Role Description This is a remote position. Virtual Rockstar is hiring a full-time Medical Virtual Assistant (Neurological Rehab Appointment Setter) on behalf of a growing neuro-focused outpatient rehabilitation clinic. This is a dedicated outbound appointment-setting role focused on building genuine relationships with prospective and past patients through thoughtful, empathetic phone conversations — not transactional cold-calling. The primary goal is to help patients with neurological conditions access care while supporting the clinic’s continued growth. This role is ideal for someone who is naturally relationship-driven, emotionally resilient, highly organized, and genuinely passionate about helping individuals with neurological conditions such as stroke, traumatic brain injury (TBI), multiple sclerosis (MS), and Parkinson’s disease. Key Responsibilities - Outbound Appointment Setting & Relationship Building - Make outbound calls to Facebook leads, Google leads, and past patients to schedule evaluations and appointments. - Conduct thoughtful, relationship-based phone conversations focused on building trust and rapport. - Follow up consistently with prospective and past patients without being overly transactional or aggressive. - Handle objections empathetically while maintaining professionalism and persistence. - Schedule qualified patient evaluations directly onto the clinic calendar. - Maintain detailed follow-up tasks and callback commitments within the CRM system. - CRM & Documentation Management - Maintain accurate call notes and CRM hygiene within Go High Level (GHL). - Track outreach efforts, follow-up schedules, and patient interactions carefully. - Submit detailed end-of-day reports using the provided reporting template. - Review call recordings and continuously improve communication and outreach performance. - Ensure all patient data and communications remain organized and confidential. - Team Collaboration & Workflow Support - Participate in weekly coaching and performance review meetings. - Attend team meetings with video on at all times. - Communicate consistently with the clinic owner and team through Slack and Loom. - Demonstrate initiative, accountability, and willingness to improve through feedback and coaching. Qualifications - Experience in appointment setting, patient coordination, outbound calling, or relationship-based sales. - Strong English communication skills with a warm, empathetic, and confident phone presence. - Highly organized with strong CRM discipline and attention to detail. - Ability to work independently and follow through consistently on callback commitments. - Comfortable handling rejection and maintaining positive energy throughout the day. - Experience using CRM systems such as Go High Level or similar platforms strongly preferred. - Healthcare, physical therapy, or neurological rehabilitation experience is a plus. Requirements - Comfortable using time-tracking software and maintaining accurate daily work logs as part of the team workflow. - Reliable internet setup with a professional camera and quality headset for team meetings and coaching sessions. - Genuine interest in neurological rehabilitation and supporting patients with conditions such as stroke, TBI, MS, or Parkinson’s disease. - Strong relationship-building approach focused on empathy, trust, and meaningful conversations rather than aggressive sales tactics. Benefits - Competitive salary commensurate with experience. - Opportunities for professional development and growth. - Work in a dynamic and supportive team environment. - Make a meaningful impact by helping to build and strengthen families across the Globe.

• Make high volume outbound calls to warm leads • Qualify prospects and identify buying intent • Set appointments for closers • Follow up with leads across the pipeline • Utilize CRM systems to track activity • Attend daily sales meetings and coaching sessions • Study sales calls and improve performance • Collaborate with closers and leadership • Hit and exceed appointment targets consistently

Role Description The Hospice Admissions Coordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Admissions Coordinator processes patient referrals, coordinates the admission of patients, and enters patient admission data after all requirements of hospice have been met. This role will provide remote support to our programs serving R12 Hospice: Maine, Connecticut, Virginia, New Hampshire, Massachusetts, and New Jersey. The schedule will be Fridays: 4pm - 8pm, and Saturday and Sunday 8am - 6pm Eastern Standard Time. Position Specific Responsibilities - Attends and participates in staff meetings, educational programs and community events, as requested. - Communicates identified needs and potential solutions to supervisor. - Receives and processes referrals from physicians, patients, families, friends, and community. - Contacts physicians to secure an order for admission. - Contacts insurance companies for pre-certification authorization. - Schedules appointments with patients and families for informed consents and the RN assessment visit. - Explains hospice services and benefits to patients, family members, and significant others, if needed. - Informs appropriate team members of time of appointments. - Completes admission process according to agency/corporate policy. - Ensures proper notification of admission to assigned interdisciplinary team (IDT) and ancillary providers. - Enters admission data into a third-party system. - Ensures patient chart, ensuring all documentation is signed and dated and turns chart over to Team Coordinator. - Markets referral sources. - Contacts long term care staff, hospital staff, and physicians to promote hospice services. - Provides back-up support for Hospice Care Consultant. - Documents marketing contacts, as directed. - Performs other duties as assigned. Qualifications - High school diploma or GED required. - Bachelor's degree preferred. - Two (2) to three (3) years of related experience and/or training strongly preferred. - Experience communicating with physicians, nurses and other healthcare personnel highly preferred. - Experience in insurance and Medicare/Medicaid billing and reimbursement preferred. Requirements - Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. - Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. - Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Physical Demands and Work Environment The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Benefits - Estimated salary range $15.00 - $33.88 / hour. Actual salary will vary by geographic location and experience. - Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. - Career Development: Access leadership pathways, mentorship, and personalized professional development. - Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. - Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. - Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. - A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Company Description At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Role Description Du bist die erste Stimme, die neue Apotheken zu uns bringt. Die meisten Interessenten kennen Blue bereits – durch frühere Zusammenarbeit, Ads, Webinare oder Social Media. Deine Aufgabe: aus diesem Interesse qualifizierte Erstgespräche machen, die unser Vertriebsleiter dann zum Abschluss führt. - Outbound-Telefonie mit halbwarmen Leads – kein Kaltakquise-Dschungel, viele kennen uns bereits - Erstansprache von Apothekeninhabern – ruhig, souverän und auf Augenhöhe - Qualifizierung von Bedarf und Terminierung von Erstgesprächen - Saubere Dokumentation der Gespräche im CRM (Pipedrive) Qualifications - Wir suchen keine Drücker. Wir suchen Persönlichkeiten, die am Telefon Ruhe und Souveränität ausstrahlen – und gleichzeitig ein sympathisches, verbindliches Auftreten mitbringen. - Erfahrung im B2B-Outbound oder Telefonvertrieb erwünscht, kein Muss - Ruhiges, souveränes Auftreten am Telefon – auch bei Ablehnung - Strukturierte und selbstständige Arbeitsweise - Bereitschaft, für eine gewisse Zeit aktiv Akquise zu betreiben – mit dem Wissen, dass Entwicklung möglich ist - Sehr gutes Deutsch in Wort und Schrift Benefits - 1.000 € Fixum + variable Vergütung: 25 € pro erschienenem Termin, 150 € pro Abschluss - Verdienstaussicht: 2.000–7.000 €/Monat – je nach Performance - 100% Remote, volle Flexibilität bei der Zeiteinteilung - Direkte Zusammenarbeit mit dem Gründer – kein Zwischenmanagement, keine Politik - Halbwarme Leads: viele Interessenten kennen Blue bereits - Bewährtes Gesprächsskript und strukturiertes Onboarding vom ersten Tag an - Festanstellung oder Freelance – beides möglich - Entwicklungsmöglichkeit: bei konstanter Performance Aufstieg zum Setter & Closer - Möglichkeit zur Mitarbeit an weiteren Projekten und vertrieblichen Themen