Title: Agent Success Associate Location: Phoenix United States Job Description: About Orchard Orchard's mission is to make home buying and selling, stress free, fair and simple. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents. Headquartered in New York City with teammates across the US, Orchard has 150+ full time employees and 600+ real estate agents. We have financing from top-tier investors including Revolution Growth, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. We're proud to have been recognized by Crain's, Inc. 5000, Glassdoor, Parity.org and Built In on their lists of best places to work. About the Role At Orchard, Agent Success Associates play a crucial role in ensuring the success of our agents. We are dedicated to supporting both current agents and new recruits through effective onboarding and ongoing assistance. Our dynamic team collaborates with Training and Product teams to manage systems and processes aimed at achieving agent excellence. This is a full-time remote position reporting to the Senior Manager of Transaction Operations. The role requires a strong commitment to customer service and availability to work Central Time hours from 8:00 AM-5:00 PM CST, including one Saturday per month. What You'll Do Here: - Monitor and manage Agent Workflow requests by updating Orchard systems and escalating issues to cross-functional teams. - Oversee questions and requests on various Slack channels, ensuring prompt and effective responses. - Assess agent readiness by facilitating Listing presentation tests and delivering constructive feedback. - Set up agents in multiple systems and track their compliance to qualify for leads. - Assisting onboarding agents with their first 4 leads - Monitoring and managing Orchard's social media accounts - Facilitate pre-onboarding communications - Provide 1:1 support to onboarding agents, assisting them with technological issues and general inquiries. We'd Love to Hear from you if you Have: - 2-3 years of relevant work experience in operations or support - Proficient in Click up, Slack and a CRM tool (preferably Follow Up Boss) - Excellent communication and collaboration skills - Ability to multitask and prioritize effectively in a fast-paced environment. - Professional demeanor and ability to foster positive interactions with internal and external stakeholders. Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

Title: Part Time Faculty - Economics Location: Remote - USA Job Description: Columbia Southern University Job Title: Part-Time Faculty Department: College of Business and Technology Reports to: Academic Program Director and Lead Faculty FLSA: Exempt Hours: As necessary to meet teaching guidelines Location: This is an off-campus remote position that requires checking classes and attending to students in the evening and on weekends. Last Updated: September 6, 2023 Job Summary Part-time faculty provide teaching and instruction to Columbia Southern University students and collaborates with other faculty to promote an engaging learning environment. In addition to the teaching responsibility, part-time faculty serve as subject matter experts within their assigned discipline. Essential Job Tasks Additional duties may be assigned. - Teaches undergraduate and/or graduate courses within the qualified discipline, to include the following: - Records and posts a welcome video and transcript. - Communicates with students to encourage engagement and course completion. - Conducts weekly outreach to students struggling in the course. - Participates in the classroom a minimum of four separate days during the week. - Responds to student email inquiries in a timely manner (48 hours) utilizing the university’s assigned email account. - Facilitates discussion boards. - Reviews student submissions and provides relevant, substantive, and value-added feedback in a timely manner through the Blackboard Learning Management System. Feedback should explain point deduction/loss per the rubric. - Hosts a minimum of two live lectures throughout the course. Live lectures must be scheduled within the following times during units II and VI: - Monday – Friday: Between 5 pm – 9 pm CST - Saturday or Sunday: Between 9 am – 9 pm CST - Serves as course content expert to assist with curriculum maintenance and reviews individual courses for rigor and currency. - Resolves academic integrity concerns, grade inflation, and grade challenges in a timely manner. - Participates in faculty development opportunities and annual university mandatory trainings. - Other responsibilities and projects as assigned by the Academic Program Director and lead faculty. - May have the opportunity to serve as a Course Writer for an additional stipend. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, & Abilities - English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. - Academic Processes - Knowledge of university guidelines, course descriptions, and academic terminology. - Clerical - Knowledge of office administrative procedures including word processing, managing files and records, typing, and other office procedures. - Computer - Knowledge of basic computer processes including word processing, web browsing, and Microsoft Office including Basic Microsoft Excel. - Mathematics - Knowledge of basic mathematics. Skills - Critical Thinking - Uses logic and reasoning to look at different types of information in order to make conclusions and work through problems. - Reading Comprehension - Understanding written sentences and paragraphs in work related documents. - Research - Locates key facts and information in order to learn more about different types of information. - Interpersonal Skills - Communicates and interacts with people effectively while being aware of social perceptions. - Time Management - Manages one’s own time to accomplish assigned tasks. - Attention to Detail - Thoroughness and accuracy when accomplishing a task ensuring all aspects are reviewed. Abilities - Written Comprehension - The ability to read and understand information and ideas presented in writing. - Written Expression - The ability to communicate information and ideas in writing so others will understand. - Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. - Oral Expression - The ability to communicate information and ideas in speaking so others will understand. - Selective Attention (Vigilance) - The ability to concentrate on a task over a period of time without being distracted. Education and/or Experience Faculty Teaching Undergraduate and/or Certificate Courses should (Course Numbers 1000 – 4000) - Possess a terminal degree or master’s degree in the teaching discipline or in a closely related discipline from an accredited program/college/university or… - Possess a terminal degree or master’s degree in any field with a minimum of 18 graduate semester credit hours in the teaching discipline or in a closely related discipline from an accredited program/college/university or… - Possess the highest degree in the teaching discipline/field with a certification or license and a minimum of two years’ experience in the teaching discipline/field - Possess experience teaching at the college/university level (preferred) Faculty Teaching Graduate Courses (Course Numbers ≥ 5000) - Possess a terminal degree in the teaching discipline or in a closely related discipline from an accredited program/college/university or… - Possess a terminal degree in any field with a minimum of 18 graduate semester credit hours in the teaching discipline or in a closely related discipline from an accredited program/college/university or… - Possess the highest degree in the teaching discipline/field with a certification or license and a minimum of five years’ experience in the teaching discipline/field - Possess experience teaching at the college/university level (preferred) *If a faculty does not meet the above credentialing requirements, an alternative justification requires approval from the College Dean and Provost. Equipment Required Instructors are required to provide their own equipment. This includes: - Computer, telephone, and a printer with a scanner. - Microsoft Word, Excel, Outlook, Blackboard, and internal database software - Secure and reliable internet access with sufficient speed/bandwidth to perform job responsibilities is required. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This job has no supervisory responsibilities. Pay Transparency Statement In accordance with applicable state and local pay transparency laws, applicants who reside in a jurisdiction with designated pay transparency requirements and for whom this position is available on a remote basis may be entitled to receive additional information regarding the compensation range and benefits associated with this role. Such information will be provided upon request, as required by law.

