• Responsible for providing mission support to team of HII and subcontract personnel, including budgeting support, scheduling, task oversight, and daily operations management • Ensure customer satisfaction through recurring in-progress review, installation/base status, and financial review meetings • Assist with contract financial plans, forecasts, and cost assessments • Prepare project status reports by collecting, analyzing, and summarizing information and trends, and recommending actions • Represent HII in independent meetings and discussions with key customer stakeholders • Perform detailed throughput and capacity analyses to determine training system requirements supporting military aircrew and maintenance training programs • Identify bottlenecks within training pipelines and provide actionable recommendations for increasing student throughput and training efficiency • Create executable analytical models and capacity planning tools that enable Government stakeholders to evaluate multiple scenarios and adjust key variables for planning purposes • Deliver models in accessible formats with transparent methodologies, enabling informed procurement and resourcing decisions • Conduct scenario-based analyses to determine training devices, equipment, and facility requirements across multiple locations and operational contexts • Provide phased procurement recommendations and identify all required physical assets to support Government budget planning and acquisition strategies • Analyze and update training task lists, curricula, media requirements, and training system elements to ensure alignment with current and projected operational capabilities • Map training requirements to appropriate training devices and delivery methods while maintaining compliance with applicable military instructions and standards • Assess new technologies, training devices, and instructional methods for potential integration into existing training systems • Provide recommendations on cost-effective alternatives and training efficiency improvements while maintaining or enhancing training effectiveness and mission readiness • Prepare comprehensive technical reports, analyses, and briefings in accordance with Government requirements and military instructions • Synthesize complex analytical findings into clear recommendations supporting acquisition decisions, budget planning, and program management objectives • Execute prioritized analytical work across multiple programs and deliverables while maintaining schedule adherence and quality standards • Coordinate interdependent work streams, manage stakeholder expectations, and proactively address risks to timeline or deliverable quality • Support Government procurement planning by identifying resource requirements, providing technical basis for cost estimates, and delivering procurement phasing recommendations • Collaborate with program offices, contracting personnel, and stakeholders to ensure analyses support acquisition timelines and funding execution strategies • Set the conditions for program growth and expansion through solution development and requirements analysis

Role Description The Appeals and Grievance Specialist is responsible for managing the resolution process of medical and pharmacy member appeals and/or member generated complaints/grievances, and ensuring compliance with contractual obligations, regulatory requirements and accreditation standards. Qualifications - A Bachelor’s degree in Health Care Administration, related field or, an equivalent combination of education, training and experience is required - 2 or more years’ experience working in a managed care organization required - Experience with Medicare medical and/or pharmacy prior authorization and appeals and grievances processes required - Knowledge and experience in conflict resolution highly preferred - Comprehensive knowledge of CMS, MassHealth and DHHS contractual provisions and NCQA accreditation requirements highly desirable - Demonstrated ability to successfully plan, organize, and manage projects within a managed care organization - Critical thinking and independent decision making skills, essential - Strong working knowledge of Microsoft Office products, required - Detail oriented, excellent verbal and written communication skills, essential - Ability to work in both team and independent settings at all levels of the organization - Good customer service skills, essential - Experience working with diverse populations, preferred - Knowledge of health care terminology, helpful - Bi-lingual preferred Requirements - Executes member appeals across multiple departments within the Plan and with representatives from external vendors - Determines and designs appeal processing schedule and guidelines on case-by-case basis - Ensures compliance with CMS, MassHealth and DHHS directives - Acts as a liaison between the Plan and the IRE, QIO, Office of Medicaid’s Board of Hearing and the NH State Fair Hearing - Ensures compliance with Qualified Health Plans, Commercial/Employer Choice contract regulations - Ensures compliance with NCQA accreditation standards for appeals processing and documentation - Participates and provides recommendations in appeals audits - Initiates, drafts and issues appeal results determination letters - Communicates with members, providers and internal and external medical personnel - Responsible for the preparation, research of data and records - Assists with reporting to CMS, MassHealth, DHHS and the Connector Authority - Coordinates management of member complaints and grievances - Works with clinical staff to investigate grievances related to quality of care - Responds to, documents, investigates and facilitates the resolution of member complaints and grievances - Ensures compliance with regulatory interpretation of statute, regulations and contractual provisions - Identifies and communicates trends Benefits - Full-time remote work - Competitive salaries - Excellent benefits - Generous total compensation including medical, dental, vision, pharmacy benefits - Merit increases - Flexible Spending Accounts - 403(b) savings matches - Paid time off - Career advancement opportunities - Resources to support employee and family wellbeing

