Title : Senior Full Stack Engineer, Solve Voice Location: Austin United States Job Description: Job Description Senior Full Stack Engineer, Solve Voice Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We're seeking a Senior Full Stack Engineer to build the real-time voice AI product that makes live conversations feel natural and reliable. Your work will reduce latency, improve conversation flow, and make voice interactions an effective channel for AI-driven support. What you'll be doing - Design and implement backend services powering real-time voice conversations, focusing on latency, reliability, and observability. - Build integrations for telephony, WebRTC, real-time audio processing, and external AI/speech services. - Ship end-to-end product features across backend systems and user-facing web experiences when required. - Improve platform reliability and performance: monitoring, tracing, autoscaling, and failure recovery. - Address real-time interaction challenges such as turn-taking, interruptions, responsiveness, and graceful handoff to humans. - Partner with product and design to deliver voice experiences that feel polished and human. What you bring to the role - Solid backend fundamentals with experience designing APIs, async systems, and scalable integrations. - Hands-on experience with real-time systems (WebRTC, WebSockets) or telephony protocols. - Product-driven engineering mindset - you ship user-facing features and care about UX quality. - Ability to debug and optimize latency and reliability issues in production systems. - Enjoys cross-functional collaboration with product, design, and ML/speech teams. Basic qualifications - 3+ years building production software, with significant backend engineering experience. - Experience with real-time or event-driven systems (WebRTC, SIP, streaming APIs). - Proficiency in Python or equivalent backend languages and async architectures. Preferred qualifications - Experience with telephony stacks, SIP, media servers, or speech/ASR/TTS integrations. - Familiarity with LLMs, speech models, or conversational AI production infrastructure. - Experience on fullstack teams shipping both backend and frontend user experiences. - Expertise in diagnosing performance and reliability issues under real-time constraints. The US annualized base salary range for this position is $145,000.00-$217,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer.

Title: Staff HPC Engineer Location: San Francisco, CA (Hybrid) Biohub is the first large-scale initiative bringing frontier AI models, massive compute, and frontier experimental capabilities under one roof. We're building a general-purpose system to accelerate scientific discovery, integrating frontier AI models, biological foundation models, and lab capabilities, with the ultimate goal of curing disease. Our technology powers scientists around the world, translating AI capabilities into tools that accelerate research everywhere. The Team The HPC Engineering team is part of the AI Compute Platform organization at Biohub, a non-profit research lab committed to open science and open-source AI. We own the design, operation, and reliability of hybrid GPU AI clusters that power frontier AI biology research: protein language models, genomic foundation models, and scientific reasoning systems built to be shared. Our infrastructure supports day-to-day AI researcher workflows. The team works at the intersection of AI tooling, distributed systems, HPC, and frontier AI, debugging deep AI infrastructure problems and building AI systems critical to the entire AI organization. The Opportunity We seek a Staff HPC Engineer to help lead the evolution of our advanced computing infrastructure into a next-generation hybrid HPC and AI platform. This role will help shape strategy, architecture, and operations for high-performance computing resources — including cutting-edge GPUs, large-scale storage, and high-speed networks — while enabling transformative science through AI and machine learning at scale. You will design, implement, and optimize a unified HPC-AI ecosystem blending on-prem Slurm-managed clusters, cloud GPU resources, and containerized environments. This hybrid environment will power everything from traditional HPC workloads to large AI training jobs, generative model development, real-time inference, and data-intensive pipelines. The successful candidate will be a thought leader in HPC