Bilingual Customer Support Specialist - Overnights Pay from $30 to $35 per hour with significant growth and earning potential! Includes $4 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 Fast, friendly and customer focused. As a Uline Overnight Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Full-Time Hours: Friday - Tuesday, 9 PM to 5:30 AM Training Hours - Days: Monday - Friday, 8:30 AM - 5 PM (approximately 6 - 7 months) Why Customer Service at Uline? Learn: In-depth training helps you sharpen communication and problem-solving skills. Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. Connect: Build strong relationships in our collaborative in-person setting with regular team events. Position Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline's best solutions. Help customers navigate Uline's website and online ordering. Minimum Requirements Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern facilities. First-class fitness center and nearby walking path. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-JW2 #LI-CA001 (#IN-CACS) #ZR-CACS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

• Deliver excellent customer support and manage support requests from initial logging through to closure within published SLAs (Service Level Agreement’s) • Obtain broad knowledge of all products and existing customer customizations • Triage inbound support requests can communicate with customer and partners • Analyse technical issues and provide training, resolution, and/or escalation to Level 2 as appropriate • Collaborate with other team members to create and update both customer facing and internal documentation • Create and modify business processes relating to customer support • Act as customer advocate within Unifyr to ensure that Unifyr always achieves excellent customer satisfaction ratings.

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: What You’ll Do: The occupational therapist plans, organizes, collaborates and directs home care services. They are experienced in occupational therapy, with emphasis on community health education/experience. The professional therapist builds from the resources of the community to plan and direct services to meet the needs of individuals and families within their homes and communities in accordance with home care regulations and payer guidelines. More Specifically: •    Assumes responsibility to coordinate patient care for assigned temporary caseload including but not limited to: appropriate delegation to COTA staff and supervision provided by COTA staff, patient condition change visits, and completion of OASIS time points. Accepts accountability for patient satisfaction scores and quality of care outcome measure results. •    Completes and documents an initial assessment of patient and family to determine home care needs. Provides a complete physical assessment and history of current and previous illness(es).Develops a patient specific plan of care, which establishes goals incorporating therapeutic, preventive, and rehabilitative actions. Includes the patient and the family in the planning process. •    Initiates the plan of care and makes necessary revisions as patient status and needs change. •    Initiates appropriate preventive and rehabilitative therapy procedures. Administers medications and treatments as prescribed by the physician. •    Counsels the patient and family in meeting therapy and related needs. •    Respects and supports patient and family’s cultural beliefs and values, individual needs, health goals and treatment preferences. •    Provides health care instructions to the patient as appropriate per assessment and plan of care. •    Instructs, supervises and evaluates home health aide care provided every two (2) weeks as necessary. •    Helps manage episode of care or coordination of care with the primary disciplines in accordance with evolving occupational therapy needs and continued eligibility for services. •    Identifies discharge planning needs as part of the care plan development and implements prior to discharge of the patient. •    Communicates with the physician regarding the patient’s needs and reports any changes in the patient’s condition; obtains/receives physician’s orders as required. •    Attends regular case conferences and team meetings per Clinical Manager and as needed. •    Communicates with team COTA when delegating appropriate visits. •    Communicates with other team disciplines and community providers to coordinate the care plan (i.e. insurance case managers, high risk case managers, elder services, protective service, etc). What You’ll Need: •    Graduate of an accredited program in Occupational Therapy. •    Licensed, certified Occupational Therapist with current licensure to practice therapy in the state of Massachusetts •    Active American Health Association BLS •    Minimum 2 year’s experience preferred •    Oasis experience preferred What You’ll Get: •    A highly competitive salary & benefits package, including generous PTO, 403(b), and tuition reimbursement •    A reasonable geographic territory with strong clinical support resources •    A highly inclusive, diverse team that values the input of all staff to provide excellent patient care Pay Range: $64,064.00 USD - $86,221.60 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

• Manage clearing roaming related transactions between Customers/Clearing houses • Reconcile and validate TAP IN and TAP OUT files • Ensure timely analysis and resolution of customer service tickets • Maintain effective handling of DCH modules, Dual IMSI, and resolving failed files • Perform regular clean-up of pending locations and folders • Execute migration activities including Pre-OIR and Final OIR generation • Monitor and resolve internal system alarms in line with KPI requirements • Support User Acceptance Testing (UAT) for client requests • Recycling of old data with proper Customer and TAM approvals • Contribute to successful ISAE Type 1 and Type 2 audit compliance