Role Description Celigo is seeking a Lead Product Manager to lead execution of our Human-in-the-Loop (HITL) initiative. You will be accountable for making our automation platform human-centered, so automated flows and AI Agents can confidently hand off work to a human when judgment or approval is needed, provide a clear and intuitive interaction, and then seamlessly continue the workflow once the task is completed. This senior individual contributor role requires a balanced focus on two distinct customer user personas: - Empowering the "Builder" with intuitive tools to configure complex human-in-the-loop steps. - Providing the "Business User" with a frictionless experience to take action within their preferred collaboration tools. You will lead your product team through the full lifecycle of Problem Discovery, User Experience Design, and Product Delivery to ensure we ship capabilities that are valuable, usable, and feasible. You will partner with Engineering, UX Design, UX Research/Data Analytics and Content Strategy, setting a quality bar for clarity, accessibility, and trust across configuration, notifications, and task completion experiences. Qualifications - 7+ years in Product Management, specifically within SaaS, workflow automation, or B2B software. - Experience with "Builder" Tools: A track record of shipping configuration-based products, such as visual flow designers, form builders, or no-code interfaces. - Two-Sided Product Experience: Proven ability to manage complex requirements for different user personas within a single product ecosystem. - Modern Product Operating Models: Experience working in an environment that emphasizes Problem Discovery and Solution Design as precursors to high-quality Product Delivery. - Demonstrated success partnering deeply with UX Design, UX Research, and Content Strategy to deliver high trust, frictionless experiences across onboarding, configuration, and complex task completion flows. Requirements - Drive the HITL Strategy: Execute the product strategy for Human-in-the-Loop capabilities, ensuring alignment with Celigo’s broader "Agentic AI" objectives and customer needs. - AI-Enhanced UX: Leverage AI-driven insights to streamline the integration experience, specifically focusing on how AI can assist builders in configuring human-centric workflows. - Market Awareness: Conduct market research and competitive analysis to identify trends in process orchestration, stateful workflows, and the evolving role of humans in agentic and automated ecosystems. - Lifecycle Ownership: Own the full lifecycle of HITL features, defining requirements for how workflows pause, capture human input, and resume while maintaining high performance and data integrity. - Define Business Lifecycle Logic: Expand the platform capabilities to include stateful workflows—defining the logic for "pauses" (TTL, escalation paths, and triggers) and "resumes" (required data mapping, validation, and success criteria). - Requirements & User Stories: Develop detailed Product Requirements Documents and user stories for the visual form builder, task routing, and inbox experiences. - Orchestrate Product Forums: Oversee roadmap and product team sessions to align on the end-to-end user journey and experience quality, balancing user needs, accessibility, security, and scalability while guiding the team from discovery through design validation to delivery. - User Experience: Work with your product team (UX and engineering) to research and implement enhancements to improve the configuration and troubleshooting experience for both builders and end-users. - Accessibility and localization readiness: Ensure HITL experiences meet usability, accessibility, and clarity standards, including structured content patterns for forms and notifications, and localization readiness. - Lead communication between engineering, sales, marketing, and support, providing clear updates on roadmap priorities and potential technical risks. - Ensure roadmap priorities are informed by internal stakeholders while coordinating with operations teams to manage communication regarding platform updates or vendor changes. - Partner closely with UX Design, User Research, Content Strategy and Engineering teams to define HITL end-to-end experiences, ensuring a cohesive "app-within-an-app" feel in social collaboration tools (Slack and Teams). - Operate as a day-to-day triad leader with partners in Engineering, UX Design, User Research/Analytics, and Content Strategy, aligning on problem framing, success metrics, and acceptance criteria. - Partner with User Research on running structured research including usability testing of the builder and task experiences, concept validation for pause and resume mental models, and iterative prototype testing before build. - Directly engage with customers to collect feedback and communicate roadmap priorities and ensure that HITL capabilities meet real-world business needs. - Leverage customer insights and data analytics to refine functional and non-functional requirements. - Facilitate PACs to validate that our Human Review Step capabilities account for complex manual approvals and non-deterministic AI challenges. - Use AI to enhance the customer onboarding experience, simplifying the process for our builder persona to create their first human-in-the-loop flow. - Provide regular updates to senior leadership on the health of the HITL agenda and major technical or adoption risks. - Balance trade-offs between engineering investment, customer impact, user experience and technical requirements to ensure long-term stability for long-running processes. - Proactively manage risks across state-management updates, API changes, and high-concurrency performance optimizations. - Provide guidance on process orchestration and HITL domains, providing guidance and best practices for how users should manage stateful integrations at scale. - Encourage collaboration and innovation in how Celigo approaches human-machine collaboration and integration product management. - Support and mentor peers in understanding best practices for designing and maintaining high-performing, user-centric orchestration tools. - Be accountable for customer outcomes and measurable adoption across both personas (Builder and Business User), including activation, task completion, workflow success rate, and operational health of long-running HITL processes. - Use instrumentation and funnel analysis to identify drop off points, time to action bottlenecks, and configuration errors, then prioritize improvements that measurably increase successful completions and reduce support burden. - Partner with Product Marketing and GTM to define positioning, packaging, and adoption strategy for HITL capabilities, including templates, onboarding paths by persona, and enablement plans that drive repeatable customer value. Benefits - Competitive salary and performance-based bonuses. - Flexible work hours and remote work options. - Health, dental, and vision insurance. - Retirement savings plan with company match. - Professional development opportunities.

