• Execute and govern integration and cloud architecture within enterprise standards defined by Solution Architecture • Lead and mentor Integration Platform and Cloud Engineers • Enforce integration standards, patterns, and reference architectures across cloud and enterprise systems • Govern API strategy, lifecycle policies, and security standards within established enterprise guidelines • Evaluate platform evolution and investments aligned with enterprise architecture • Govern cloud foundation, environments, IAM, security, and compliance • Oversee CI/CD pipelines, deployment strategies, and application lifecycle governance • Partner with Solution Architects and business stakeholders to deliver scalable solutions within approved patterns • Ensure end-to-end quality: resilience, observability, security, and SLA governance • Actively hands-on: contributing directly to platform configuration, integration design, and infrastructure alongside the team

• 拥有和主导完整的Salesforce生态系统，包括Marketing Cloud、Data Cloud、Sales Cloud、Service Cloud和Agentforce • 设计和交付复杂的Marketing Cloud解决方案，包括旅程构建器、电子邮件工作室、自动化工作室、受众细分和个性化 • 设计和实施Data Cloud解决方案，包括数据摄取、统一、细分、身份解决方案和激活 • 领导企业级实施和整合完整的Salesforce平台 • 定义和治理数据策略、数据质量与合规性

Role Description We're looking for a Cloud Support Engineer to take ownership of our Microsoft 365 and Azure environments as we complete a major cloud migration and move into steady-state operations. This is a high-autonomy role in a small, agile IT team. You'll be the internal subject matter expert for our cloud platform — managing identity, messaging, endpoints, and infrastructure — while driving cost optimization and automation across the organization. You'll mentor teammates, lead Salesforce production deployments, and set the technical direction for how we manage and scale our Microsoft ecosystem. If you thrive with real ownership and want your decisions to matter, this is the role. - Cloud platform & identity: - Own Exchange Online, Teams, SharePoint, and M365 tenant policy, including licensing, mailbox management, and group provisioning. - Administer Entra ID and Active Directory: Conditional Access, user lifecycle, domain controller decommissioning, M365 group management, and Azure RBAC across subscriptions. - Manage resources across multiple Azure subscriptions (governance, networking, security, capacity). Administer Azure Files with a view toward eventual SharePoint migration. - Automation & workflows: - Build and maintain PowerShell and Python automation via Microsoft Graph API to reduce manual toil across M365, Entra ID, and Azure. - Own the reliability and evolution of Power Automate flows supporting business operations, including the employee onboarding workflow. - Operations: - Execute production Salesforce deployments as the IT Operations rep. Per separation of duties, IT ops runs the deployment; engineering handles the code. - Administer Mac endpoints via JAMF and Windows devices via Intune. Maintain policy compliance, software deployment, and consistent end-user experience. - Own Azure cost management, M365 license rightsizing, and the ongoing reduction of Google Workspace licensing as users migrate to free-tier accounts. - Support GWS administration during wind-down, including Chrome Browser Cloud Management for the organization's Chrome fleet. - Rotating on-call (~1 week per 5–6 weeks). Escalation point for complex issues spanning identity, infrastructure, networking, and endpoints. - Team & operations: - Maintain runbooks and technical documentation that enable team scalability and preserve institutional knowledge. - Guide IT team members on cloud platforms, automation, and operational practices. Not a people-management role. - Own IT vendor and SaaS provider relationships, including contract oversight, renewals, and escalations. Qualifications - Minimum of 5–7+ years in IT or infrastructure with a strong focus on Microsoft cloud (Azure, M365, and related services) - Deep hands-on M365 administration experience: Exchange Online, Teams, SharePoint, Intune, and Entra ID - Solid understanding of on-premises Active Directory, including domain controller management and decommissioning - PowerShell and/or Python scripting for automation, with comfort using the Microsoft Graph API - Power Automate experience — building, maintaining, and extending automated workflows - Familiarity with dynamic and static M365 group management and Azure RBAC role assignments - Azure infrastructure experience: cost management, resource governance, networking fundamentals, and security posture - Experience with structured release management or Salesforce deployment processes - Strong troubleshooting skills across identity, infrastructure, endpoints, and networking layers - Comfortable working independently on complex, ambiguous problems with minimal day-to-day direction - Clear communicator who can translate technical context for non-technical stakeholders at any level - Bachelor's degree in computer science, Information Systems, or a related field — or equivalent practical experience Benefits - Compensation: $120,000 - $150,000 - Discretionary Annual Bonus Eligibility: Up to 10% - Medical, Dental, Vision, and 401K with a company match - Dependent Care, FSA & HSA accounts - Paid Parental & Bonding Leave - Flexible PTO & office closure on all major holidays - Monthly wellness & internet reimbursements - Professional development including certification support & leadership coaching - Mental Health resources - 100% remote within the United States - Must be able to work EST hours

Role Description Wir suchen für einen unserer Kunden einen erfahrenen Product Owner für die Cloud-Infrastruktur. Sie verantworten mit ihrem DevOps-Team (10 MAIN) den Betrieb und die Weiterentwicklung unserer systemrelevanten Infrastrukturprodukte AWS, Swisscloud und Filer. Das eingespielte Team arbeitet corssfunktional und nach agilen Methoden (Scrum). - Aktive Weiterentwicklung und reibungsloser Betrieb der Landingzone mit aktuell ca. 330 Accounts - Maximierung des Produktnutzens und Verbindung der Abnehmer, Architektur und Security - Finanzen im Blick behalten und Unterstützung des Teams und der Abnehmer - Backlog für AWS, Swisscloud und Filer priorisieren und stets aktuell halten - Requirements bei den diversen Anforderungsstellern aufnehmen - Features zusammen mit dem Team erstellen und refinieren - Ansprechperson für Stakeholder und Lieferanten, inkl. Moderation von Betriebsmeetings - Produktstrategien und Roadmaps entwickeln und umsetzen - Produktkommunikation sicherstellen (News und Blogeinträge) - Unterstützung des DevOps Teams insbesondere bei betrieblichen Vorfällen - Weiterentwicklung der Betriebsorganisation gestalten - Kosten im Blick behalten und Optimierungen (FinOps) anstoßen - Mitarbeit in übergreifenden Cloud-Initiativen - Sicherheit der Plattformen im Blick haben - Risiken beurteilen und aktiv managen Qualifications - Abgeschlossene höhere Informatikausbildung (ETH, FH, HF etc.) - Fundierte Erfahrung als Product Owner - Vertiefte Erfahrung im System Engineering Umfeld und in der Integration von Cloud Plattformen - Starkes Interesse für Trends rund um Cloud, DevOps und Infrastructure as Code (IaC) - Mehrjährige Erfahrung in der agilen Produktentwicklung (Scrum, Kanban) - Sicheres Auftreten und gute Kommunikationskompetenz in Deutsch und Englisch - Erfahrung in einem skalierten Umfeld wie z.B. SAFe - Kenntnisse der aktuellen Bedrohungs- und Risikoszenarien im Bereich Cloud Company Description IQ PLUS ist das spezialisierte Unternehmen für höchst qualifizierte IT-Fachleute auf Zeit. Und das seit über 30 Jahren und in jedem IT-Bereich.