• Support senior designers across product teams with day-to-day design tasks — including creating and refining polished, high-fidelity UI designs using our Figma component library • Contribute to cross-platform user experience design initiatives across web and mobile applications • Help maintain and expand our design library, including organizing components, updating documentation, and ensuring consistency across Figma files • Assist in preparing wireframes and low-to-mid fidelity mockups based on direction from the design team • Support usability testing efforts— helping plan sessions, participating in live tests, and synthesizing findings into clear, actionable summaries • Contribute to design QA — reviewing shipped experiences against specs and flagging inconsistencies • Join design reviews and team meetings as an observer and contributor, learning how decisions get made across the product • Take on small, scoped design tasks independently as you grow more comfortable with our tools, processes, and product

• Own the design for features and flows across Docrio and Matters & Intakes • Meet regularly with Product Management and Engineering • Run customer research with attorneys and paralegals • Design for the realities of legal work • Collaborate with Engineering to ensure designs are feasible and performant • Partner with Sales, Professional Services, and Customer Success • Represent Litify in customer design reviews, research sessions, and demos • Collaborate with other designers on the team

• Partner with Product Management and Architecture to define experience strategy across key platform areas — shaping not just what we build, but how intelligent, AI-driven capabilities are surfaced and experienced. • Lead problem framing and user insight development for complex supply chain workflows, leveraging a mix of user research, data, and AI-assisted discovery techniques to uncover high-impact opportunities. • Translate ambiguity into clear experience direction using appropriate fidelity — from rapid concepts to information architecture, wireframes, prototypes, interaction models, design specifications, and polished high-fidelity UI designs. • Design AI-centered user experiences that leverage recommendation systems, intelligent automation, conversational interfaces, predictive intelligence, decision-support workflows, and agentic interaction models. • Use AI-assisted workflows throughout the UX process — including research synthesis, ideation, prototyping, content generation, design exploration, usability analysis, and documentation acceleration. • Drive continuous validation and learning, combining qualitative and quantitative methods to evaluate experience effectiveness and inform product decisions. • Collaborate deeply with engineering teams to ensure high-quality implementation — iterating in real time, influencing trade-offs, and ensuring experiences meet a high bar for usefulness, usability, and polish. • Act as a strong UX voice in cross-functional decision-making, advocating for user and business outcomes while helping teams navigate complexity and ambiguity. • Shape and scale design systems and interaction patterns that support consistency while enabling innovation — particularly for AI-driven and data-rich experiences. • Contribute to a culture of design excellence and innovation, raising the bar for craft, systems thinking, and the role of UX in an AI-centered product development lifecycle.

**What you'll be doing ** - Owning UI and UX end-to-end across web, desktop, and mobile app, from concept to shipped product - Building and maintaining a world-class Figma design system with reusable components and consistent patterns - Designing intuitive onboarding flows that convert and retain members across a diverse public sector audience - Making complex financial data clear, meaningful, and actionable through thoughtful data visualisation - Leading UX on Max, our AI financial coaching product, shaping how members experience conversational finance - Running accessibility reviews to WCAG 2.2 AA standard, ensuring the product works for everyone - Collaborating daily with product, engineering, and marketing, contributing to sprint ceremonies and delivery planning - Using AI tools and automation to accelerate prototyping, ideation, and design production - Researching best-in-class patterns, running usability testing, and feeding insight back into the product