infrastructure , capable of partnering with scientists, computational biologists, and software engineers to translate complex research needs into high-impact computing solutions. You will also foster adoption of emerging AI tools, and ensure our systems can scale to meet the demands of next-generation biomedical research. What You'll Do HPC Engineering - Build and support a hybrid HPC-AI environment with large-scale on-prem compute/storage and elastic cloud GPU clusters (Coreweave, AWS, GCP). - Architect and optimize environments for large-scale AI training and tuning, and low-latency scientific workloads. - Integrate MLOps and model deployment pipelines into HPC infrastructure, ensuring reproducibility and efficiency. - Implement advanced resource scheduling and orchestration (Slurm, Kubernetes, SUNK) optimized for mixed HPC and AI workflows. Operational Excellence - Support researchers with job optimization, GPU utilization best practices, and performance tuning for AI and HPC applications. - Evaluate, deploy, and maintain AI/ML software stacks (e.g., PyTorch, TensorFlow, Hugging Face, RAPIDS) and HPC toolchains. - Ensure robust data ingest, analysis, and management capabilities for AI and HPC workloads, including integration with parallel file systems and object storage. Collaboration & Enablement - Work with diverse science teams to translate research requirements into hardware/software solutions, from experimental design through publication. - Promote best practices for AI model training, validation, and deployment in shared computing environments. - Foster a culture of shared learning by running internal workshops on HPC-AI tooling (e.g., VS Code remote dev, containerization, MLOps workflows). What You'll Bring Essential - Bachelor’s or advanced degree in Computer Science, AI/ML, Data Science, Systems Engineering, or related field. - 10+ years building and managing HPC infrastructure, with significant experience integrating AI/ML workloads. - Proven track record architecting environments for large-scale GPU AI training and inference in hybrid on-prem/cloud environments. - Deep expertise with HPC scheduling (Slurm), container orchestration (Kubernetes), and cloud GPU services. - Strong hands-on experience with AI frameworks (PyTorch, TensorFlow, JAX) and distributed training strategies (Horovod, DeepSpeed, Ray). - Knowledge of MLOps best practices, including CI/CD for ML, model registry, experiment tracking, and performance monitoring. - Exceptional ability to collaborate with multidisciplinary teams and communicate complex technical concepts clearly. - Demonstrated leadership in guiding infrastructure teams, influencing organizational strategy, and fostering adoption of new technologies. Technical - Advanced Linux systems administration, HPC networking (Infiniband, Ethernet), and storage systems administration (VAST Lustre, Weka and ZFS) - Cloud platform expertise (Coreweave, AWS, GCP) including GPU provisioning, storage, and networking for AI workloads. - Proficiency in automation tools (Terraform, Ansible, Puppet), containerization (Docker, Singularity), and orchestration frameworks. - Strong experience debugging and troubleshooting hardware across the stack (network, GPU, compute and storage systems). - Strong scripting/programming skills (Python, Bash) and familiarity with version control (Git). - Experience integrating AI LLMs, AI coding assistants, and custom model development into HPC workflows. Compensation The San Francisco, CA base pay range for a new hire in this role is for a Staff HPC Engineer 214,000–$268,000 and for a Senior Staff HPC Engineer $241,000–$300,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. This position may be eligible to participate in our discretionary annual performance bonus program. Bonus eligibility and targets are determined in accordance with our total rewards philosophy and may vary by role. Better Together As we grow, we’re excited to strengthen in-person connections and cultivate a collaborative, team-oriented environment. This role is a hybrid position requiring you to be onsite for at least 60% of the working month, approximately 3 days a week, with specific in-office days determined by the team’s manager. The exact schedule will be at the hiring manager's discretion and communicated during the interview process. Benefits for the Whole You We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. - Provides a generous employer match on employee 401(k) contributions to support planning for the future. - Paid time off to volunteer at an organization of your choice. - Funding for select family-forming benefits. - Relocation support for employees who need assistance moving If you’re interested in a role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role. #LI-Hybrid

