• Provide Epic product function, design, and build expertise and experience needed for successful product implementation. • Serve as the primary resource dedicated to application design, validation, and build within assigned area. • Assesses current state, designs and implements future-state workflows by interacting with department representatives to analyze business/operational needs, and translates these into proper system configuration. • Provide demonstration of system functionality creates and submits regular status reports to immediate Lead Analyst/Project Manager/IT Leadership as assigned. • Coordinate/facilitate organizational meetings and attends weekly team meetings to discuss team and project related activities, issues, changes, communications, and updates. • Develop, support, and maintain documentation and procedures as needed and provides training to other IT staff and user clients as appropriate. • Troubleshoot problems identified by team members and end-users, analyzes and coordinates system changes, and implements approved changes based on customer-designated priorities. • Review and test build and new releases/enhancements prior to implementing in the production environment, and maintain established guidelines related to build standards (logs/tracks issues, naming and numbering conventions, build trackers etc.) and Change Control processes. • Collaborate with Principal Trainers in the design and development of role-based training programs to support the workflows to be implemented, and assists with training of end-users on proper use of the system. • Provide expertise and experience to the development of activation plans, application activation tasks, and production environment readiness. • Provide on-site support as needed during Go-live/Downtime events.

• Provide Epic product function, design, and build expertise and experience needed for successful product implementation. • Serve as the primary resource dedicated to application design, validation, and build within assigned area. • Assess current state, design and implement future-state workflows by interacting with department representatives to analyze business/operational needs, and translates these into proper system configuration. • Provide demonstration of system functionality creates and submits regular status reports to immediate Lead Analyst/Project Manager/IT Leadership as assigned. • Coordinate/facilitate organizational meetings and attends weekly team meetings to discuss team and project related activities, issues, changes, communications, and updates. • Develop, support, and maintain documentation and procedures as needed and provides training to other IT staff and user clients as appropriate. • Troubleshoot problems identified by team members and end-users, analyzes and coordinates system changes, and implements approved changes based on customer-designated priorities. • Review and test build and new releases/enhancements prior to implementing in the production environment, and maintain established guidelines related to build standards (logs/tracks issues, naming and numbering conventions, build trackers etc.) and Change Control processes. • Collaborate with Principal Trainers in the design and development of role-based training programs to support the workflows to be implemented, and assists with training of end-users on proper use of the system. • Contribute to preparation of testing scripts, performs unit/system/integrated testing tasks in a structured manner, and appropriately documents test results. • Provide expertise and experience to the development of activation plans, application activation tasks, and production environment readiness. • Provide on-site support as needed during Go-live/Downtime events.

• Produce policy research, commentaries, and other written products that address key issues in technology policy. • Be entrepreneurial in identifying value added policy projects with existing teams. • Researching federal, state, and local technology policy issues. • Support team members in working with elected officials and government managers and interested stakeholders who are seeking to implement meaningful technology policy changes • Other duties as assigned

• Researching and summarizing various components of state and local transportation policy and operations to support our research and implementation efforts • Writing policy studies, policy briefs, op-eds, and commentaries for Reason.org and other outlets • Compiling and analyzing spreadsheets and datasets, and communicating findings to team members and other stakeholders • Tracking legislative reform efforts in various states and producing regular reports for the transportation policy team • Tracking and recording various outputs for the transportation policy team, including legislative meetings, written deliverables, commentaries, and other outputs • Participating in coalitions that advance Reason Foundation’s transportation policy agenda at the state level • Other duties as assigned • Travel and attendance to a few conferences per year are expected.