Role Description As the Insurance Technology Solutions Consultant, you will serve as the strategic bridge between complex insurance brokerage operations and innovative AI-driven technology solutions. You will partner closely with enterprise clients, sales leadership, and internal stakeholders to design, implement, and optimize transformative insurtech solutions for large insurance organizations. - Enterprise Solutions Consulting & Technical Sales: - Partner with the sales team throughout enterprise deal cycles to understand client operational challenges, workflows, and technology environments. - Lead discovery sessions with insurance brokerages and agencies to identify opportunities for AI and automation solutions that deliver measurable business impact and ROI. - Develop tailored solution strategies, presentations, and implementation roadmaps aligned to each client’s operational needs and growth objectives. - Insurance Workflow & Technology Advisory: - Analyze complex insurance brokerage workflows, agency management systems (AMS), renewal processes, and operational structures to recommend scalable technology solutions. - Translate client operational challenges into actionable implementation plans leveraging AI-powered insurtech platforms and automation tools. - Act as a trusted advisor to clients by providing guidance on technology adoption, operational transformation, and workflow optimization. - Client Implementation & Change Management: - Collaborate with Customer Success and Implementation teams to support successful onboarding, adoption, and long-term utilization of technology solutions. - Guide clients through organizational change management initiatives, helping stakeholders navigate process transformation and AI adoption. - Support expansion opportunities within existing enterprise accounts by identifying additional workflows and operational efficiencies. - Cross-Functional Collaboration & Strategic Input: - Serve as the voice of the customer internally by sharing industry insights, operational feedback, and emerging market trends with Product and Engineering teams. - Contribute to the development of scalable solutions consulting processes, best practices, and implementation playbooks as the function grows. - Travel periodically for onsite client meetings, workshops, and strategic engagement sessions across North America. Qualifications - 5+ years of experience in insurance technology, insurtech, enterprise solutions consulting, technical sales, pre-sales engineering, or insurance operations. - Strong background within the Property & Casualty insurance industry, particularly working with or supporting insurance brokerages and agencies. - Experience selling, implementing, or consulting on technology solutions within insurance organizations is strongly preferred. - Previous experience in a fast-paced startup, SaaS, AI, or technology-driven environment is considered an asset. - Strong understanding of insurance brokerage workflows, agency management systems, and operational processes. - Experience with platforms such as Applied Epic, Vertafore AMS360, or similar insurance systems is highly desirable. - Ability to map complex operational processes to scalable technology and AI-driven solutions. - Strong business and technical acumen with the ability to communicate effectively with both executive stakeholders and operational teams. - Excellent communication, presentation, and relationship-building skills with the ability to influence stakeholders at all levels. - Strong analytical and problem-solving capabilities in complex and ambiguous environments. - Builder mentality with the ability to create scalable processes and solutions from the ground up. - Highly customer-focused with a consultative, solutions-oriented approach. - Self-motivated and comfortable working remotely while managing multiple enterprise engagements. - Adaptable and capable of thriving in a high-growth, rapidly evolving environment. Apply Today Please submit your resume directly to Alana Tarchuk via email at alana.tarchuk@executrade.com referencing Job ID: 85519.

Role Description We are looking for detail-oriented and motivated individuals with an active U.S. insurance license to support independent agencies with operational and service-related tasks. This fully remote role is ideal for candidates looking to grow within the insurance industry, even without prior experience, as full training will be provided. Responsibilities: - Process policy changes and service requests including endorsements, cancellations, reinstatements, and rewrites. - Support policy renewals and account follow-ups. - Issue and manage Certificates of Insurance (COIs) and related documentation. - Assist with billing workflows, payment coordination, and cancellation prevention. - Support First Notice of Loss (FNOL) intake and coordinate claim handoffs. - Prepare submission packages and required documentation for quoting and underwriting. - Coordinate follow-ups and communication with carriers and clients. Qualifications - Active U.S. insurance license required (Property & Casualty required; Life & Health is a plus). - No prior insurance experience required; training will be provided. - Strong written and verbal English communication skills. - High attention to detail and ability to follow structured workflows. - Comfortable learning and using multiple technology platforms and systems. - Reliable home office setup, stable internet connection, and personal computer required. Preferred Qualifications - Previous customer service experience. - Comfortable handling inbound and outbound calls. - Familiarity with CRMs, ticketing systems, or operational tools. - Interest in personal lines, commercial lines, or both. Benefits - By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.