• Serve as first point of contact for workflow failures and system errors across client environments. • Monitor daily error reports, triage issues, and manage items on support boards. • Resolve known technical issues using SOPs and escalate complex cases to senior teams. • Manage and monitor data workflows between integrated systems, ensuring data integrity and consistency. • Identify recurring issues and support development of SOPs to improve efficiency and reduce escalations. • Act as liaison between internal teams and external technology partners, ensuring alignment and progress. • Track integration and development projects, maintain visibility, and proactively follow up on open items. • Maintain and update project trackers, flag blockers, and ensure timely completion of deliverables. • Create and maintain technical documentation, including SOPs, process guides, and resolution libraries. • Conduct API investigations, including reviewing documentation, mapping data fields, and preparing technical briefs. • Perform preliminary scoping work for integration projects, reducing dependency on senior developers. • Support internal API and tooling projects, including testing integrations and improving system connections. • Contribute to continuous improvement of workflows, processes, and system performance.

• Desarrollar extensiones y customizaciones en AL Language según los requerimientos funcionales del proyecto • Analizar procesos de negocio junto al equipo funcional y proponer soluciones técnicas dentro de la plataforma • Diseñar e implementar integraciones entre Business Central y sistemas externos como plataformas de e-commerce, CRMs, bancos o ERPs complementarios • Configurar y adaptar módulos estándar de BC (finanzas, compras, ventas, inventario, proyectos) a las necesidades del cliente • Desarrollar reportes personalizados en RDLC o Word Layout para cubrir necesidades específicas de cada organización • Participar en sesiones de relevamiento y workshops con el cliente para entender flujos y validar soluciones • Ejecutar pruebas unitarias y de integración garantizando la estabilidad del sistema antes de cada despliegue • Documentar desarrollos, integraciones y configuraciones para asegurar la trazabilidad y el mantenimiento futuro • Colaborar en la resolución de incidentes en ambientes productivos con foco en tiempos de respuesta y calidad

• Expert in all aspects and configurations for enhancements and projects related to Webster Bank's Encompass Loan Origination System • Support operational systems and deal with production issues along with driving root cause analysis • Knowledgeable in all aspects of the software development lifecycle • Collaborator with IT and Business teams emphasizing timely and accurate communications • Follow best practices, and release control process • Participate in requirements analysis for small to medium projects • Supports design, build and test planning phases for small and medium scope enhancements and projects

• Collaborate closely with development teams to integrate interactive mapping features into enterprise SaaS applications, delivering intuitive spatial solutions across multiple platforms • Plans the development, enhancement, and support of GIS software, database, web applications, and interfaces. • Develop software within the .NET framework and Angular alongside GIS products • Provide technical expertise for desktop, server, and mobile applications • Integrates applications with other enterprise systems and/or with the enterprise Service Oriented Architecture • Serves as a key technical expert in developing Esri Enterprise, AGOL, Pro and mobile applications • Serves as a technical advisor for updating and improving existing GIS applications in various business areas • Serves as technical lead in directing other team members and ensuring products are delivered on time and on budget • Assists in recognizing and developing skills and abilities of team members in order to assist professional growth • Participate in and lead components of GIS projects, including defining project scope, timelines, and deliverables. • Document technical specifications, system processes, data models, and operational procedures clearly and comprehensively. • Managing geospatial data (including Big Data) using Python and/or PostgreSQL • Integrate spatial and non-spatial data from diverse sources. • Develop and implement data automation scripts and workflows (e.g., using Python, SQL) to improve efficiency in data processing and management.