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MavTek

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Regulatory Analyst – Safety

AnalystAnalystFull TimeRemoteJuniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

3 days ago

Salary

0

Seniority

Junior

Bachelor Degree1 yr expFrenchEnglishFlux

Job Description

Regulatory Analyst – Safety

MavTek

• Conduct detailed analysis of accounts and content; • Prioritize multiple high-volume tasks related to identity verification and policy enforcement; • Review documentation and video content to detect potential fraud and identity impersonation; • Communicate with end users to verify documentation and validate accounts; • Apply DMCA and copyright policies; • Work with other internal teams to identify and remove high-risk content and users; • Investigate content and profiles flagged by the community and take appropriate action; • Collaborate with team members and managers to continuously improve processes.

Job Requirements

  • Minimum of one year of experience in a customer-facing role, preferably in an e-commerce environment;
  • Strong interest in regulatory and compliance issues related to user-generated content platforms;
  • Open-minded, resilient, and curious; comfortable investigating abusive content and online misconduct;
  • Ability to adapt to new workflows and policy directions in a constantly evolving regulatory environment;
  • Able to take a holistic approach to risk assessment and rule enforcement, considering multiple variables;
  • Knowledge of best practices in policy enforcement; able to use documentation and precedents to guide decision-making;
  • Demonstrated ability to investigate, moderate, and resolve conflicts;
  • Attention to detail and the ability to make timely, well-informed decisions;
  • Excellent organizational and communication skills;
  • Comfortable with technology; able to navigate and learn new systems and platforms;
  • Ability to work independently and as part of a team;
  • Flexibility to work evenings and/or weekends; regular shifts determined by seniority;
  • Fluency in French and English, both spoken and written.

Benefits

  • 4-day work week (work 32 hours and be paid for 40 hours);
  • Remote work policy;
  • RRSP to help you prepare for your future;
  • RPDB pension plan;
  • Home office stipend, plus essentials including a laptop and accessories;
  • Tuition reimbursement program.

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