• Support business development initiatives across the eastern region through existing distributor partnerships. • Partner closely with distributor leadership and field sales teams to support growth initiatives and salon expansion. • Identify opportunities to increase brand presence and overall business performance within existing territories. • Build and maintain strong partnerships with distributor owners, leadership teams, DSCs, and salon partners. • Collaborate with internal sales, education, marketing, and operations teams to execute initiatives and support distributor strategies. • Analyze regional performance trends, opportunities, and competitive activity to support business planning and decision-making. • Support key salon partnership opportunities and strategic account development within distributor territories. • Represent Maria Nila at distributor meetings, industry events, educational events, and salon visits. • Support product launches, promotions, and strategic initiatives throughout the region. • Maintain strong communication and visibility with distributor and salon partners across the territory. • Travel regularly throughout the eastern United States and select regions of Canada, with travel expected to be approximately 50% or more.

• Support business development initiatives across the western region through existing distributor partnerships. • Partner closely with distributor leadership and field sales teams to support growth initiatives and salon expansion. • Identify opportunities to increase brand presence and overall business performance within existing territories. • Build and maintain strong partnerships with distributor owners, leadership teams, DSCs, and salon partners. • Collaborate with internal sales, education, marketing, and operations teams to execute initiatives and support distributor strategies. • Analyze regional performance trends, opportunities, and competitive activity to support business planning and decision-making. • Support key salon partnership opportunities and strategic account development within distributor territories. • Represent Maria Nila at distributor meetings, industry events, educational events, and salon visits. • Support product launches, promotions, and strategic initiatives throughout the region. • Maintain strong communication and visibility with distributor and salon partners across the territory. • Travel regularly throughout the western United States and select regions of Canada, with travel expected to be approximately 50% or more.

Role Description We are seeking a highly motivated and high-energy Business Development Representative / Outbound Appointment Setter to serve as the driving force at the top of the sales funnel. This role is focused entirely on outbound prospecting and appointment generation rather than closing deals. You will be responsible for aggressively prospecting cold B2B leads within assigned territories, navigating objections, and booking qualified appointments for the executive sales team to close in person. The ideal candidate thrives in high-volume outreach environments, enjoys the challenge of cold calling, and is energized by achieving daily appointment goals. Key Responsibilities - Execute a high daily volume of outbound cold calls, emails, and text messages to targeted B2B prospects - Navigate gatekeepers and overcome objections to secure qualified appointments - Pitch facility maintenance and janitorial services confidently and conversationally - Maintain disciplined and consistent follow-up sequences across multiple touchpoints - Send professional follow-up emails and marketing materials immediately after prospect conversations - Coordinate and manage scheduling calendars for local sales executives to ensure smooth appointment flow and travel timing - Maintain accurate CRM records, lead statuses, and pipeline activity - Systematically cycle through assigned territories every 2–3 months for continued outreach - Research and identify new decision-makers within target organizations - Update CRM data with accurate and relevant contact information - Log detailed notes from conversations to ensure sales executives are fully prepared before meetings - Prepare and submit weekly and monthly sales activity reports - Track outreach volume, pipeline performance, and appointment conversion rates - Communicate consistently with leadership regarding pipeline progress and territory activity Qualifications - Proven outbound B2B cold calling and appointment-setting experience is required - Exceptional verbal and written English communication skills - Strong cultural awareness and ability to communicate confidently with U.S.-based business owners - Experience using CRM systems and sales outreach/dialer platforms - Ability to move fluidly off-script and handle objections naturally - Strong conversational and relationship-building skills - Highly organized with excellent follow-through and attention to detail - Comfortable working in a fast-paced and performance-driven environment Preferred Traits - Competitive and goal-oriented mindset - Resilient under pressure and motivated by achieving targets - Positive and energetic personality despite frequent rejection - Self-motivated and capable of maintaining urgency throughout the workday - Reliable, proactive, and highly disciplined Key Performance Indicators (KPIs) - Outbound Calls: 100+ outbound calls per day - Appointments Booked: Minimum of 1 qualified appointment per day (5 per week) Training & Onboarding We invest heavily in the success of our team members. During onboarding, you will participate in a structured training and development program that includes: - Reviewing mandatory training videos and educational content related to the industry and services - Participating in owner-led coaching and role-play sessions - Attending call monitoring and feedback sessions to improve conversion performance - Continuous training focused on objection handling, communication, and appointment-setting techniques Why Join? - Be part of a fast-growing company that values hustle, resilience, and performance - Earn uncapped commission opportunities on top of your base salary - Receive direct coaching and continuous sales development from experienced leadership - Play a critical role in driving company growth by generating qualified business opportunities

• Drive new business development across Singapore and India • Own and deliver revenue targets for consulting services • Identify and penetrate target sectors (e.g., corporates, MNCs, ESG-driven firms) • Engage client POCs: C-suite, HR leaders, D&I leaders, ESG, transformation teams • Position Dignitea’s offerings in: Diversity & Inclusion programs, Culture transformation, Leadership capability building • Lead full sales cycle: prospecting → discovery → proposal → closing • Enable consultants to grow long-term partnerships with key clients • Engage current clients • Identify upsell and cross-sell opportunities across consulting and training engagements • Develop go-to-market strategies for India expansion • Build partnerships with ecosystem players (ESG networks, industry bodies) • Represent Dignitea at conferences, panels, and thought leadership events • Provide client insight for consulting/delivery teams to shape client solutions • Feed market insights into service offerings and positioning