• Provide technical leadership post-sales to guide strategic customers in designing and implementing big data projects, from architectural design to data engineering and model deployment. • Identify and drive new initiatives that help customers turn their data into actionable business value, aligning these initiatives with their business goals for continued success. • Architect production-level workloads, including performance testing and optimization of end-to-end pipeline loads. • Deliver tutorials and training sessions to promote community adoption (including hackathons, conference presentations, etc.).

• Assist in driving the discovery process, helping to uncover prospect/customer’s business objectives and issues • In collaboration with Sales, use in-depth product knowledge to deliver captivating product demonstrations • Establish credibility and build relationships with key stakeholders • Identify and document key customer requirements, challenges, and potential opportunities • Provide feedback to cross-functional internal partners on solution development efforts • Assist in responding to functional and technical elements of RFPs (requests for proposal) • Work with internal and external teams to ensure successful onboarding and rollout of solutions sold • Contribute to documentation of best practices and other supporting materials for marketing-driven technical content repository

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. Position Title Senior PEGA Business Solutions Architect *This role is not eligible for employment visa sponsorship * Position Location This position is available to Virginia residents as Richmond and Lynchburg, Virginia hybrid/in-office applicants (preferred locations) This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin Your Role The Senior PEGA Business Solutions Architect is a hands-on, outcomes‑oriented leader who partners with business and technology stakeholders to design, validate, and deliver end‑to‑end solutions centered on the PEGA platform. You will own discovery for high‑impact initiatives across claims, servicing, and operations—translating strategy into executable workflows, case lifecycles, and decisioning while ensuring scalability, compliance, and an excellent associate and customer experience.  The Solutions Architect is responsible for designing and delivering technology solutions that align with Genworth’s business objectives and enterprise architecture standards. This role bridges business requirements and technical implementation, ensuring solutions are scalable, secure, and compliant. requirements discovery (journey mapping, use cases, BRDs, epics/stories) and align them to Pega capabilities, frameworks, and guardrails. Define solution scope , MVPs, and incremental releases; balance business outcomes, operational risk, compliance, and technical constraints. Partner with Product Owners, UX, and Pega SSAs/CSAs to translate business rules into decision strategies , DCO assets, and testable acceptance criteria. Establish functional designs , mockups, prototypes, and test plans; lead SIT/UAT to validate value realization and readiness for production. Coach agile teams and stakeholders on Pega methodology and best practices; mentor other BSAs and evangelize continuous improvement. Contribute to platform governance : backlog triage, reuse standards, data quality, and compliance documentation; support audits where needed Support business cases and roadmaps with measurable KPIs (cycle time, STP rate, NIGO reduction, CSAT, operational cost) What you bring Bachelor’s degree in Computer Science, Information Technology, or related field. 7+ years in business analysis/architecture with 4+ years focused on Pega programs. Pega Certified Business Architect ( PCBA/CPBA ) required; CSSA/CSBA preferred Demonstrated delivery across full lifecycle: discovery → design → build support → testing → go‑live → adoption Expertise in case management, workflow orchestration, rules/decisioning, integrations, and data modeling in Pega Strong facilitation and communication skills with senior stakeholders; ability to drive consensus and decisions rapidly Strong knowledge of application architecture, integration patterns, and technology stacks. Ability to understand business processes and translate them into technical solutions. Excellent communication and stakeholder management skills. Problem-solving and analytical capabilities for complex technical challenges. Nice to have Experience in insurance , financial services, or healthcare operations (claims, policy servicing, customer care) Familiarity with Genworth’s values and customer mission; prior exposure to LTC claims or servicing is a plus Working knowledge of Agile (Scrum/Kanban), Jira/Azure DevOps, DCO workshops, and design‑thinking techniques Employee Benefits & Well-Being Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement,  Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services

• Ensure excellence in integration delivery across all new and existing customer deployments, ensuring integrations are reliable, scalable, and delivered on time. • Recruit, mentor, and lead a rapidly growing, high-performing team of client-facing integration professionals. • You will foster a culture of accountability, technical excellence, and continuous learning; you’re not intimidated by managing tenured technical resources who bring niche integration expertise even beyond yours - you are excited to empower them. • Cultivate and maintain integration standards, documentation, and best practices across APIs, HL7, flat file, and database-based integrations. • Partner with Implementation, Product, and Engineering teams to align integration approaches with product strategy and client timelines. • Serve as an escalation point for complex or high-risk integrations, providing hands-on technical guidance. • Collaborate with customer technical teams, including EHR, data, and IT stakeholders, to develop secure and compliant data exchange. • Establish metrics and reporting for integration performance, throughput, and reliability, and communicate insights to company leadership. • Continuously improve integration tooling, automation, and processes to support scale as SmarterDx grows. • Drive technical design reviews, architectural decisions, and technology evaluations to ensure platform scalability and maintainability. • Establish development standards and best practices including code reviews, testing frameworks, CI/CD pipelines, and documentation standards.