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Executive Assistant, CS Support
Location
United Kingdom
Posted
5 days ago
Salary
0
Seniority
Senior
Job Description
Executive Assistant, CS Support
Talent Hackers
• Monitor multiple inboxes to triage and respond to client questions and concerns • Manage a calendar including scheduling, meetings, and travel arrangements • Serve as a contact between employees, clients, and external partners • Prepare/ edit correspondence, communications, presentations, reports, and other docs • Coordinate meetings, set agendas, take minutes, and prepare follow ups / action items • Perform other ad-hoc tasks with limited instruction as needed • Build out role-related SOPs and FAQs for faster and more accurate responses • Monitor inbox to assist customers, answer questions, and escalate issues when needed • Troubleshoot issues with account support • Handle customer inquiries with a <1 hour SLA time • Gather product knowledge to properly educate customers
Job Requirements
- 3+ years experience in an EA or admin role covering multiple executives
- Experience in a Customer Service related role
- Exceptional verbal and written English communication skills
- Experience using notetakers and AI tools to create documentation
- Strong organizational and planning skills
- Excellent time management skills and ability to multitask and prioritize
- Ability to work full-time UK aligned hours
Benefits
- Casual work environment
- Flexible schedule
- Professional development opportunities
- 25 days annual leave
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Executive Assistant
Outsourcing AdvantageOutsourcing Advantage is a boutique business process outsourcing provider specializing in back-office and customer service support for U.S.-based businesses.
Role Description Outsourcing Advantage is looking for a reliable and organized Executive Assistant to support management with daily operations for an architectural company. This role requires strong English communication skills, excellent follow-up ability, and someone who can stay on top of tasks, emails, and project tickets. - Manage and organize the manager’s inbox to ensure timely responses and nothing is missed. - Track project tickets/requests and daily tasks, following up to completion. - Maintain task management systems and monitor deadlines. - Coordinate follow-ups with internal team members, vendors, and clients. - Keep project communications organized and up to date. - Support management with scheduling, reminders, and general administrative assistance. - Ensure tasks are completed on time and properly documented. Qualifications - 3+ years of experience as CEO executive assistant with responsibility for task and email management. - Strong written and spoken English at a C1 Level without using AI with USA accent. - Dispatching coordination skills. - Ability to work in fast-paced environment task management. - Smart and solutions-oriented with independent thinking skills. - Professional experience communicating externally with clients or vendors. - Reporting and consolidating data to provide CEO with actionable insights. - Comfortable using email systems and task or project management tools in a professional setting. - Ability to provide a brief voice note introducing yourself in English. - Available to work during Eastern Time (ET) business hours. - Ability to provide details of work equipment (computer/laptop, headset, webcam), power setup (including backup), and internet connection (including backup). - Please share a link to a video introducing yourself in English, also tell us your work history and areas of work expertise. Requirements - Familiarity with CRMs or ticketing systems. - Experience supporting teams in architecture, construction, or engineering environments. Benefits - Competitive salary. - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekly incentives based on performance. - Weekends off.
Executive CEO Assistant / Task & Email Manager
Outsourcing AdvantageOutsourcing Advantage is a boutique business process outsourcing provider specializing in back-office and customer service support for U.S.-based businesses.
Role Description Outsourcing Advantage is looking for a reliable and organized Executive Assistant to support management with daily operations for an architectural company. This role requires strong English communication skills, excellent follow-up ability, and someone who can stay on top of tasks, emails, and project tickets. - Manage and organize the manager’s inbox to ensure timely responses and nothing is missed. - Track project tickets/requests and daily tasks, following up to completion. - Maintain task management systems and monitor deadlines. - Coordinate follow-ups with internal team members, vendors, and clients. - Keep project communications organized and up to date. - Support management with scheduling, reminders, and general administrative assistance. - Ensure tasks are completed on time and properly documented. Qualifications - 3+ years of experience as CEO executive assistant with responsibility for task and email management. - Strong written and spoken English at a C1 Level without using AI with USA accent. - Dispatching coordination skills. - Ability to work in fast-paced environment task management. - Smart and solutions oriented with independent thinking skills. - Professional experience communicating externally with clients or vendors. - Reporting and consolidating data to provide CEO with actionable insights. - Comfortable using email systems and task or project management tools in a professional setting. - Ability to provide a brief voice note introducing yourself in English. - Available to work during Eastern Time (ET) business hours. - Ability to provide details of work equipment (computer/laptop, headset, webcam), power setup (including backup), and internet connection (including backup). - Please share a link to a Video introducing yourself in English, also tell us your work history and areas of work expertise. Requirements - Familiarity with CRMs or ticketing systems. - Experience supporting teams in architecture, construction, or engineering environments. Benefits - Competitive salary. - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekly Incentives based on performance. - Weekends off.