Title: Technical Product Manager Location: NYC, Miami, Florida Job Description: OptionMetrics, headquartered in New York, NY. is a dynamic and innovative technology company, a trusted provider of financial information and research derived from the option markets. We are at the forefront of developing solutions that empower businesses. Our commitment to excellence, coupled with a collaborative, forward-thinking culture, has made us the preferred choice for top-tier talent. Our data and analytics models are utilized by over 350 investment banks, hedge funds, asset management firms, and academic institutions globally, solidifying our position as a leader in the industry. OptionMetrics is seeking a Technical Product Manager to expand our team. You will have true ownership over your projects from beginning to end, with an emphasis on accountability over micromanagement. You'll work alongside a team of exceptionally creative and intelligent individuals, collaborating daily to brainstorm and implement our next generation of data and analytics information products. This position is able to be remote in the United States or hybrid, working out of our NYC or Miami, Florida office. What You'll Do - Define agile requirements, user stories, and scenarios for our development team to move our products forward - Take ownership of a selection of products, working with our business and technical leads to manage new features and opportunities - Assist QA with the definition of acceptance tests and quality checks What You've Done 3 - 5 years of experience developing epics, user stories, and requirements in an agile environment 3 - 5 years of experience as a Technical Product Manager, Business Analyst, Business Systems Analyst - Ability to handle multiple projects simultaneously while collaborating with business and technical teams to drive decisions - Problem Solver mentality - ability to identify existing/potential issues and provide solutions - Results Driven - prioritizing, taking initiative, and taking ownership - Technically savvy - understanding of various development languages and databases - Hands-on SQL knowledge - Excellent written and verbal communication skills - Bachelor's Degree in Business, Computer Science, Finance, or other related disciplines - Experience with the listed equity financial markets or options is a plus What We Offer - A collaborative environment where everyone's input makes a difference - Paid time off: Vacation, Personal, Sick days, and Holidays - 401k plan offered - Full medical and dental insurance coverage $100,000 - $150,000 a year OptionMetrics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, OptionMetrics will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

Role Description Senior Manager - Product Owner creates product roadmap and defines the strategic vision for their team driven by the overall vision. They have a deep understanding of the target market/industry and build close relationships with key stakeholders to ensure that the team’s effort is aligned with overall strategy. A Product Owner manages dependencies with other team’s functions while identifying, building and managing strategic partnership across the different teams. They work closely within their team to ensure business value and user feedback is translated into new developments when necessary. Product owners will be accountable for specific business KPIs based on the area of the product they are focused on. - End to end team output strategy from inception to production - Collaboration with stakeholders to ensure the digital vision and e-commerce products align within team strategy and requirements - Accountable for product-specific KPIs once solution enters production and communicate regular tracking to stakeholders - Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team - Maintain a backlog 3 to 4 sprints ahead of the team - Work closely with CPO to establish each product’s business value and support messaging, communication, and customer outreach as necessary - Release planning with stakeholders as well as weekly demos - Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design - Align outward facing product requirements and stakeholders Qualifications - Ability to develop methods and promote work standards among other employees of the company - Proven skills in managing staff, coaching, resolving conflicts - Strong communication skills to teach and convey messages in a professional form - Ability to create an atmosphere of trust and comfortable/efficient work environment - Belief in a non-hierarchical culture of interaction, openness to new ideas and continuous improvement - Proven knowledge of standard concepts, practices, and procedures within the retail industry - Experience working in the development of B2C e-commerce products - Strong collaborator with cross-functional teams from tech, design, and business - Experience with managing data ingestion, storage, and processing, and collaborate with data professionals to design and implement