Role Description As the Senior Systems Engineer (SSE) you will primarily focus on project planning and design, implementation, documenting, and supporting a wide variety of client IT projects and initiatives. Strong customer relations and follow-up to ensure that service has been completed to customer's satisfaction are a must. You’ll need to be a team player, yet work well independently, and have excellent verbal and written communication skills. You will collaborate with Project Managers (PMs) and System Engineers (SEs) to implement and deploy IT solutions, while mentoring SEs on the technology stack and providing guidance on Engineering Execution Plans and project delivery best practices. Qualifications - At least 5 years of experience that is directly related to the duties and responsibilities specified - Certifications including Microsoft Role Based Certifications, CCNA/CCNP, VCP, etc. - Ability to communicate professionally, in English, both written and orally - Ability to write business correspondence and process procedures - Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Requirements - Deploy advanced technical solutions including but not limited to new deployments and service modifications - Maintain minimum billable utilization of 75% - Provides excellent support to customers remotely or onsite as needed - Execute complex migrations and configurations - Communicates both internally and externally to progress, issues and scope changes needed - Able to pivot and provide solutions when plans do not meet the requirements - Provides input and recommendations to the team to assist with project creation and planning - Demonstrated knowledge of networking both physical and virtual - Demonstrated knowledge of cloud solutions (AWS, Azure or OCI) - Demonstrated knowledge of MDM Solutions (Intune/Autopilot) - Demonstrated knowledge of Virtualization, clustering, and high availability - Designs and build GPOs to enforce policy across organizations - Ability to install and configure virtual machine hosts - Ability to build Cloud servers and connect to on-premises machines - Configuration of AAD and DirSync to O365 - Ability to troubleshoot advanced applications and servers - Advanced building of networking configurations and firewall policies - Advanced understanding and design of AD structures and permissions - Understanding of clusters for various services - Advanced understanding of DNS both internally and externally - Expertise in windows configurations and services - Advanced understanding of O365 licenses, rules, configurations, and functionality Benefits - Medical, Dental and Vision coverage for employee and family - 401k + company-matched contributions 4% match on 5% contribution - no vesting period! - Group Term Life and Accidental Death and Dismemberment coverage (company provided) - Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) - Health Savings Account (HSA) Options / PPO Options - Employee Assistance Program - Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays - Education Reimbursement Program - Generous Employee Referral Program - cash bonus for successful referrals! - Dynamic Recognition and Rewards - Clear Promotion and Advancement Tracks - Work with Industry-Leading Talent

Title: Applications Systems Specialist I - Temporary Position Location: Raleigh, NC, USA Job Description: Full time job requisition id JR-115918 Agency Department of Information Technology Division Position Number Grade DT10 About Us The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT’s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet. Description of Work Salary Range $7.25 - $168.27 This position may be eligible for hybrid remote work in accordance with state policy and the agency’s remote work program but does require weekly onsite work. Are you ready to take the next step in your career? We currently have an opening for an IT Applications Systems Specialist I. This is a temporary supplemental position with North Carolina Department of Information Technology. Key Responsibilities: • Configure, deploy, monitor, and continuously tune the Web Application Firewall stack to strengthen application-layer defenses and support secure service operations • Assist with Zero Trust and access‑control policies, including API and Workers security reviews, rule updates, and enforcement across environments • Lead and participate in customer meetings, present security findings clearly, and act as a confident representative of the security team About the Division: The NCDIT Web Application Firewall Team manages enterprise-scale protections for a variety of state and local government public-facing web assets. This position will work to promote this service offering as well as maintain its day-to-day operations. This team is part of a larger Digital Solutions team at NCDIT with a variety of web development related responsibilities. Knowledge Skills and Abilities/Management Preferences The following Management Preferences are not required, but applicants that possess these skills are preferred: - Strong client-facing communication skills with the confidence to lead or participate in customer meetings - Ability to translate complex technical security concepts into clear, accessible language for non-technical stakeholders - Professional presence and interpersonal skills in a remote, video-first work environment. Strong written and verbal communication skills Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and four years of progressive experience in business application consulting or development OR Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and five years of progressive experience in business application consulting or development OR High School or General Education Development (GED) diploma and eight years of experience in business application consulting or development; or an equivalent combination of education and experience EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

• Daily travel to client sites throughout the North Orange County area, with up to 100% local travel during the workweek • Supporting two client sites per day in approximately four-hour blocks • Participation in a rotating on-call schedule is required • Occasional after-hours support may be needed based on client demands • Work hands-on as well as remotely with the latest technology in multiple environments • Engage clients to understand their technology needs and enhance their technology efficiencies

• Collaborate with stakeholders to design, develop, and update instructional content that supports training objectives. • Transform complex or technical content into clear, engaging, and visually polished learning experiences. • Design and develop instructional materials including ILT, VILT, eLearning (WBT), videos, and job aids. • Convert existing training content into updated, learner-friendly formats. • Apply strong technical writing and visual design principles to learning materials. • Work within established templates and style guidelines to ensure consistency and quality.