Title: Field Support Representative Diagnostics, Athens, GA Location: Athens United States Job Description: Veterinary Technicians and Practice Managers working as a Field Support Representative (FSR) for Diagnostics, will work collaboratively with an internal team to develop strategies and maintain your customer accounts through education and other customer-centric solutions. No two days are the same, and you'll spend your time in the field building relationships, solving problems, and supporting customer success. This is a highly dynamic, customer-facing role where you will visit customers daily, adjust your schedule as needed to support customer events, and occasionally accommodate visits to emergency practices. Why this role matters: We build some of the most innovative products in the veterinary diagnostics industry, solutions that help keep pets healthy and happy. Veterinarians rely on our Field Support Representatives to ensure they are using these tools effectively and to resolve technical challenges when they arise. We're looking for individuals who: - Are strong communicators - Have strong organizational skills - Are empathetic and collaborative - Are customer-focused team players Learn more about Field Support opportunities: https://careers.idexx.com/us/en/field-support-representatives In this role: - You'll travel up to 75% of the time (5+ days of car travel per week and 6-8+ overnights per month); weekend hours and weekday overtime may also be required - You would install and train the staff in the clinic on the best way to use IDEXX Analyzers (e.g. ProCyte, Catalyst One, SediVue, InVue) - You'll support critical customer visits, providing onsite technical troubleshooting when things don't go according to plan - You'll work remotely from a home-based office - You'll utilize a wide array of programs to plan and strategize your customer visits, enabling you to serve as a true IDEXX Ambassador and be viewed by your customers as a trusted partner - You'll manage your schedule based on the unique attributes and needs of your customers, while also keeping a focus on your own professional development and growth What you need to succeed: - 3+ years of experience working in a veterinary practice or similar work experience - Familiarity with IDEXX products - Valid driver's license and acceptable driving record required - Residency in the Athens, GA area and willingness to travel within this territory and occasionally outside of this territory as needed (if outside the territory, self-relocation would be required) - Ability to build and maintain relationships to gain confidence and trust from others - Strong communication and ability to collaborate with customers, management, and peers - Planning and prioritization skills, to make quality, timely decisions - Effective listening skills, to discover customer needs and adapt your approach and demeanor to different situations - Comfort learning and using technology such as computers, tablets and smart phones (computer networking experience is a plus) - Ability to perform the physical aspects of the role, including extending and reaching with hands and arms, using hands and fingers to handle, squeeze, twist and manipulate objects, controls and tools; plus, occasionally climbing, balancing, bending, stooping, kneeling or crouching; and lifting, moving, and carrying up to 60 pounds - Specific vision abilities including close vision, color vision, depth perception, and the ability to adjust focus - Hearing acuity sufficient to effectively communicate with customers and employees via telephone and in person - Ability to effectively communicate in English with customers and team members - Ability to travel and work within assigned area, drive car for extended periods, and work and/or have contact with animals What you can expect from us: - Hourly rates targeting $30 -$35 per hour, based on experience - Opportunity for annual cash bonus - Health / Dental / Vision Benefits day-one - 5% matching 401k - On-the-job training and career advancement opportunities - Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, foundation donation matching, company car and more - A dynamic and exciting career that utilizes your veterinary practice experience and technical skills, allows you to travel, meet new people, expand your knowledge and skill set, all while positively impacting the lives of pets and their owners - To consistently meet new people and building relationships with our customers - - Continued growth within your position through comprehensive training programs Why IDEXX: We're proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a collaborative global workforce. Our culture is one that embraces challenges and encourages learning and discovery. At IDEXX, you'll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Knowing our work makes a meaningful impact on the health and well-being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you'll find it here. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-FSR

