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Junior Developer
Location
South Africa
Posted
82 days ago
Salary
R30K - R35K / month
Seniority
Junior
Job Description
Junior Developer
HelloKindred
• Serve as first point of contact for workflow failures and system errors across client environments. • Monitor daily error reports, triage issues, and manage items on support boards. • Resolve known technical issues using SOPs and escalate complex cases to senior teams. • Manage and monitor data workflows between integrated systems, ensuring data integrity and consistency. • Identify recurring issues and support development of SOPs to improve efficiency and reduce escalations. • Act as liaison between internal teams and external technology partners, ensuring alignment and progress. • Track integration and development projects, maintain visibility, and proactively follow up on open items. • Maintain and update project trackers, flag blockers, and ensure timely completion of deliverables. • Create and maintain technical documentation, including SOPs, process guides, and resolution libraries. • Conduct API investigations, including reviewing documentation, mapping data fields, and preparing technical briefs. • Perform preliminary scoping work for integration projects, reducing dependency on senior developers. • Support internal API and tooling projects, including testing integrations and improving system connections. • Contribute to continuous improvement of workflows, processes, and system performance.
Job Requirements
- Prior development experience or hands-on exposure to technical applications in a practical environment.
- Solid understanding of APIs, including ability to read documentation and interpret data outputs.
- Proficiency in using AI tools as part of daily workflows and problem-solving processes.
- Strong coordination skills with the ability to manage multiple tasks and stakeholders effectively.
- Analytical and investigative mindset with attention to detail and problem-solving capabilities.
- Ability to learn new systems quickly and adapt to evolving processes in a dynamic environment.
- Strong communication and collaboration skills within cross-functional and external teams.
- Based in Cape Town or willingness to relocate, with availability for occasional in-person work.
- Exposure to workflow or integration tools such as HubSpot, Asana, or similar platforms is advantageous.
- Familiarity with webhook setup, data mapping, or API testing tools is beneficial.
Benefits
- Flexible work arrangements
- Professional development opportunities
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