• Leading the successful performance of a portfolio of service contracts with federal government customers • Managing the entire contract lifecycle, from contract award and kickoff, ongoing operations and eventual contract closeout • Supporting onsite contract program managers managing day-to-day operations by providing oversight, support and corporate knowledge • Focusing on the delivery and support in a specific capability area, customer agency or regional area • Supporting business development efforts providing technical expertise or customer knowledge in capability briefs, proposal efforts or customer meetings

Role Description Our remote operations team is currently seeking organized and customer-focused individuals to join us as Services Planning Coordinators. In this role, you'll support clients by helping manage travel arrangements, tracking important planning details, and assisting with coordination tasks to help ensure trips are prepared accurately and efficiently. This opportunity is ideal for individuals who enjoy communication, organization, and working independently in a flexible remote environment. Whether you're bringing experience from customer support, hospitality, administration, or starting a new path, onboarding and ongoing training are provided. - Assist clients with travel requests, schedules, and trip preferences - Coordinate travel-related services including accommodations, transportation, cruises, activities, and excursions - Research available options and compare selections using approved booking and supplier systems - Monitor reservation details and help organize confirmations and itinerary information - Respond to client inquiries through email, phone, and online communication tools - Support itinerary changes, booking revisions, and follow-up assistance as needed - Maintain accurate records and organized client documentation within internal platforms - Stay updated on destination information, supplier promotions, and current travel offerings - Participate in virtual onboarding sessions, team trainings, and development programs Qualifications - Strong communication and customer support skills - Ability to multitask and stay detail-oriented in a remote setting - Comfortable working independently and managing responsibilities efficiently - Familiarity with email, online platforms, and basic computer applications - Reliable internet access and professional communication habits - Positive attitude with willingness to learn new systems and processes - Interest in travel, coordination, hospitality, or administrative support roles - Must be at least 18 years of age - Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions Benefits - Fully remote work opportunity - Flexible scheduling options - Step-by-step onboarding and training resources - Ongoing mentorship and professional growth support - Access to supplier partnerships, booking platforms, and travel tools - Eligibility for travel-related perks, discounts, and incentive programs - Advancement opportunities within a growing remote organization

• Own the 3-year strategic vision, operational roadmap, and day-to-day execution of the Care Navigator Team to support Lyra's enterprise growth. • Leverage business intelligence, predictive analytics, and performance insights to elevate service quality, customer experience, and operational consistency at scale. • Establish and scale service excellence frameworks and KPIs grounded in lean methodologies and continuous improvement. • Drive services margin improvement through rigorous cost optimization, resource forecasting, and the strategic deployment of process automation/AI enablement. • Partner closely with Commercial leadership to align service delivery with key requirements, and with Clinical/Product/Tech to ensure seamless service readiness for new product launches. • Foster a transparent, high-accountability culture that inspires frontline teams, celebrates data-driven decision-making, and maintains high employee engagement through organizational change.

Role Description Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on the lives of others? Look no further! We’re seeking dedicated individuals to match with an up-and-coming team in a financial services position aimed at protecting families. - Make a Difference: Join a team dedicated to protecting families and children through financial services, providing peace of mind and security to those who need it most. - Work from Home: Enjoy the convenience and flexibility of working remotely, allowing you to create a comfortable and productive work environment while balancing your personal commitments. - Opportunity for Growth: Grow with a company that values your potential and provides opportunities for advancement, allowing you to build a rewarding career while making a meaningful difference in the lives of others. - Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life’s uncertainties with confidence. - Integrity: Uphold the highest standards of integrity in all aspects of your work, ensuring that every interaction with clients is based on honesty, transparency, and trustworthiness. Qualifications - Genuine desire to help others and make a positive impact on their lives. - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. - Integrity and ethical conduct in all professional dealings. Company Description Global Elite Empire Consultants is a third-party recruiter, not an insurance agency. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.