• Own the 3-year strategic vision, operational roadmap, and day-to-day execution of the Care Navigator Team to support Lyra's enterprise growth. • Leverage business intelligence, predictive analytics, and performance insights to elevate service quality, customer experience, and operational consistency at scale. • Establish and scale service excellence frameworks and KPIs grounded in lean methodologies and continuous improvement. • Drive services margin improvement through rigorous cost optimization, resource forecasting, and the strategic deployment of process automation/AI enablement. • Partner closely with Commercial leadership to align service delivery with key requirements, and with Clinical/Product/Tech to ensure seamless service readiness for new product launches. • Foster a transparent, high-accountability culture that inspires frontline teams, celebrates data-driven decision-making, and maintains high employee engagement through organizational change.

Role Description Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on the lives of others? Look no further! We’re seeking dedicated individuals to match with an up-and-coming team in a financial services position aimed at protecting families. - Make a Difference: Join a team dedicated to protecting families and children through financial services, providing peace of mind and security to those who need it most. - Work from Home: Enjoy the convenience and flexibility of working remotely, allowing you to create a comfortable and productive work environment while balancing your personal commitments. - Opportunity for Growth: Grow with a company that values your potential and provides opportunities for advancement, allowing you to build a rewarding career while making a meaningful difference in the lives of others. - Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life’s uncertainties with confidence. - Integrity: Uphold the highest standards of integrity in all aspects of your work, ensuring that every interaction with clients is based on honesty, transparency, and trustworthiness. Qualifications - Genuine desire to help others and make a positive impact on their lives. - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. - Integrity and ethical conduct in all professional dealings. Company Description Global Elite Empire Consultants is a third-party recruiter, not an insurance agency. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Role Description As a Sr. Client Services Analyst with Numerator, you’ll be a vital member of Numerator focusing on supporting a core set of clients via ad-hoc projects/custom analyses. Your responsibility is to guide client users on Numerator’s Insights platform and leverage our consumer panel set to execute and deliver analytical insights and recommendations to our customers. Clients include Numerator’s Fortune 100 and fast-growing strategic customers that span CPG, Retail, Electronics, Durable Goods, and Quick-Serve Restaurants. How You’ll Spend Your Time - Guide client users on Numerator’s Insights business intelligence platform to navigate the system, interpret results, and design reports to answer their key business questions. - Leverage Numerator’s proprietary consumer panel and resulting data to execute and deliver analytic insights and recommendations to Numerator's customers that drive increased sales and improved marketing effectiveness. - Develop a deep understanding of Numerator data, solutions and services including their key differentiators versus legacy approaches and competing offerings. - Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers and blog posts. Qualifications - Bachelor’s degree or 3 or more years relevant experience. - Desired CPG experience in Brand Marketing, Market Research, Category Management, and/or Shopper & Consumer Insights roles, or experience as a service provider to these functions. - Understanding of both syndicated and household panel data (Nielsen and/or IRI). - Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, IRI, NPD, Dunnhumby). - Working knowledge of Business Intelligence software such as Microstrategy, Tableau, QlikView, or Business Objects. - Skilled at developing relationships with clients to become a trusted and value-added business partner. - Excellent oral and written communication skills. - Strong presentation skills, particularly with customers or prospects present. - Proven analytic skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to derive results from insights. - Proven track record of delivering high-quality results in a timely manner. Requirements - The salary range for this role is $73,000 - $80,000/year + Bonus. Company Description

Role Description At Gallagher, we’re looking for a Senior Commercial Lines Client Service Associate to join our team in Sacramento, CA. In this role, you’ll help clients solve challenges and deliver tailored insurance solutions. You’ll work closely with colleagues to ensure every client interaction is meaningful and impactful. This is your chance to be part of a team that values collaboration, growth, and service excellence. You’ll play a key role in supporting our clients and ensuring their needs are met. From helping with renewals to processing certificates of insurance, you’ll handle important tasks that keep our operations running smoothly. You’ll also collaborate with team members to improve workflows, nurture client relationships, and maintain accurate data. Your work will directly contribute to delivering high-quality results and meeting compliance standards. - Contribute to the renewal process by delivering timely and high-quality solutions to support client retention and satisfaction. - Support New Business activity via handling of new business applications, compiling client information, and preparing high quality and accurate proposals for potential clients. - Process certificates of insurance and ensure all client and policy data is up-to-date in Gallagher’s systems. - Work with Client Service and Production teams to improve processes, meet goals, and maintain high productivity standards. - Conduct regular audits to ensure compliance with regulations and service standards. - Use Gallagher’s technology to enhance productivity and deliver quality results. - Manage multiple priorities effectively, ensuring all tasks are completed on time. - Build strong relationships with clients and their representatives, ensuring they feel supported and valued. Qualifications - A high school diploma or GED. - Minimum of 1+ years relevant work experience. - Proficiency in Microsoft Office. - A desire to build relationships and deliver results. - Adaptability and resilience in managing shifting priorities. - A collaborative mindset to work with teams across Gallagher. Requirements - Preferred qualifications include an associate's degree, professional certification, or equivalent training. - Experience in managing client relationships. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...