• Create, develop, deploy, and maintain Tilled services • Design and implement highly reliable, fault tolerant systems • Collect and visualize detailed telemetry data to continuously improve systems • Advance and adhere to high-quality coding practices – unit testing, pair programming • End-to-end responsibility – continuously monitor and improve the services you create • Promote an engineering team culture that is always learning, motivated and collaborative • Work with a variety of technologies – Typescript, Angular, NodeJS, Postgres

• Create, develop, deploy, and maintain Tilled services • Design and implement highly reliable, fault tolerant systems • Collect and visualize detailed telemetry data to continuously improve systems • Advance and adhere to high-quality coding practices – unit testing, pair programming • End-to-end responsibility – continuously monitor and improve the services you create • Promote an engineering team culture that is always learning, motivated and collaborative • Work with a variety of technologies – Typescript, Angular, NodeJS, Postgres

• Projetar e desenvolver plugins do Twilio Flex em React e TypeScript, entregando experiências sob medida para agentes de contact center • Implementar fluxos no Twilio Studio para URA, SMS, WhatsApp e automações de e-mail • Desenvolver e manter Twilio Functions (serverless), configurações do TaskRouter e APIs do Conversations • Integrar Twilio Voice e Messaging às plataformas de CRM e ticketing dos clientes (ex.: Salesforce, HubSpot, Zendesk)

• Ownership of the full software development life cycle. • Work with cloud base architecture focusing on scalability and performance. • Address data challenges by implementing robust data engineering practices. • Code quality reviews and team collaboration. • Adopt a customer-first approach: Maintain a strong focus on customer needs and be relentless about delivering value.