees who are hired for 28+ hours per week (.7 FTE +). - Retirement plans with employer matching. - Generous Paid Time Off (PTO) and holiday paid time off. - Comprehensive onboarding, mentorship, and career development.

Role Description Under the general supervision of the Clinical Supervisor or designee, this position works to make a meaningful difference in the lives of the children and families served. This position works closely with youth, family, foster parents, and community partners, providing advocacy and support toward the ultimate goal of living safely and successfully in the community. This position does require on-call time and flexible work hours, and will serve Braxton, Lewis, Upshur, and Randolph counties. Pay: $45,000 annually Responsibilities - Actively supports, represents, and extends the mission, vision, and values of the organization. - Provides case management, transportation, and other professional services, meeting or exceeding established outcomes thresholds on behalf of persons served. - Travels daily, to provide community-based services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements. - Completes all required documentation in a timely manner. - Completes all required training in a timely manner. - Coordinate and monitor services for the youth and family in the community, including but not limited to, mental health, medical, educational, psychological, vocational, and social services. - Regularly reviews and modifies youth-based plans to assure consistent progress and success on written plan goals. - Establishes and maintains strong relationships with assigned foster parents and families of origin. - Assists in family reunification and/or stabilization efforts with the youth’s primary family or other permanent living arrangement consistent with the youth’s case plan. - Provides safety assessment, crisis response, and behavioral stabilization services as required to assure safety and stability for youth served. - Participates in the Continuous Quality Improvement activities on a monthly/quarterly basis. - Actively participates in the weekly supervision process. Qualifications - Bachelor’s degree in Social Work or comparable Human Services field from an accredited institution. - 2 years of work experience working in direct service with youth and families strongly preferred. - A willingness to work flexible and non-traditional hours in the service of foster caregivers, families of origin, and persons served. - Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal customers. - Capacity to remain objective and professional in all areas of job function. - Demonstrates tolerance and respect for the ideas and actions of others. - Capacity to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds. - Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. Requirements - Valid driver’s license - Reliable personal transportation - Good driving record - Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Benefits - Competitive salaries and benefits, including a 401(k) - Medical, Dental, and Vision insurance - 22 days off each year - 11 paid holidays per year - Student loan repayment assistance - Tuition assistance - Friday Summer hours - Work anniversary trips - Mileage reimbursement - Peace Leave - Paid Parental Leave

• Conducting initial assessments and developing personalized treatment plans. • Providing evidence-based individual (and/or group/couples) therapy via a secure HIPAA-compliant platform. • Maintaining timely and accurate clinical documentation (soap notes, treatment plans, etc.). • Managing your own calendar and client volume based on your personal capacity.

• Conducting initial assessments and developing personalized treatment plans. • Providing evidence-based individual (and/or group/couples) therapy via a secure HIPAA-compliant platform. • Maintaining timely and accurate clinical documentation (soap notes, treatment plans, etc.). • Managing your own calendar and client volume based on your personal capacity.