Title: Customer Service Representative Job Description: time type Full time posted on Posted 4 Days Ago job requisition id R10092194 R10092194 Customer Service Representative (Open) Location: Plumsteadville, PA (SGHCLS) - Healthcare - Industrial spec gas How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for a Customer Service Representative in Plumsteadville, PA! We are looking for you ! - Monday - Friday 8:00 AM - 4:30 PM; Hybrid Schedule (3 days office; 2 days remote) - Sign On Bonus and/ Or Referral Bonus (If applicable) - Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance. - Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. - Early Access: Your benefits start after just 30 days of employment Recruiter: Natasha Smith | natasha.smith@airgas.com | - Answer incoming phone calls - primary customer contact for all inquiries. - Provide price and delivery information for phone inquiries. - Recommend and sell companion products (regulators, manifolds, safety equipment, etc.) on each quote issued. - Recommend products for approved customer applications. - Follow up with written quotations in accordance with procedures. - Enter customer orders in accordance with proper procedures. - Review and process orders and quotation requests. - Process new customer applications and changes to existing customer account information. - Direct inside sales support for one or more assigned Sales Representatives. Provide information for follow up with customers as necessary. - Foster understanding and resolve customer feedback. Issue Return Good Authorizations and facilitate communication between customer, production, lab and management to provide timely resolution of all shared issues. - Expedite existing orders at customer’s request. - Proactively advise customers of problems with order as soon as information is received. Verify manufacturing capabilities within the region and within the company. - Collaborate with production, lab, shipping, and sales departments to ensure customer satisfaction. - Act as a supportive bridge in communicating customer’s expectations to the rest of the organization. - Provide SDS sheets and proof of delivery when requested. - Ideally, you bring the ability to perform technical evaluation of orders for all catalog products. - Facilitate processing and delivery of rush orders. - Communicate and coordinate orders with special customer requirements. - Partner with Sales Representatives on account development strategies - Identify opportunities for new customer products. Understand and be able to explain the customer's application of products. - Follow up on all leads and customer requests as received. Assist with special projects and reports as required. - Support the resolution of customer payments of all invoices according to billing terms. Routinely review customer accounts to proactively bring account receivable issues to alignment. - Maintain customer profiles and product cross reference for all customers. Ensure information is current and accurate. - Maintain a clean, organized and safe environment. - Complete all training activities successfully and on time. Are you a MATCH? - High School Diploma or equivalent required; Bachelor's degree preferred. - 3-5 years in a customer service environment. - Ability to understand technical issues. - Demonstrated skills for handling customer complaints and complex situations. - Proven excellent interpersonal communication skills. - Computer literacy and MS office experience a must. - Ability to apply independent judgment in a wide variety of situations. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability Benefits We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose. Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. California Privacy Notice

Title: Customer Service Rep Job Description: Location: Greenville, SC, US, 29615 Archdale, NC, US, 27263 Arden, NC, US, 28704 Company: Hubbell Incorporated Job Overview The Customer Service Representative II is an experienced customer support professional responsible for managing customer inquiries, resolving issues, and supporting team and department service goals. This role requires strong communication skills, the ability to work independently under moderate supervision, and collaboration with internal teams to ensure timely and accurate order fulfillment while maintaining high levels of customer satisfaction. Hybrid – Remote on Mondays and Fridays; in-office Tuesday through Thursday A Day In The Life - Respond to customer inquiries, concerns, and complaints via phone, email, and other service channels - Provide accurate information regarding products, policies, procedures, order status, and inventory availability - Process customer orders, changes, and cancellations with attention to detail - Identify alternative or substitute products when requested items are unavailable - Track and meet service-level expectations, including responsiveness and follow‑up - Collaborate with Sales, Marketing, Quality, Manufacturing, and Operations to resolve customer’s order issues - Communicate special order requirements such as expedited shipping, delivery constraints, and unique customer needs to ensure accurate fulfillment - Support team and maintain accurate documentation within SAP and Salesforce - Provide research and problem‑solving to resolve customer inquiries, issues, and discrepancies in a timely and accurate manner What will help you thrive in this role? - Associate degree or equivalent combination of education and experience - Minimum of 2–3 years of customer service experience in a business or call center environment - Ability to manage a high volume of inquiries across multiple channels - Microsoft Office: Excel and Word preferred - Salesforce experience preferred - SAP experience preferred Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Electrical Solutions Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.

Title: Healthcare Customer Service Representative - Remote Location: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY. United States Job Description: Overview About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: - Paid Training - Competitive Wages - Full Benefits (Medical, Dental, Vision, 401k and more) - Paid Time Off - Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY. Responsibilities Your Responsibilities Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. - Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns - Calmly attempt to resolve and de-escalate any issues - Escalate interactions when necessary and appropriate - Respond to requests for assistance and/or possible processing payments - Track all call related information for auditing and reporting purposes - Provide feedback on call issues - Upsell if required Qualifications We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: - High School Diploma or equivalent. - Minimum of 6 months of customer service experience. - Must be 18 years of age or older. - Ability to type at least 25 words per minute. - Comfortable with desktop computer systems and have general knowledge of Windows-based systems. - Customer service and/or sales experience preferred. - College degree preferred but not required. Key Competencies: - Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. - Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. - Communication: Outstanding communication, listening, and analytical skills. - Organizational Skills: Strong organizational and problem-solving skills. - Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. - Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. - Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. - Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Work from Home Requirements: - Internet Requirements: - Minimum subscribed download rate equal or exceeds 15.0 Mbps - Minimum subscribed upload rate equal or exceeds 5.0 Mbps - ISP must have no packet loss and ping under 50ms - Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN - Proof of internet speed required - Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets