Role Description Point is looking for a high-performing partnerships leader to help drive the next phase of growth in our servicing partnerships channel. This role is designed for someone who thinks like an owner, operates with strong commercial judgment, and approaches partnerships as long-term strategic growth levers rather than transactional sales channels. As Senior Partnerships Manager, Servicing, you will lead the development and expansion of mortgage and consumer loan servicer partnerships that accelerate adoption of Point’s home equity solutions and contribute directly to revenue growth. Success in this role requires a deep understanding of: - Incentive alignment - Distribution strategy - Operational realities - Long-term partnership economics You will work cross-functionally across Product, Growth, and Leadership teams to identify high-leverage opportunities, improve go-to-market alignment, and strengthen Point’s market positioning within the servicing ecosystem. Your responsibilities - Own and expand enterprise-level relationships with mortgage and consumer loan servicers to drive long-term revenue growth and scalable distribution. - Lead partnership opportunities end-to-end, from sourcing and negotiation through activation, adoption, and expansion. - Identify high-impact distribution opportunities by evaluating borrower economics, operational friction, retention dynamics, and commercial viability. - Develop partnership strategies that improve conversion efficiency, origination lift, and long-term value creation. - Build executive alignment and multi-threaded relationships across servicing organizations, including strategic sponsors and operational champions. - Collaborate cross-functionally to strengthen go-to-market execution, improve activation strategy, and influence product direction. - Pressure-test assumptions, evaluate execution risk, and identify scalable partnership motions that create durable business impact. - Translate market insights, stakeholder feedback, and ecosystem dynamics into actionable recommendations and measurable outcomes. - Create clarity in ambiguous environments and drive initiatives forward with accountability, prioritization, and sound judgment. Qualifications - 7+ years of experience developing and scaling partnerships with mortgage or consumer loan servicers. - Proven track record of driving onboarding success, revenue acceleration, and long-term partner expansion. - Deep understanding of servicing economics, incentive structures, operating models, and embedded distribution mechanics. - Strong commercial intuition with the ability to identify unseen opportunities, challenge assumptions, and assess tradeoffs thoughtfully. - Demonstrated ability to independently drive outcomes across ambiguous, cross-functional environments. - Exceptional communication, executive presence, and stakeholder management skills. - High ownership mindset with a reputation for building alignment, earning trust, and delivering measurable business outcomes. - Curious, adaptable, and energized by solving complex problems with incomplete information. - Existing relationships within mortgage servicing or consumer loan servicing organizations are strongly preferred. - Open to exceptional enterprise SaaS sellers, particularly those with experience driving enterprise adoption and conversion within freemium or product-led growth environments. Benefits - Generous health benefits: Comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). - Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. - Flexible remote and onsite work: Support for fully remote work and an amazing in-person environment in downtown Palo Alto, CA HQ. - Fully paid parental leave: Supplement state Paid Family Leave (PFL) for 100% of regular base pay, plus additional paid leave and transition time. - Equity: Meaningful equity to share in the value created. - Financial wellness: 401K retirement plans, life insurance, and disability coverage. - Extra work/life benefits: Monthly stipends for internet, mobile plans, wellness perks, home office reimbursement, and company-provided equipment. Location Requirement This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Equal Opportunity Employer Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Role Description Buscamos un gestor de catálogos altamente proactivo y orientado a resultados para unirse a nuestro equipo. El objetivo principal de este rol es gestionar, escalar y resolver todas las incidencias operativas en Amazon Seller Central y Vendor Central, asegurando que las cuentas de nuestros clientes funcionen sin interrupciones. El candidato ideal no solo espera respuestas, sino que provoca soluciones utilizando rapidez, criterio técnico y herramientas de Inteligencia Artificial para optimizar los procesos de Resolución. - Gestión Integral de Casos: Apertura, seguimiento y cierre de tickets en Amazon (Seller/Vendor Support) para resolver problemas de catálogo, bloqueos, envíos, variaciones, Brand Registry, entre otros. - Resolución Proactiva: Investigar la causa raíz de las incidencias y persistir ante el soporte de Amazon hasta obtener una solución efectiva, evitando respuestas genéricas o cierres prematuros de casos. - Uso de IA para Soluciones: Utilizar herramientas de Inteligencia Artificial (ChatGPT, Gemini, etc.) para redactar apelaciones persuasivas, interpretar políticas complejas de Amazon y encontrar soluciones técnicas rápidas. - Comunicación Activa: Mantener informados a los Growth Managers sobre el estatus de sus casos de forma constante y clara. - Documentación: Mantener un registro organizado de los casos abiertos, tiempos de respuesta y resoluciones obtenidas. Qualifications - Mentalidad Resolutiva: Capacidad para trabajar bajo presión y con KPIs de rapidez en la resolución. - Habilidades de Comunicación: Excelente redacción y oratoria. Debe ser capaz de explicar problemas complejos de forma sencilla. - Valorable manejo de herramientas de IA: Para optimizar el trabajo diario. - Valorable experiencia: Gestionando casos en Amazon Seller Central o Vendor Central. - Idiomas: Español y valorable Inglés escrito avanzado.

Role Description This position will be managing the Physician Coding teams for Radiology, ED and Critical Care. You will be managing a coding staff as well as being a liaison to coding vendors. - Manage all department coding and charge entry activities including coding of reports as required. - Create and execute physician education program on proper documentation to maximize overall reimbursement to include residents, fellows, and faculty. - Act as Department representative to UCPC Compliance Group and ensure Department adheres to all policies set by this group. - Follow-up on all billing related issues including addressing TES edits. Qualifications - Experience in managing coding teams. - Knowledge of coding standards and compliance regulations. - Strong communication skills. Requirements - Proven experience in a healthcare coding environment. - Ability to work collaboratively with various stakeholders. - Detail-oriented with strong analytical skills. Benefits - Opportunity for professional development and career growth. - Access to world-class healthcare resources. - Supportive team environment.

• Hold and maintain CQC registration as Registered Manager; take direct responsibility for the regulated service • Ensure the service meets all fundamental standards, including Regulations 9, 12, 17, 18, 19 and 20 • Lead preparation for CQC inspections; produce evidence portfolios and coordinate inspection-readiness activities • Submit all statutory notifications accurately and on time • Maintain and continuously improve the service's regulatory compliance records and quality audit programme • Set and embed clinical standards for dementia care across the regulated service • Lead the design and review of complex dementia care plans, risk assessments and mental capacity assessments • Act as the clinical authority on dementia best practice — advising carers, families and the wider team • Develop and deliver dementia-specific training and competency frameworks for the carer workforce • Champion person-centred, life story-based approaches to dementia care across all client interactions • Oversee the clinical governance framework: audits, care plan reviews, incident investigation, complaints management • Chair the weekly CQC and MDT meetings; ensure actions are followed up and outcomes documented • Lead safeguarding investigations in line with local authority and CQC expectations • Maintain oversight of medication management, manual handling competencies and complex care protocols (PEG, trache, spinal care) • Ensure all records in PASS and clinical systems are accurate, contemporaneous and audit-ready • Lead clinical supervision, appraisals and performance management for the nursing and clinical team (Nursing Lead, clinical coordinators) • Oversee carer recruitment compliance in line with Regulation 19 and Schedule 3; ensure all fitness-to-practice checks are robust • Design and deliver mandatory training, induction and ongoing CPD for carers on the regulated pathway • Support the Head of Recruitment in ensuring carer quality standards are upheld at the point of onboarding • Participate in complex family consultations and clinical assessments for high-acuity or complex dementia enquiries • Support the introductory-to-regulated transition pipeline: identify clients suitable for regulated service and work with the account management team to facilitate transition • Contribute to the sales and partnerships narrative — including supporting clinically credible content for partner outreach and family communications • Provide clinical input into product development and technology roadmaps to improve the quality of the care experience • Represent Hometouch externally at clinical events, partner meetings and with referral sources such as NHS discharge teams, memory clinics and OTs • Produce monthly and quarterly quality and compliance reports for the CEO and board • Contribute to the CQC Outstanding evidence file and self-assessment on an ongoing basis • Flag material clinical risks, near misses or systemic concerns to the CEO and Nominated