• Handle inbound calls and written inquiries from customers • Provide clear, friendly, and professional support in Dutch • Update and maintain customer data • Work closely with your team to deliver the best customer experience

Role Description We are looking for a proactive, detail-oriented, and highly collaborative Virtual Assistant to support business operations, referral coordination, networking administration, and social media execution — particularly for the launch and management of a recurring monthly educational initiative called “Second Saturday.” This role is ideal for someone who: - enjoys creating systems and workflows, - is comfortable working with AI tools like Claude, - can independently execute tasks with minimal handholding, - communicates clearly and professionally in written English. The ideal VA should be comfortable supporting a fast-moving business owner who has many ideas and ongoing initiatives, while helping reduce mental and administrative overload. Initial Primary Focus: “Second Saturday” Program Support The VA’s primary responsibility during onboarding and ramp-up will be supporting the launch and ongoing coordination of the client’s monthly “Second Saturday” divorce education program. This includes: - Event Coordination & Administrative Support - Coordinate scheduling and communication with participating professionals: attorneys, financial professionals, mediators, real estate professionals, emotional support professionals - Send reminders, follow-ups, confirmations, and scheduling emails - Manage event logistics and recurring monthly coordination - Organize attendee information and event-related documentation - Assist with Zoom-related follow-up workflows - Send post-event emails and informational resources to attendees - Networking & LinkedIn Support - Organizing networking contact lists - Managing spreadsheets generated through Claude workflows - Assisting with LinkedIn connection workflows - Supporting referral outreach processes - Updating networking/contact records - Light CRM-style organization - Social Media & Content Support - Create and schedule recurring promotional graphics for “Second Saturday” - Assist with consistent posting across platforms - Repurpose content ideas into posts - Coordinate simple Canva graphics - Support social posting workflows using tools such as: Canva, Buffer, Claude - Assist with posting into local Facebook groups/community groups - Support visibility and audience engagement efforts AI & Workflow Collaboration The client heavily uses AI tools and wants a VA who is: - comfortable learning and using AI workflows, - proactive in process-building, - collaborative in optimizing systems. Preferred familiarity with: - Claude AI - Canva - Buffer - Google Workspace - Gmail - Google Calendar - Loom/video walkthrough workflows - Skool - must have experience or comfortable to learn platform Experience with: - Gamma - Leonardo AI is a plus but not required. Communication Style & Work Environment Preferred Working Style: - Flexible work schedule - Asynchronous communication is acceptable - Weekly check-ins or overlap meetings may be required - Strong written communication skills are essential - VA should be comfortable receiving Loom/video instructions - Must be able to work independently with minimal micromanagement The client values: - collaboration, - initiative, - organization, - adaptability, - low cognitive overhead. The client specifically mentioned wanting someone who: - can execute efficiently, - understands systems quickly, - does not require excessive handholding. Preferred Candidate Qualities - Strong written English communication - Organized and detail-oriented - Tech-savvy and fast learner - Comfortable with AI tools and workflow optimization - Collaborative problem-solver - Emotionally mature and professional - Able to manage recurring administrative workflows - Comfortable working in LGBTQ+ affirming and neurodiversity-affirming environments Hours & Setup Position Details: - Ongoing role - Initial commitment: minimum 10 hours/week - Flexible schedule - Potential to expand responsibilities over time Potential Future Expansion: - Future responsibilities may eventually include short-form video editing - Additional social media support

Role Description AI FinOps Consultant/Manager is a role within FinOps CoE team responsible for deploying AI powered FinOps agents. - Design and deploy AI-powered FinOps agents for different cost governance practices such as cost reporting, anomaly management, tagging, and cost optimization. - Strengthen tagging hygiene standards and cost allocation, improving showback & chargeback across accounts/subscriptions & products, enhancing the TBM-aligned governance. - Set up and track FinOps KPIs, evidence pack & build realized savings tracker to measure the success index of FinOps. - Produce and evolve FinOps playbooks, enablement materials, and end-user accelerator artefacts. Qualifications - 6+ years of work experience with 4+ years of experience related to AI, cloud, and IT financial management. - Completed post-graduation in MBA/MMS and graduation in B.E/B.Tech. - FinOps Certified Practitioner is a must; Cloud certifications - Azure is preferred. - Hands-on experience with Microsoft Power BI & Azure Native Cost Tools in building dashboards & reports. - In-depth understanding of Azure EA & MCA Billing Mechanism and Cloud Billing Construct. - Working understanding of Payables, Amortized Cost, Discounting, Savings Plan & Reservations, Credits & Taxes in Azure billing. - Good understanding of Core Cloud services and their billing mechanism (AWS/Azure/GCP) like VM, SQL Database, AI & ML (Azure ML & Azure AI Foundry), Azure Monitoring Services, Azure Cost Management Interface, Storage (File, Block & Object) & Kubernetes (AKS). - Practical experience building dashboards on 3rd party Cloud Cost Management tools. Benefits - Flexible work arrangements to provide support, including remote work and flexible work hours. - Environment to maintain a healthy work-life balance. - Career growth programs and diverse professions crafted to support exploration of opportunities. - Valuable certifications in the latest technologies such as Generative AI.

Role Description Reliable Security Staffing LLC is on the lookout for a detail-oriented Administrative Operations Analyst to support day-to-day digital operations. This entry-level role focuses on data accuracy, system updates, and administrative support within a structured remote environment. This role is ideal for individuals who enjoy routine, organized work and value precision. - Enter, update, and maintain accurate data across internal systems and platforms - Review records for completeness, consistency, and accuracy - Prepare basic operational summaries and internal reports - Organize and securely maintain confidential digital records - Communicate with team members via email, chat, and workflow tools - Provide general administrative support to ensure smooth daily operations Qualifications - High school diploma or GED required; Associate’s or Bachelor’s degree in Business Administration, Operations, or a related field is a plus - Proficiency in Microsoft Office Suite and/or Google Workspace, with strong working knowledge of Excel or Google Sheets - Experience maintaining accurate digital records, reports, and operational documentation - Strong attention to detail and ability to follow written procedures - Ability to work independently while maintaining productivity and accountability in a remote or hybrid setting - Exposure to internal databases, CRM, or workflow tools - Experience preparing operational reports, tracking KPIs, or supporting process improvement initiatives Benefits - Competitive hourly salary - Supportive work environment that fosters professional growth and development in the field of Operational Support & Analysis Company Description Join our team at Reliable Security Staffing LLC and embark on a journey of growth and innovation.