Miratech logo
Miratech

Helping Visionaries Change the World

Senior Java IVR Developer

Backend EngineerSoftware EngineerFull TimeRemoteSeniorTeam 501-1,000Since 1989H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

3 days ago

Salary

0

Seniority

Senior

Job Description

Senior Java IVR Developer

Miratech

• Design, develop, and maintain IVR applications based on business and technical requirements • Integrate IVR solutions with key internal services • Monitor IVR systems and implement operational improvements to enhance customer experience • Troubleshoot and resolve issues within the voice contact center and IVR environments • Collaborate with project managers to ensure the timely and high-quality delivery of solutions • Work independently while supporting a regional business unit aligned with global objectives • Participate in forward-looking initiatives to improve call steering and IVR architecture • Communicate technical concepts clearly to both technical and non-technical stakeholders

Job Requirements

  • 7+ years of professional software development experience with a strong focus on Java
  • Strong Java programming skills in Java EE and Spring Boot / Spring Core
  • Solid knowledge of Object-Oriented Design (OOD), Object-Oriented Programming (OOP), and design patterns
  • Experience working with SQL for application configuration and data-driven logic
  • Practical experience designing and developing microservices and distributed systems
  • Hands-on experience with cloud platform engineering, preferably AWS
  • Experience with containerization and orchestration using Docker and Kubernetes
  • Strong troubleshooting and analytical skills, including production issue investigation
  • Effective communication and presentation skills
  • Ability to work independently in a fast-paced, global environment
  • Familiarity with voice technologies and speech standards (VoiceXML, SRGS, MRCP, CCXML)

Benefits

  • Competitive pay and benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
  • ForeverRemote work culture : make the most of the flexibility that comes with remote work.
  • Growth mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global impact : collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming multicultural environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social sustainability values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

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