• Develop, plan, coordinate and deliver training curriculum and development programs for SP sales employees • Lead the training process end-to-end including needs analysis, content development, training delivery • Collaborate with Human Resources and Education departments to coordinate comprehensive product-focused sales training curriculum • Lead new hires through their onboarding journey and ensure their comprehension and confidence • Maintain a calendar of new hire training to ensure alignment with employee success • Build relationships with sales colleagues and leadership • Deliver instructional content and certify sales team product knowledge • Partner with the Education team to communicate science and key selling messages of SP products • Create high-quality content including fact sheets, instructional videos, and audio guides • Ensure ongoing training and program reinforcement

Role Description We are looking to appoint an additional Operations Trainer/Assessor to develop, implement, and deliver learning, training, assessment, development activities, and programmes covering all roles within OPA sites primarily in Scotland. OPA operates within the MAH industry and is engaged in the operational and maintenance management of a number of UK Oil Fuel Depots, and oversees strategic assets owned by the MOD. The primary focus of this role is assuring all safety critical tasks/roles and Asset Technical posts operating within our COMAH regulated sites, ensuring the competency of staff and contractors, are improved, maintained, and ensure compliance with regulations. This newly created role will also coordinate and manage the apprenticeship programme within our organisation. The role will require the post holder to support the Competence Assurance Manager / Human Resources Director with the ongoing implementation and expansion of the Competence Management System, and any other HR related programmes. The post holder is required to have excellent knowledge of current learning and development processes, educational, accreditation structures, competency-based assessment techniques, and regulatory training practices relevant within the High Hazard Industry. Extensive travel to our UK sites will be a regular feature of this role, with some overnight stays. Therefore, a full (preferably clean) driving licence is essential for the successful candidate. There may also be occasional overseas travel when required. Responsibilities - Coach, develop and coordinate the Depot Assessors to ensure that they are assessing to the same standard at all times. - Lead the IQA (Internal Quality Assurance) process with regards to standardisation meetings and future CPD requirements. - Support CMS implementation in areas/facilities not yet engaged with the program, or not meeting established goals. - Identify high level training and development opportunities for failed assessments. - Work with stakeholders to attain expected competency standards. - Implement training and competence solutions, including the delivery of in-house training. - Measure and evaluate training and competence solutions to determine effectiveness and return on investment. - Analyse Training Evaluation Feedback and take action where issues are identified. - Communicate progress monthly and quarterly regarding apprenticeship recruitment and development. - Engage with functional leaders to align competency assurance with overall business goals. - Recommend, develop, and implement new procedures to improve effectiveness of training and development. - Support the identification of training needs where capital development programmes are in place. - Assist Depot Managers to update and develop Training material including Operating Manuals, Operating Procedures and ABLs (Activity Based Learning). Qualifications - Experienced Operations Trainer / Assessor. - Relevant degree or equivalent level qualification in Training & Development. - Minimum level 4 qualification in an Operational (Process) or Engineering related discipline or equivalent. - Strong working knowledge and experience of competence management systems, competency based assessment, learning and training within Major Accident Hazard Industries. - Passionate about competency, training, and human performance. - Ability to assess organisational needs and develop innovative strategies that align with business objectives. Requirements - Project Management. - A minimum Level 4 Professional accreditation / qualification in Engineering or equivalent with working knowledge and experience. - A Minimum Level 4 Professional accreditation / qualification in Training and Development. - A1 Assessor Qualification (or Equivalent). - V1 Internal Quality Assurance Qualification (or Equivalent). - IOSH Working Safely (or equivalent). - Train the Trainer (or similar qualification) or relevant experience as a Trainer. - Must understand business drivers and how various functions interact within the organisation. - Good knowledge of external funding support arrangements and apprenticeship levy funding. - MS Office Application Proficient. - Ability to build strong internal and external business relationships. - Ability to influence and drive change. - Excellent organisational skills – self starter. - Ability to deal with ambiguity and strong personalities. - Excellent interpersonal/presentation skills – must be able to engage at all levels of the organisation, and with external elements such as Auditors, Regulators, and Contractors. Benefits - 30 days Holiday [Plus Bank Holidays]. - 4 x annual salary life assurance [after probation] & Group Income Protection Policy. - Generous Pension Scheme. - Group Healthcare Scheme (permanent staff only). Company Description The Oil & Pipelines Agency is a Public Corporation formed by the Oil and Pipelines Act 1985. Our current primary purpose is to manage, operate and maintain 6 Naval OFD’s (Oil Fuel Depots) and 1 Petroleum Storage Depot in the UK, as well as overseas, on behalf of the MOD. We currently have around 200 employees in the UK.

• Design and develop on-demand, video-based, instructor-led, virtual-instructor-led, and blended learning courses and programs for CSG Forte software solution offerings and applications • Review technical documentation and existing course materials, and interview SMEs for the purpose of developing instructional materials • Collaborate with end users to define and identify business procedures and establish content and documentation • Collaborate with Subject Matter Experts (SMEs) to collect and interpret information • Utilize and update training materials using CSG Quality and Document Control requirements • Delivers train-the-trainer programs for CSG Forte staff and job-specific trainers as required • Develop positive relationships with stakeholders and team members • Actively develops CSG Forte product knowledge • Network with key contacts within CSG Forte to gather feedback on product enhancements and learning content • Design, develop, and deliver web content, user guides, and end-user training materials • Deliver blended learning solutions (web-based training, instructor-led training) as necessary • Maintain the accuracy of all documentation.

• Support the delivery and embedding of Clinical Training and Education in Region (Benelux) • Build knowledge, confidence and competence to drive clinical excellence and help to achieve increased uptake of Omnipod • Deliver new product launch training in region to Internal teams • Delivery of education programmes for internal clinical and sales teams in region • Deliver digital, virtual and face to face training in both group and individual settings • Creation of educational material and use of the Veeva Medical Review (MLR) framework for approval of content • Assess and support Certified Pod Training and CSMs in skills needed to be effective • Collaborate with Sales Excellence, Clinical Teams, Marketing, Medical Affairs, Market Access • Deliver the Education strategy plan in region