• Own the operations from day one • Coach your managers, maintain forecast predictability, and keep SDR-to-AE handover quality high • Drive global AI transformation in SDR workflows • Build a development system that progresses SDRs into AE roles • Own operational metrics including pipeline analytics and forecast cadence

Role Description Student Services Representatives are responsible for providing excellent support to BYU-Pathway Worldwide students through a variety of communication mediums. Work Schedule: - This position is remote. Remote positions are available for applicants located in Utah or Idaho. - Employees are scheduled for specific shifts in coordination with employee availability and staffing needs. - Additional hours may be available and needed during peak service times, such as the beginning of new semesters. - Student Service Representatives may sometimes work up to 40 hours based on the employer’s discretion. To do the work, the following are required for an at-home set-up: - A quiet workplace - Laptop or computer with a private at-home set up (no Chrome Books) - 1024x768 (SVGA) screen - 4 GB of ram - Microsoft Edge and Google Chrome are recommended browsers - Internet Bandwidth: - Minimum: 500 KBps upload speed; 1 MBps download speed (4 Mbps upload; 8 Mbps download) - Recommended: 1 MBps upload speed; 2 MBps download speed (8 Mbps upload; 16 Mbps download) Please Note: All positions are subject to close without notice. Qualifications - Currently authorized to work in the United States without sponsorship - Willing to physically reside and perform the work in Utah or Idaho - Currently enrolled as a degree-seeking student at one of the CES Institutions (Ensign College, BYU-Pathway Worldwide, BYU, BYU-Idaho, or BYU-Hawaii Online) Requirements - Only members of the Church who are worthy of a temple recommend qualify for employment. - The Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. - Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. - The Church will make reasonable accommodations for qualified individuals with known disabilities.

• Manage and qualify inbound leads generated through digital campaigns, marketing automation, website forms, Qualified and other marketing channels. • Rapidly assess lead fit through structured discovery to understand workforce needs, timing, business challenges, and decision-making dynamics. • Accurately disposition leads and maintain clean, current data in Salesforce. • Provide insights back to marketing and sales leaders on lead quality, conversion trends, and regional demand indicators. • Research and target key accounts within assigned territories and industries to identify organizations with potential workforce or service needs. • Execute multi channel prospecting outreach across phone, email, LinkedIn, and sales engagement platforms. • Initiate conversations with hiring managers, operations leaders, and other decision makers to uncover opportunities. • Build pipeline by scheduling qualified discovery meetings and warm introductions for field sales partners. • Partner closely with field sales to align on regional priorities, target accounts, and pipeline needs. • Maintain accurate activity tracking, discovery notes, and opportunity progression in Salesforce. • Use platforms such as Salesloft, LinkedIn Sales Navigator, ZoomInfo, and other research tools to maximize prospecting efficiency. • Engage through Salesforce Chatter, Microsoft Teams and Outlook to coordinate schedules, share insights, and support territory level planning. • Qualified meetings and discovery conversations that convert to revenue. • Accurate, insight-rich CRM documentation. • Weekly activity and pipeline reporting. • Research-driven account intelligence to support territory strategies.

• Contribute to Automox’s continuing growth as an IT operations market leader. • Meet inbound prospects at their point of interest and build relationships. • Drive to achieve weekly, monthly, and quarterly meeting and opportunity goals. • Act as a trusted advisor, build value, and earn the confidence of every lead. • Collaborate with Account Executives to continuously improve velocity and quality. • Master our sales-tech, notably Salesforce, Outreach, and Nooks. • Work with an amazing team of passionate people. • Attend in person events to engage prospects, represent the company, and help generate new leads.