advanced analytics capabilities Benefits - Health Insurance – Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD - Provident Fund – We offer 3% provident fund - Year-end bonus – Variable and performance bonus for our employees - Gym Facilities – Fitness center, yoga room, and recreational space at our Head office - Attractive Vacation days – Minimum of 18 days annual leave - No overtime – We work 5 days a week with self-set goals and deadlines - Cool hardware – New MacBook provided - Free car parking space – No extra cost for employees who drive to work Company Description Makro PRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work. - Clear focus - Diverse Workplace (Our members are from around the world!) - Non-hierarchical and agile environment - Growth opportunity and career path

Title: Virtual Card Product Manager (Commercial Card) Location: United States Department: Treasury Solutions Job Description: The Virtual Card Product Manager is responsible for the end-to-end management, strategy, and execution of virtual card solutions within the commercial card portfolio. This role will drive product innovation, partner integration, client experience, and revenue growth while ensuring strong risk management and compliance frameworks. The ideal candidate brings a deep understanding of payments, commercial card products, and product management best practices. Key Responsibilities - Own the full product lifecycle for virtual card solutions, including strategy, roadmap, development, launch, and ongoing optimization. - Define and execute product roadmap aligned with business objectives, client needs, and market trends in commercial card and payments. - Drive commercialization of virtual card capabilities including buyer-initiated payments, virtual card for travel, mobile virtual card and embedded payment use cases. - Partner with internal stakeholders (Sales, Treasury, Risk, Operations, Technology) to deliver scalable and competitive solutions. - Collaborate with external partners including networks, processors, fintechs, and platforms (e.g., ERP, AP automation providers). - Identify and prioritize product enhancements based on client feedback, market intelligence, and performance analytics. - Lead business case development, pricing strategies, and revenue optimization initiatives (interchange, rebates, and fees). - Ensure product compliance with regulatory, network, and internal risk standards, including fraud prevention and controls. - Monitor product performance through KPIs (volume growth, client adoption, spend penetration, approval rates, fraud metrics). - Support sales enablement through product training, messaging, and client-facing materials. - Drive innovation in emerging payment capabilities such as tokenization, real-time payments integration, and embedded finance. Qualifications - Minimum 5+ years of experience in product management, payments, or commercial card solutions. - Strong knowledge of virtual card products, accounts payable (AP) automation, and B2B payment flows. - Experience working with payment networks (Visa/Mastercard), processors, or fintech partners. - Demonstrated ability to manage products end-to-end and deliver measurable business outcomes. - Strong analytical skills with experience leveraging data and AI to drive decision-making. - Excellent stakeholder management and cross-functional collaboration skills. - Experience with APIs, integrations, and digital product delivery preferred. - Bachelor’s degree required Key Skills & Competencies - Deep understanding of commercial card economics and value proposition - Product strategy and roadmap development - Payments ecosystem knowledge (issuers, acquirers, gateways, fintechs) - Strong communication and presentation skills - Ability to operate in a fast-paced, highly regulated environment - Customer-centric mindset with focus on client experience and usability - Strong knowledge and understanding of AI tools Pay Transparency The salary range for this position is $125,000-$145,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits . Required Skills - Business Savvy - Curiosity - Customer Alignment - Customer Intelligence - Customer-Centricity - Digital Strategy - Financial Inclusion - Fostering Inclusion - Industry Insight - Innovation - Motivating Others - Organizational Knowledge - Persistence and Tenacity - Pricing Model and Strategy - Product Development - Product Improvement - Product Knowledge - Product Management - Quality Assurance (QA) - Risk Assessment - Technical Credibility - Valuing Diversity and Inclusion​ About Us Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information Job Info - Job Identification47056 - Job CategoryProduct Specialists - Degree LevelBachelor's Degree - Job ScheduleFull time - Job Shift1st - Locations 200 Station Drive, Westwood, MA, 02090, US 101 Delancey Street, New York, NY, 10002, US 6 Corporate Drive, Shelton, CT, 06484, US One Citizens Bank Way, Johnston, RI, 02919, US - Working Hours40 - Career Site CategoryCommercial Banking