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. 職務内容 先端DRAM半導体製品において, 生産技術部門 DRYエッチプロセスの一員として, 量産技術改善から生産技術• 管理を横断的に担い, ものづくりを推進する役割になります。 業務詳細 安全トレーニングを受講し, マイクロンの安全ポリシーに従い業務を遂行してもらいます。 生産技術部門DRY グループ内において, Process＆Equipment担当エンジニアの役割を担います。 Process＆Equipment担当エンジニアは, より高い生産性と高品質の量産技術の確立に向けて, 多角的に活動し, 業務• 改善を進めて行きます。 良品率の改善や管理システムの改善, 生産性向上の改善を進めて行く必要があります。 また, 新規最先端装置の導入や改修もサポートし, より生産計画の向上を進めて行きます。 開発製品の導入時には, 製品や生産技術の問題点を洗い出し, 関連部門と連携しながら, 量産化を実現して行きます。 DRY内において, 装置担当エンジニアや, 他のプロセス担当エンジニア, そしてシフト勤務に従事するテクニシャンと, コミュニケーションをとり, 改善活動を牽引する。 日々の問題から, 長期的なプロジュクトまで参画しながら, 上司, チームメンバーそして関係者への報告を行う。マイクロンの海外生産拠点と技術交流にも参加して, 情報の共有から, 標準化を進めて行きます。 要件（全て満たしている必要は無い）• 先端の技術に興味を持ち, 仕事に前向きに取り組むことができる。• 課題を整理し, 解決できる能力を有する。• 関係部門と協議しプロジェクトを補佐する能力を有する。• 社内外の人とコミュニケーションを円滑に取ることができる。• Microsoft Office (Excel, PowerPoint, Word) などのソフトウェアを使用できる。• 自己管理（業務, 健康）ができる。• 物理化学, 機械, 電気等の基礎知識について, 大学卒業以上の知識を有することが望ましい。 GJS: E1 and above Fab Engineer 1 to Fab Engineer 4 About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_japan@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. 職務概要 ATE （ Alpha Technology Engineering ） Photo Lithography プロセスにおけるプロセスエンジニアとして, 担当する Photo 工程の管理をはじめ, プロセス条件の最適化, トラブルシューティング, ならびに歩留まり• リワーク• サイクルタイム改善活動の支援を担います。また, 次世代テクノロジーノードにおいては, 技術開発（ TD ）フェーズから量産フェーズへの円滑かつ正確な移管を, 定められたスケジュール内で責任をもって遂行するテクノロジートランスファーの役割を担います。そのため, TD および量産チームにとどまらず, 設備, 購買, Facility チーム, さらには他 Fab との連携も含め, 良好な関係を構築し, 部門横断• 拠点横断でのコラボレーションを推進していくことが重要なミッションの一つとなります。 Job description As a process engineer in ATE (Alpha Technology Engineering) Photo Lithography, this role is responsible for managing assigned photo processes, optimizing process conditions, troubleshooting issues, and supporting improvement activities related to yield, rework, and cycle time. In addition, for next-generation technology nodes, this position is responsible for executing technology transfer from the Technology Development (TD) phase to the high-volume manufacturing (HVM) phase accurately and smoothly within defined schedules. To accomplish these goals, it is essential to build strong working relationships and promote effective collaboration not only with TD and manufacturing teams, but also with equipment, procurement, and facility teams, as well as with other fabs across the organization. 職務内容 担当工程の需要プロセスパラメーター（寸法, 重ね合わせ, 欠陥, 再工事率, サイクルタイム等）の管理 歩留り改善をはじめ, 各種改善活動をサポートもしくは牽引（Cpk, コスト, サイクルタイム等） 次世代テクノロジーノードの, 量産サイドまたは他Fabへの展開 Responsibilities and Tasks - Manage key process parameters for the assigned manufacturing process, including critical dimension (CD), overlay, defects, rework rate, and cycle time. - Support or lead various continuous improvement activities, including yield improvement, process capability (Cpk), cost reduction, and cycle time improvement. - Support the deployment and technology transfer of next-generation technology nodes to high-volume manufacturing and/or other fabs. 要件• 分析に基づく問題解決スキルを持っている。• チーム内外の関係者と適切なコミュニケーションがとれ, 連携した業務の遂行が出来る。• テクニカルな話題を理解, 発表, 教育, 開発を行う能力がある。• 各種プログラミングスキル, データベースに関する基本的な理解。• Digital skill (Script , RPA , Tableau) 作成の基本的な理解。• 時間管理, マルチタスク能力を持ち合わせている。• Microsoft Office （ Excel/Word/Power point ）スキルを有する。• 英語による基本的なコミュニケーションスキルを有する（日常会話レベルもしくはそれ以上） Required Skills and Qualifications - Strong problem-solving skills based on data analysis. - Ability to communicate effectively with internal and external stakeholders and execute work in collaboration with cross-functional teams. - Ability to understand technical topics and to explain, present, train, and contribute to technical development activities. - Fundamental knowledge of programming languages and databases. - Basic understanding of digital skills and tools, such as scripting, RPA, and Tableau. - Strong time management skills with the ability to handle multiple tasks simultaneously. - Proficiency in Microsoft Office applications (Excel, Word, PowerPoint). - Basic English communication skills (daily conversational level or above). About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_japan@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.