Role Description In this role, you will connect with individuals who have requested information about supplemental benefit programs, schedule virtual consultations, and guide them through their available coverage options. Warm leads are provided, allowing you to focus on supporting clients rather than searching for prospects. - Connect with individuals who have expressed interest in learning about benefit programs - Schedule and conduct virtual consultations with clients via Zoom - Match individuals and families with appropriate life, accident, and supplemental coverage options - Guide clients through the enrollment process with professionalism and clarity - Maintain accurate and compliant digital records - Participate in weekly team calls, training sessions, and performance coaching - Collaborate with teammates to share best practices and support team success Qualifications - Strong communicators who are comfortable speaking with clients virtually - Self-motivated professionals who enjoy working independently - People-focused problem solvers who enjoy helping others - Tech-comfortable candidates familiar with tools such as Zoom and CRM systems - Individuals legally authorized to work in the United States - Access to a Windows-based laptop or desktop computer with reliable internet Benefits - 100% remote work environment — work from anywhere in the United States - Flexible scheduling - Warm leads provided — no cold calling or prospecting - Weekly pay via direct deposit - Training and licensing support - Health insurance premium reimbursement - Monthly and quarterly performance bonuses - Leadership development and advancement opportunities - Supportive, collaborative team culture Company Description With more than 70 years of service, AO Globe Life partners with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial futures of working families across the United States. Our remote-first organization focuses on service, leadership development, and meaningful career opportunities. Ready to Apply? If you’re ready to build a flexible remote career where you can grow professionally while helping families access important benefits, apply today and learn more about joining our team.

• Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems • Foster positive relationships by delivering prompt and courteous support • Support customer satisfaction and long-term engagement by ensuring effective resolution of issues • Maintain a professional and empathetic approach in all customer interactions • Work collaboratively with colleagues and leadership to achieve team objectives • Share insights on recurring challenges and suggest opportunities for process or service improvements.

Role Description Wir suchen für die Überlassung an unseren Kunden, die Siemens Healthineers, eine:n Customer Care Center Agent (m/w/d) für unseren Standort 1210 Wien, ab sofort für 38,5 Std./Woche. - Telefonische und schriftliche Bearbeitung von Kundenanfragen im Bereich Medizintechnik - Kundenorientierte Klärung von Sachverhalten und Lösungsfindung - Disposition von Service- und Wartungsterminen (Tickets, Dispatching, Eskalationen) - Koordination und Klärung von/mit Sub- und Transportdienstleistern - Aktive Mitwirkung an der Weiterentwicklung des Customer Care Centers - Pflege der Wissensdatenbank Qualifications - Abgeschlossene Ausbildung (kaufmännisch/technisch) oder vergleichbare Erfahrung - Mehrjährige Berufserfahrung in der Kundenbetreuung oder Logistik - Sicherer Umgang mit IT-Systemen (MS Office, SAP, Ticketing-Tools) - Englisch in Wort und Schrift - Ausgeprägte Kommunikations- und Koordinationsfähigkeit - Proaktive und lösungsorientierte Persönlichkeit Requirements Je nach konkreter Qualifikation und Berufserfahrung ist ein Bruttomonatsgehalt von mindestens EUR 3348,62 vorgesehen (dieses übersteigt jedenfalls das kollektivvertragliche Mindestgehalt). Die letztgültige Gehaltsvereinbarung treffen wir im Rahmen eines persönlichen Gespräches. Benefits - Handy - Homeoffice - Kantine - Parkplatz

Role Description Mercier Consultancy MD is seeking motivated Spanish-Speaking Customer Experts to join our team supporting Imperial Brands in Greece. This position involves delivering outstanding customer service and support to Spanish-speaking clients, helping them with inquiries related to Imperial Brands' products and services. Key Responsibilities - Provide professional and friendly customer support to Spanish-speaking customers via phone, email, and chat. - Resolve product-related inquiries, order issues, and provide detailed information about Imperial Brands' offerings. - Maintain accurate records of customer interactions and transactions in the CRM system. - Collaborate with internal teams to address and resolve complex customer concerns. - Stay updated on Imperial Brands products, promotions, and policies to provide accurate information. - Contribute to improving customer service processes and overall customer satisfaction. Qualifications - Fluency in Spanish (spoken and written) is mandatory; proficiency in English is an advantage. - Experience in customer service, ideally within FMCG or related industries. - Excellent communication skills and a customer-focused approach. - Ability to work efficiently in a fast-paced, team-oriented environment. - Familiarity with CRM software and digital communication tools. - Willingness to relocate to Greece. - Strong problem-solving abilities and attention to detail. Benefits - Competitive Monthly Salary - Fully Paid Training - Fully Paid Relocation Package - Monthly Performance Bonus - Health Insurance - 2 Extra Salaries Per Year - And Much More... Company Description