Learner Success Strategist I Remote Position Summary: The Strategist I, Learner Success is a full-time remote position with set working hours of 10:00am – 6:00pm MST. The Strategist, Learner Success supports learners' program progression by providing strategies on overcoming barriers to completion, including interventions, as appropriate, for life challenges that arise and can create barriers to successful engagement with coursework. The Learner Success Strategist will create a culture of trust and connectedness across the College community to promote well-being and success for learners and alumni with learner retention, completion, and satisfaction as primary goals. Role and Responsibilities: - Serve as the Learner Success Strategist for their assigned caseload (may vary with changing function needs). - Monitors the At-Risk report to provide additional support to learners who fall beneath prescribed benchmarks. - Collaborates with local communities and organizations, including government agencies, to develop a pool of resources that align and coordinate various services for learners. - Acts as a liaison between functions to assist learners in connecting with the academic and non-academic supports needed to thrive inside and outside the classroom. - Using a strategic and consultative coaching approach, asks high-impact questions to understand the learner’s top performance challenges (academic or personal), identify their root cause, co-create solutions, and implement a custom success plan designed to improve performance and help learners reach their short-term/long-term academic, personal, and professional goals. - Accurately documents interactions with learners and demonstrates consistent follow-through and supportive engagement with resolving learner barriers. - Evaluates and refines procedures or devises new ways to improve efficacy. - Engages with all assigned learners each semester and provides coaching on goal setting, academic success skills, and utilizing appropriate academic resources. - Challenges and supports learners in their personal and academic growth and development throughout their time at Nightingale College. - Participates in the Learner Success Series to support engagement of the program. - Participates in the successful implementation of functional projects as they arise. Qualifications and Education Requirements: - A Master’s Degree from an accredited institution is required, area of expertise in counseling, social work, higher education, psychology, or other human services-related field is required. - Demonstrated proficiency in the use of Microsoft Office Suite is required. - Demonstrated experience in higher education, counseling, or social work preferred. - Demonstrated experience in documentation of case management is preferred. Budgeted Hiring Range $56,000 - $60,000 USD All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations. Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer. Our Mission (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities. At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there. The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us! Employment is contingent upon successful completion of a background check and drug screen.

• Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts. • Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights. • NDR Growth: Develop and implement strategies aimed at maximizing NDR. This includes identifying opportunities for upselling and cross-selling, as well as reducing churn through proactive engagement and solution-oriented support. • Customer Advocacy: Serve as the bridge between our customers and our product team. Advocate for features, enhancements, and integrations that will drive customer satisfaction and retention. • Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. • Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user base.